Support Center Popup Issues
Incident Report for DigitalOcean
Resolved
The issue impacting the ability to tag Droplets when creating a new support ticket has been fully resolved. If you experience any further issues tagging a Droplet when creating a new support ticket, please reach out to our Support Team.
Posted 2 months ago. Sep 13, 2017 - 04:19 UTC
Monitoring
The issue impacting the ability to tag Droplets when creating a new support ticket has been resolved. Our engineers will continue to monitor the situation. In the mean time, if you experience any issues tagging a Droplet when creating a new support ticket, please reach out to our Support Team.
Posted 2 months ago. Sep 12, 2017 - 22:00 UTC
Investigating
We’ve detected an issue that prevents tagging a Droplet when submitting a new ticket through our Support Center. We will provide additional updates as information becomes available. In the meantime. when opening a new ticket, please do not tag a Droplet — instead, please provide the IP of the Droplet in the ticket body.
Posted 2 months ago. Sep 12, 2017 - 18:24 UTC
This incident affected: Services (Support Center).