DigitalOcean Status

All Systems Operational

Regions Operational

Global Operational

AMS2 Operational

AMS3 Operational

BLR1 Operational

FRA1 Operational

LON1 Operational

NYC1 Operational

NYC2 Operational

NYC3 Operational

SFO1 Operational

SFO2 Operational

SGP1 Operational

TOR1 Operational

Services Operational

API Operational

Billing Operational

Block Storage Operational

Cloud Control Panel Operational

Cloud Firewall Operational

Community Operational

DNS Operational

Droplets Operational

Event Processing Operational

Load Balancers Operational

Managed Databases Operational

Monitoring Operational

Networking Operational

Spaces Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 20, 2019

No incidents reported today.

Feb 19, 2019

Global Networking Maintenance

Completed - The scheduled maintenance has been completed.
Feb 19, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 19:30 UTC

Scheduled - During this time, our Engineers will be performing maintenance with regards to our networking infrastructure. We do not expect impact from this, but users creating new Droplets may potentially experience a slight delay of 3-5 minutes with private network connectivity on the new Droplet. Existing private network connections will be unaffected.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Feb 19, 18:59 UTC

Feb 18, 2019

SGP1 Block Storage Issues

Resolved - Our engineering team has resolved the issue with Block Storage in our SGP1 region and should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 18, 06:59 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Block Storage in our SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Feb 18, 06:24 UTC

Identified - Our engineering team has identified the cause of the issue with Block Storage in our SGP1 region and is actively working on a fix. We will post an update as soon as additional information is available.
Feb 18, 05:31 UTC

Investigating - Our engineering team is investigating an issue with Block Storage in our SGP1 region. During this time you may experience issues connecting to Block Storage Volumes. We apologize for the inconvenience and will share an update once we have more information.
Feb 18, 04:31 UTC

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

NYC3 Power Maintenance

Completed - The scheduled maintenance has been completed.
Feb 13, 23:50 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 17:50 UTC

Scheduled - During this time, our colocation provider will be performing maintenance in our NYC3 location in preparation for expansion. Due to this, the NYC3 location will lose power redundancy during this time. No impact is expected from this, however, if something does go awry, there could be service disruptions due to the lack of power redundancy.
Feb 13, 17:45 UTC

Feb 12, 2019

No incidents reported.

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

Event Processing Issues in NYC3

Resolved - Our engineering team has resolved the issue with event processing in our NYC3 region. Attempting to power cycle, resize, create and delete Droplets should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 9, 18:42 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with event processing in our NYC3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Feb 9, 17:27 UTC

Investigating - Our engineering team is investigating issues affecting event processing in our NYC3 region. At this time, you may experience delays when attempting to power cycle, resize, create, and delete Droplets in this region. We apologize for the inconvenience this may cause and will post an update as soon as we have more information.
Feb 9, 17:06 UTC

Issues with Kubernetes Cluster Operations

Resolved - Our engineering team has resolved the issue with Kubernetes cluster operations. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 9, 11:29 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Kubernetes cluster operations and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Feb 9, 10:49 UTC

Identified - Our engineering team has identified the cause of the issue with Kubernetes cluster operations and is actively working on a fix. We will post an update as soon as additional information is available.
Feb 9, 01:52 UTC

Investigating - Our engineering team is investigating an issue with Kubernetes cluster operations. During this time, you may experience delayed processing of any cluster operations and unavailability of the Cloud panel or the API. Existing, running clusters should not be affected. We apologize for the inconvenience and will share an update once we have more information.
Feb 9, 00:56 UTC

Feb 8, 2019

No incidents reported.

Feb 7, 2019

Networking Issues

Resolved - Our engineering team has resolved the issue with networking. If you continue to experience problems, please open a ticket with our support team through the cloud portal. We apologize for any inconvenience.
Feb 7, 17:07 UTC

Monitoring - Our engineering team is monitoring an issue that occurred which impacted networking. Impact to services has now subsided, but users may have experienced delays while processing actions within their account, and seen issues with reaching the DigitalOcean control panel and API . We apologize for the inconvenience and will share an update as soon as the issue is fully resolved.
Feb 7, 16:35 UTC

Feb 6, 2019

Email issues with support@digitalocean.com address

Resolved - Our email vendor has resolved the issue that impacted inbound emails to our support team. Tickets sent to support@digitalocean.com are now being added to our queues. We apologize for any inconvenience caused and thank you for your patience while we worked through this.
Feb 6, 15:41 UTC

Monitoring - Our email vendor has resolved the issue on their side, and mail has begun arriving to our systems again. Emailed tickets sent to support@digitalocean.com are now properly being added to our queues. Mail messages that were sent to us while the issue was ongoing have been received, and our support team are working through the backlog. We apologize for the inconvenience and appreciate your patience thus far.
Feb 5, 23:21 UTC

Update - Our email vendor is currently experiencing issues with incoming messages, and as a result tickets submitted to us via email are not being added to our queue. According to the vendor, this issue may last several days or longer. While we await a resolution, we ask that you please open a ticket from your account via: https://cloudsupport.digitalocean.com/s/createticket. We apologize for the inconvenience and any extended wait time you may have experienced awaiting a response from our support team.
Feb 5, 16:23 UTC

Identified - Our engineering team has identified the cause of the issue with opening support tickets via support@digitalocean.com and is actively working on a fix. We will post an update as soon as additional information is available.

In the meantime, we request you to create tickets from your account via:
https://cloudsupport.digitalocean.com/s/createticket
Feb 4, 10:52 UTC

Investigating - Our engineering team is investigating issues with opening support tickets via support@digitalocean.com. In the meantime, we request you to create tickets from your account via:
https://cloudsupport.digitalocean.com/s/createticket
We apologize for the inconvenience and will share an update once we have more information. During this time, tickets can still be created via customer portal.
Feb 4, 08:32 UTC