• Droplet Graphs

    Our engineering team is actively investigating issues with droplet graphs. During this time you may experience errors viewing droplet graphs or no data may be shown in the graphs. This issue is also affecting the load balancing service health checks and load balancer graphs. We apologize for any inconvenience that this causes for you.

    History

    Our engineering team is actively investigating issues with droplet graphs. During this time you may experience errors viewing droplet graphs or no data may be shown in the graphs. This issue is also affecting the load balancing service health checks and load balancer graphs. We apologize for any inconvenience that this causes for you.

    investigating 2017-02-24 14:31:20 UTC
    Full Details
  • SGP1 - Increased latency and packet loss

    We are still actively monitoring issues with multiple subsea cable faults affecting major providers in the SGP1 region. We are continuing to work with our providers currently to try and minimize the impact of this issue. Users will still experience abnormal/high packet loss and latency during this time.

    History

    Users in the SGP1 region may be experiencing high packet loss and latency as the result of multiple subsea cable faults in the region affecting all major providers. We are working with our providers currently to try and minimize the impact of this issue.

    monitoring 2017-02-15 19:28:48 UTC

    We are still actively monitoring issues with multiple subsea cable faults affecting major providers in the SGP1 region. We are continuing to work with our providers currently to try and minimize the impact of this issue. Users will still experience abnormal/high packet loss and latency during this time.

    update 2017-02-16 20:55:05 UTC
    Full Details
  • Regions
  • Global
  • AMS1
  • AMS2
  • AMS3
  • BLR1
  • FRA1
  • LON1
  • NYC1
  • NYC2
  • NYC3
  • SFO1
  • SFO2
  • SGP1
  • TOR1
  • Services
  • API
  • Block Storage
  • Cloud Control Panel
  • Community
  • DNS
  • Droplets
  • Event Processing
  • Networking
Status History
Jan 30 2017
Jan 29 2017
Jan 28 2017
Jan 27 2017 16:28 UTC TOR1 Networking

TOR1 Floating IP Connectivity

We have resolved the Floating IP issue in TOR1. If you still experience any problems with connectivity on Floating IP addresses, please open a ticket for our support team.

History

Our engineering team is investigating reports of floating IP connectivity issues in the TOR1 region. During this time you may experience slow, or no connection if using floating IPs. We will provide an update soon.

investigating 2017-01-27 16:28:31 UTC

We are still investigating the ongoing TOR1 floating IP connectivity issues. During this time you may experience slow, or no connection if using floating IPs.

update 2017-01-27 17:16:57 UTC

We are still working on our investigation into the ongoing TOR1 floating IP connectivity issues. During this time you may experience connection issues if using floating IPs.

update 2017-01-27 17:55:49 UTC

We are still investigating the ongoing TOR1 floating IP connectivity issues. During this time you may experience slow, or no connection if using floating IPs.

update 2017-01-27 19:11:46 UTC

We are still working on our investigation into the ongoing TOR1 floating IP connectivity issues. During this time you may experience connection issues if using floating IPs.

update 2017-01-27 20:01:00 UTC

We are working on applying a fix for the TOR Floating IP issue at this time. Floating IP connectivity for TOR1 droplets may be interrupted during this time.

update 2017-01-27 20:58:09 UTC

We have resolved the Floating IP issue in TOR1. If you still experience any problems with connectivity on Floating IP addresses, please open a ticket for our support team.

monitoring 2017-01-27 22:11:33 UTC

We have resolved the Floating IP issue in TOR1. If you still experience any problems with connectivity on Floating IP addresses, please open a ticket for our support team.

resolved 2017-01-27 22:34:34 UTC
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Jan 27 2017 03:57 UTC TOR1 Networking

TOR1 Maintenance

At this time network connectivity has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

We will be performing planned network maintenance in the TOR1 region. Network connectivity may be intermittent during the process.

Start: 2017-01-27 04:00 UTC
End: 2017-01-27 08:00 UTC

maintenance 2017-01-27 03:57:58 UTC

Our engineering team is actively investigating event processing delays in the TOR1 datacenter. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2017-01-27 07:50:20 UTC

Our engineering team is actively investigating event processing delays in the TOR1 datacenter, as well as continued networking issues from the scheduled maintenance. During this time you may experience connection issues as well as slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

update 2017-01-27 08:25:51 UTC

Event processing in the TOR1 datacenter has been restored. Creates, destroys, and other power events should be functioning normally at this time. Our engineering team is still performing maintenance on the network for TOR1. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

update 2017-01-27 09:16:47 UTC

At this time network connectivity has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2017-01-27 12:44:54 UTC
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Jan 26 2017
Jan 25 2017
Jan 24 2017
Jan 23 2017 15:35 UTC SGP1 Networking

SGP1 Network Connectivity

We have resolved the network connectivity issue in SGP1. If you still experience any problems reaching your Droplet, please open a ticket for our support team.

History

Our network team are investigating reports of connectivity issues affecting some Droplets in the SGP1 region. During this time, Droplets are still running and accessible from the Console, but they may not have public network connectivity.

investigating 2017-01-23 15:35:56 UTC

Our network team has fixed the problem affecting network connectivity for some Droplets in the SGP1 region. We'll continue to monitor the issue to ensure it's fully resolved.

monitoring 2017-01-23 15:51:38 UTC

We have resolved the network connectivity issue in SGP1. If you still experience any problems reaching your Droplet, please open a ticket for our support team.

resolved 2017-01-23 16:05:18 UTC
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Jan 22 2017
Jan 21 2017
Jan 20 2017
Jan 19 2017 08:52 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Droplets

Recovery Environment Unavailable

Our engineers have fully resolved the issue causing problems with the recovery environment. We apologize for any issues that this may have caused for you.

History

Our engineering team is actively investigating an issue with the recovery environment. As such, the recovery ISO is unavailable at this time. We apologize for any inconvenience this may present.

investigating 2017-01-19 08:52:28 UTC

Our engineering team is currently working on resolving an issue with the recovery environment. As such, the recovery ISO is unavailable at this time. We apologize for any inconvenience this may present.

issue 2017-01-19 09:24:24 UTC

Our engineering team is currently working on resolving an issue with the recovery environment. As such, the recovery ISO is unavailable at this time. We apologize for any inconvenience this may present.

update 2017-01-19 09:57:34 UTC

The recovery environment issue has been resolved and we will continue monitoring.

monitoring 2017-01-19 10:15:11 UTC

Our engineers have fully resolved the issue causing problems with the recovery environment. We apologize for any issues that this may have caused for you.

resolved 2017-01-19 10:36:37 UTC
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Jan 19 2017 03:12 UTC Cloud Control Panel API

Control Panel Connectivity -- Monitoring

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

History

Connectivity to our Control Panel and API has been restored and we will continue to monitor until it is fully resolved.

monitoring 2017-01-19 03:12:13 UTC

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2017-01-19 04:13:07 UTC
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Jan 18 2017 23:37 UTC Cloud Control Panel API

Control Panel Connectivity

Our engineering team is actively investigating connectivity issues to our cloud platform and API.

History

Our engineering team is actively investigating connectivity issues to our cloud platform and API.

investigating 2017-01-18 23:37:47 UTC

Connectivity to our Control Panel and API has been restored and we will continue to monitor until it is fully resolved.

monitoring 2017-01-18 23:52:25 UTC

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2017-01-19 00:38:48 UTC

Our engineering team is actively investigating connectivity issues to our cloud platform and API.

investigating 2017-01-19 03:09:04 UTC
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Jan 17 2017
Jan 16 2017
Jan 15 2017
Jan 14 2017
Jan 13 2017
Jan 12 2017
Jan 11 2017
Jan 10 2017
Jan 09 2017
Jan 08 2017
Jan 07 2017
Jan 06 2017
Jan 05 2017
Jan 04 2017
Jan 03 2017
Jan 02 2017
Jan 01 2017