Monitoring Service Alerts Not Sending
Incident Report for DigitalOcean
Resolved
We have resolved the issue with Monitoring service not sending alerts. We apologize for the inconvenience.
Posted 19 days ago. Dec 28, 2017 - 19:51 UTC
Monitoring
Our engineers have deployed a fix for Monitoring service alerts not sending and users should now be receiving any alerts like normal. We will continue to monitor and we ask that you open a ticket for our support team if you experience any problems with your alert policies.
Posted 19 days ago. Dec 28, 2017 - 19:11 UTC
Identified
We have identified the issue causing alerts from the Monitoring service to not be sent and we are working on a fix.
Posted 19 days ago. Dec 28, 2017 - 17:51 UTC
Investigating
Our engineering team is investigating an issue with the Monitoring service. During this time, agent-based graphs will continue to load in the control panel, but alert policies will not trigger emails or Slack messages.
Posted 19 days ago. Dec 28, 2017 - 17:08 UTC
This incident affected: Services (Monitoring).