All Systems Operational
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SGP1 Operational
TOR1 Operational
Services Operational
API Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Operational
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Operational
Degraded Performance
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Major Outage
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LON1 Networking Upgrade Mar 26, 21:00 - Mar 27, 03:00 UTC
During the above window, the networking team will be making changes to our core networking equipment to improve performance for our LON1 location.

Expected Impact:
There may be a few minutes of increased latency as well as small amounts of packet loss while we shift traffic to redundant devices. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please reach out to us by opening up a support ticket on your account.
Posted on Mar 26, 20:30 UTC
Past Incidents
Mar 26, 2019
High failure rate for Droplet creates in LON1/FRA1
Resolved - Our engineering team has resolved the issue with Droplet creation in LON1/FRA1. Droplet creation should now be operating normally in all regions. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 26, 20:38 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issues with Droplet creation in LON1/FRA1 and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 26, 20:07 UTC
Investigating - Our engineering team is investigating an issue with Droplet creation in LON1/FRA1. During this time, users will see an elevated failure rate for creates or resizes in these regions. We apologize for the inconvenience and will share an update once we have more information.
Mar 26, 19:09 UTC
Mar 25, 2019
Global Load Balancer Issues
Resolved - Our engineering team has resolved the issue with Load Balancers, and Load Balancer actions should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 25, 21:12 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with our Load Balancers in all regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 25, 17:56 UTC
Identified - Our engineering team has identified the issue with creating and editing Load Balancers and are actively implementing a fix. We will post an update as soon as additional information is available.
Mar 25, 17:03 UTC
Investigating - Our engineering team is investigating an issue with our Load Balancers in all regions. During this time, you may experience errors while creating new Load Balancers or editing existing Load Balancers. We apologize for the inconvenience and will share an update once we have more information.
Mar 25, 15:11 UTC
Cloud Control Panel and API Connectivity
Resolved - Our engineering team has resolved the issue with the control panel and API and it should now be working normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 25, 19:32 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with the Cloud Control Panel and API and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 25, 19:00 UTC
Identified - Our engineering team has identified the cause of the issues with the control panel and API and is actively working on a fix. We will post an update as soon as additional information is available.
Mar 25, 18:54 UTC
Investigating - Our engineering team is investigating an issue with Cloud Control Panel. During this users may experience issues with loading the control panel, and be unable to log into their account, as well as experience issues with using the DigitalOcean API. We apologize for the inconvenience and will share an update once we have more information.
Mar 25, 18:46 UTC
Delayed Event Processing
Resolved - Our engineering team has resolved the issue with create event processing and events should now be processing normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 25, 19:24 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue create event processing in all regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 25, 18:06 UTC
Identified - Our engineering team has identified the issue with create event processing and is actively working on a fix. We will post an update as soon as additional information is available.
Mar 25, 16:33 UTC
Investigating - Our engineering team is investigating issues affecting creating services. At this time, you may experience delays when attempting to create services in all regions. We apologize for the inconvenience this may cause and will post an update as soon as we have more information.
Mar 25, 15:23 UTC
Mar 24, 2019
AMS3 Block Storage Issues
Resolved - Our engineering team has resolved the issue with Block Storage in our AMS3 region. Volume service should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 24, 12:25 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Block Storage in our AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 24, 11:59 UTC
Identified - Our engineering team has identified the cause of the issue with Block Storage in our AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Mar 24, 11:45 UTC
Investigating - Our engineering team is investigating an issue with Block Storage in our AMS3 region. During this time you may experience higher latency with our Volume Service. We apologize for the inconvenience and will share an update once we have more information.
Mar 24, 09:56 UTC
Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019
Global Spaces Issues
Resolved - Our engineering team has resolved the issue with degraded Spaces availability. If you continue to experience issues, please open a ticket with our support team. We apologize for any inconvenience.
Mar 20, 18:56 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with degraded Spaces availability and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 20, 18:32 UTC
Identified - Our engineering team has identified the cause of the issue with degraded Spaces availability and is actively working on a fix. We will post an update as soon as additional information is available.
Mar 20, 17:35 UTC
Investigating - Our engineering team is investigating an issue with degraded Spaces availability. During this time you may experience issues when attempting to access or make requests to Spaces. We apologize for the inconvenience and will share an update once we have more information.
Mar 20, 17:12 UTC
Mar 19, 2019

No incidents reported.

Mar 18, 2019
Kubernetes Creation Issues
Resolved - Our engineering team has resolved the issue with creating Kubernetes clusters. If you continue to experience issues, please open a ticket with our support team. We apologize for any inconvenience.
Mar 18, 19:09 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Kubernetes cluster creation and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 18, 18:36 UTC
Identified - Our engineering team has identified an issue with creating Kubernetes clusters and is actively working on a fix. During this time, users may experience delays or failures when attempting to create clusters. We will post an update as soon as additional information is available.
Mar 18, 16:57 UTC
Unable to Create Standard Droplets in NYC1
Resolved - Our engineering team has resolved the issue with Droplet creation in our NYC1 region. Droplet creations should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 18, 11:58 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Droplet creation in our NYC1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 18, 11:16 UTC
Identified - Our engineering team has identified the cause of the issue with Droplet creation in our NYC1 region and is actively working on a fix. We will post an update as soon as additional information is available.
Mar 18, 10:10 UTC
Investigating - Our engineering team is investigating an issue with Droplet creation in NYC1 region. During this time, users will not be able to create or resize Standard Droplets within NYC1. We apologize for the inconvenience and will share an update once we have more information.
Mar 18, 07:34 UTC
Networking Issues in AMS3 Region
Resolved - Our engineering team has resolved the issue with Networking in our AMS3 region. All our services in this region should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 18, 08:28 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Networking in our AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 18, 07:48 UTC
Identified - Our engineering team has identified the cause of the issue with Networking in AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Mar 18, 07:25 UTC
Investigating - Our engineering team is investigating an issue with networking in our AMS3 region. During this time, you may experience issue with connecting to your Droplets and Block Storage. We apologize for the inconvenience and will share an update once we have more information.
Mar 18, 07:03 UTC
Mar 17, 2019
Networking Issues for some customers in NYC1
Resolved - Our engineering team has resolved the issue with networking. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Mar 17, 00:37 UTC
Monitoring - Our engineering team is addressing a networking issue in NYC1 that caused packet loss for some customers. The issue has subsided and the team is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Mar 17, 00:17 UTC
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
BLR1 Networking Upgrade
Completed - During this scheduled maintenance, unforeseen issues arose, which resulted in an early conclusion of the maintenance. We will be scheduling a follow up window to complete the remainder of this maintenance at a later date.
Mar 13, 19:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 16:30 UTC
Scheduled - During the above window, the networking team will be upgrading some of our networking equipment to improve performance for our BLR1 location

Expected Impact:

There may be a few minutes of increased latency as well as some packet loss while we upgrade devices. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Mar 13, 15:49 UTC
PayPal Payments not Reflecting on Cloud Panel
Resolved - Our engineering team has resolved the issue with PayPal Payments not being reflected. If you continue to experience problems, please open a ticket with our support team via email to support@digitalocean.com. We apologize for any inconvenience.
Mar 13, 13:38 UTC
Monitoring - Earlier today we observed a minor interruption where a subset of users were unable to see their recent payments done via PayPal at certain period of time in the past few hours. We are however, also seeing that the issue should no longer occur for new payments that are made and this should reflect on the Cloud Panel. Our engineering team is monitoring this situation at this point and simultaneously, we are attempting to identify and resolve the issue for the affected users and we will post an update as soon as possible. In the meantime, please feel free to reach out to our support team for any further assistance. We sincerely apologize for any inconvenience this may have caused.
Mar 13, 10:46 UTC
Investigating - Our engineering team is investigating an issue with PayPal Payments not being reflected on your Cloud Panel. During this time, you may experience issues in viewing the recent payment done via PayPal. We apologize for the inconvenience and will share an update once we have more information.
Mar 13, 08:40 UTC
Mar 12, 2019

No incidents reported.

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