Our Engineering team has completed the hardware replacement, and has verified the rack is now operating normally. All event processing for Droplets on the impacted hypervisors is now enabled, and users should not see any issues with events.
Thank you for your patience. If you continue to face any issues, please reach out to us by opening up a Support ticket on your account.
Posted Jul 26, 2020 - 21:15 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 26, 2020 - 18:45 UTC
Our Engineering team has discovered an issue with a subset of hypervisors in our SFO1 region and will be performing emergency maintenance to replace a hardware component for one rack. There are 29 hypervisors located in the impacted rack. Droplets on those hypervisors will be unable to process events.
This includes, but is not limited to, events such as Droplet creates, destroys, resizes, and power actions. This will also include Droplet-dependent services, such as Managed Databases and Kubernetes. Other events like Volume attachments and Floating IP attachments will also be unavailable during this time.
Once the hardware replacement has been completed, events will be re-enabled. We will endeavor to make the replacement as quickly as possible and thank you for your patience.
We do not anticipate an impact to connectivity for existing Droplets, on either public or private networks.
If you have any questions or concerns, please reach out to us by opening up a Support ticket on your account.
Posted Jul 26, 2020 - 18:41 UTC
This scheduled maintenance affected: Regions (SFO1) and Services (Event Processing).