DigitalOcean Services Status

All Systems Operational
API Operational
Billing Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Support Center Operational
Reserved IP Operational
WWW Operational
App Platform Operational
Global Operational
Amsterdam Operational
Bangalore Operational
Frankfurt Operational
London Operational
New York Operational
San Francisco Operational
Singapore Operational
Sydney Operational
Toronto Operational
Container Registry Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
Droplets Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Event Processing Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Functions Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Managed Databases Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Monitoring Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SGP1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SYD1 Operational
TOR1 Operational
Networking Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Kubernetes Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Load Balancers Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Spaces Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
BLR1 Operational
Spaces CDN Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
VPC Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Volumes Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 02:00 UTC
Scheduled - Start: 2024-03-17 02:00 UTC
End: 2024-03-17 05:00 UTC

During the above maintenance window, there will be maintenance performed on our ticketing system.

Expected Impact:

During the course of the maintenance, users will be unable to submit support tickets, update existing tickets, or receive replies to existing tickets. Users will also be unable to log into https://cloudsupport.digitalocean.com/s/ or open the Support Portal from within the Cloud Control Panel.

Any tickets submitted during the maintenance via alternate methods (such as replying to an email chain or via our webform) will be saved and entered into our ticketing system at the completion of the maintenance.

Our Support Team will also be impacted by this maintenance and will be unable to enter the ticketing system to receive any tickets or reply to existing tickets. As soon as the vendor maintenance has completed, our team will address all support queries as quickly as possible.

We appreciate your patience throughout this process.

Mar 12, 16:11 UTC
Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - Our Engineering team has confirmed full resolution of DNS resolution issue in the BLR1 region.

We appreciate your patience throughout this process and if you continue to experience problems, please open a ticket with our support team for further review.

Mar 15, 23:54 UTC
Monitoring - Our Engineering team has rolled out a fix for the DNS resolution issue in the BLR1 region. Users should now be able to create Droplets with firewall rules.

We'll post an update once the incident is fully resolved.

Mar 15, 23:27 UTC
Investigating - Our Engineering team is currently investigating issues with DNS resolution in BLR1 region. During this time, customers may experience issues while creating new Droplets with firewall rules in the BLR1 region.

We apologize for the inconvenience and will share an update once we have more information.

Mar 15, 23:09 UTC
Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024
Resolved - As of 10:09 UTC, our Engineering team has confirmed the full resolution of the issue impacting Droplet connectivity and Event processing in multiple regions.
Users should no longer see issues with their Droplets and Droplet-related services.
If you continue to experience problems, please open a ticket with our support team. Thank you for your patience throughout this incident.

Mar 12, 11:43 UTC
Monitoring - Our Engineering team has confirmed that the issue impacting Droplet connectivity in multiple regions has been mitigated.

At this time, users should no longer see issues when connecting to their Droplet and Droplet-related services.

We will further monitor this incident and will post an update as soon as the issue is fully resolved.

Mar 12, 10:07 UTC
Identified - Our Engineering team has identified the cause of the issue impacting Droplet connectivity in multiple regions and applied a fix.

The impact has started to mitigate and users should be able to connect to their Droplets in the affected regions.

We're now monitoring the fix for stability and will post an update once we are confident it is successful.

Mar 12, 09:29 UTC
Update - Our Engineering team continues to investigate the issue impacting Droplet connectivity and Event processing in multiple regions.

At this time, users may experience issues when connecting to their Droplet and may notice events appearing to be stuck or delayed when processed against services in this region.

Additionally, users may see issues with Droplet-based services like Managed Databases, and Kubernetes Clusters in the affected regions.

We apologize for the inconvenience and will share an update once we have more information.

Mar 12, 08:28 UTC
Investigating - As of 06:20 UTC, our Engineering team is investigating an issue impacting Droplet connectivity and Event processing in multiple regions.

At this time, users may experience issues when connecting to their Droplet. Also, users may notice events appearing to be stuck or delayed when processed against services in this region.

We apologize for the inconvenience and will share an update once we have more information.

Mar 12, 07:24 UTC
Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Resolved - Our Engineering team identified and resolved an issue that affected Spaces availability in the SFO2 region.

From 11:38 UTC to 11:58 UTC, users may have encountered errors while accessing Spaces objects and creating new buckets in the SFO2 region.

If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.

Mar 7, 12:21 UTC
Mar 6, 2024
Resolved - Our Engineering team has identified and resolved an issue in the TOR1 region that impacted the network connectivity for a subset of Droplets and Droplet-based services for a brief duration.

From 17:38 - 17:47 UTC, users might have experienced delays or errors while accessing and connecting to their resources in the TOR1 region from the public internet or from other resources in TOR1. Swift action was taken by our Engineering team that restored service and all services in TOR1 are operating correctly.

We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.

Mar 6, 19:09 UTC
Mar 5, 2024
Resolved - Our Engineering team has confirmed that this incident has been fully resolved.
If you continue to experience any issues with Managed Database Clusters please open a ticket with our support team. Thank you for your patience.

Mar 5, 23:41 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with our Managed Databases services. At this time, we're observing error rates returning to pre-incident levels and seeing operations such as create/fork/restore succeed. Trusted sources updates are also functioning normally, so connectivity to Database clusters from newly added resources to trusted sources is restored.

We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.

Mar 5, 20:28 UTC
Update - Our Engineering team is still working on a fix for the issue with our Managed Databases service (excluding Mongo clusters). At this time, users may be impacted by:

- Errors/latency for creation, forking, and restoration of clusters
- 5xx errors on Managed Databases API endpoints
- Due to updates to trusted sources not taking effect, connections to Database clusters from newly added trusted sources will fail. This includes new Managed Kubernetes nodes, Droplets, and Apps using Databases.

As soon as we have further information, we'll provide another update.

Mar 5, 17:39 UTC
Update - Our Engineering team continues to work towards resolving the issue impacting our Managed Databases Control Plane. At this time, they have also confirmed that new Managed Kubernetes nodes are unable to connect successfully to Managed Database clusters. Users may see connection time outs or failures from Kubernetes nodes to their Databases, excluding Mongo Databases.

Additionally, updates to trusted sources on Managed Database clusters are not being applied successfully, so any updates made will not take effect.

We'll provide another update as soon as possible.

Mar 5, 14:53 UTC
Update - Our Engineering team is continuing to work on resolving the issue impacting Managed Database Control Plane. We can confirm that the Get, List, and Update operations are now functioning properly, while the creation function remains blocked. Additionally, we'd like to specify that MongoDB remains unaffected by this incident.

We apologize for the inconvenience and will share an update once we have more information.

Mar 5, 13:52 UTC
Identified - Our Engineering team has identified the cause of the issue impacting the Managed Database Cluster. During this time, users will continue to experience errors when working with Managed Databases such as creating, viewing, or updating Clusters.

We are actively working on a fix and will post an update as soon as additional information is available.

Mar 5, 12:43 UTC
Investigating - As of 11:22 UTC, our Engineering team is investigating an issue with the Managed Database Cluster. During this time, users may experience errors while creating Database clusters via the Cloud Control Panel and API requests.

We apologize for the inconvenience and will share an update once we have more information.

Mar 5, 12:10 UTC
Completed - The scheduled maintenance has been completed.
Mar 5, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 14:00 UTC
Scheduled - Start: 2024-03-05 14:00 UTC
End: 2024-03-05 15:00 UTC

During the above window, we will be performing maintenance in our BLR1 region as part of a firewall migration. This maintenance was previously attempted on 2024-02-19 but the changes were reverted after our Engineers encountered unexpected issues, resulting from the maintenance. Our team has performed a thorough examination of the previous attempt and is confident in performing this maintenance, as well as measures to mitigate any negative outcomes.

Expected impact:

As part of this maintenance, event processing in BLR1 will be delayed for a period of up to 15 minutes during the one-hour window. During this period, users will experience a delay with creating, destroying, or modifying new or existing DO services in BLR1(such as Droplets, DBaaS/DOKS clusters, etc.), existing services that are running should not be impacted.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Mar 5, 11:30 UTC