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All Systems Operational
Regions
Operational
Global
Operational
AMS2
Operational
AMS3
Operational
BLR1
Operational
FRA1
Operational
LON1
Operational
NYC1
Operational
NYC2
Operational
NYC3
Operational
SFO1
Operational
SFO2
Operational
SFO3
Operational
SGP1
Operational
TOR1
Operational
Services
Operational
API
Operational
App Platform
Operational
Billing
Operational
Block Storage
Operational
Cloud Control Panel
Operational
Cloud Firewall
Operational
Community
Operational
Container Registry
Operational
DNS
Operational
Droplets
Operational
Event Processing
Operational
Kubernetes
Operational
Load Balancers
Operational
Managed Databases
Operational
Monitoring
Operational
Networking
Operational
Spaces
Operational
Support Center
Operational
Spaces CDN
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 5, 2021
No incidents reported today.
Mar 4, 2021
Completed -
The scheduled maintenance has been completed at this time.
Mar 4, 03:25 UTC
Mar 4, 03:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 00:15 UTC
Mar 4, 00:15 UTC
Scheduled -
Start: 4/Mar/21 00:00 UTC
End: 4/Mar/21 04:00 UTC
During the above window, the networking team will be making changes to our core networking equipment to improve performance and support future functionality in the AMS2 region.
Expected Impact:
We do not expect any impact to customer traffic during this maintenance but there will be a risk of increased latency and packet loss while upgrades are being performed. We will endeavor to keep this to a minimum for the duration of the change. If you have any questions or concerns, please open a support ticket for assistance.
Mar 4, 00:11 UTC
End: 4/Mar/21 04:00 UTC
During the above window, the networking team will be making changes to our core networking equipment to improve performance and support future functionality in the AMS2 region.
Expected Impact:
We do not expect any impact to customer traffic during this maintenance but there will be a risk of increased latency and packet loss while upgrades are being performed. We will endeavor to keep this to a minimum for the duration of the change. If you have any questions or concerns, please open a support ticket for assistance.
Mar 4, 00:11 UTC
Mar 3, 2021
No incidents reported.
Mar 2, 2021
Resolved -
Our Engineering team has been closely monitoring the connectivity issues via regional providers in Indonesia, and at this time all indications are that connectivity in the region has improved significantly. This is corroborated by our own data as well as customer reports. We are now resolving this incident status, but if you should experience any further connectivity issues with the SGP1 region then please contact Support for assistance.
Mar 2, 21:16 UTC
Mar 2, 21:16 UTC
Monitoring -
Our Engineering Team continues to monitor the situation with connectivity issues via regional providers in Indonesia. We have verified that the issue lies completely outside of our network and therefore we cannot take direct action, but we will continue to monitor the issue and provide any updates we can. At this time, users may still experience intermittent connectivity issues to resources like Droplets in our SGP1 region.
If you do experience issues, we also recommend reaching out to your local provider for more information.
Mar 2, 16:25 UTC
If you do experience issues, we also recommend reaching out to your local provider for more information.
Mar 2, 16:25 UTC
Investigating -
Our engineering team is investigating an issue with connectivity via regional providers in Indonesia.You may experience issues with connectivity in the SGP1 region while this is ongoing.
Mar 2, 04:50 UTC
Mar 2, 04:50 UTC
Mar 1, 2021
Completed -
The scheduled maintenance has been completed.
Mar 1, 23:30 UTC
Mar 1, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 23:00 UTC
Mar 1, 23:00 UTC
Scheduled -
During the above window, our Storage Engineering team will be performing maintenance in our SGP1 region for our Spaces service, in order to improve performance and reliability.
Expected Impact:
Users may experience an increase in HTTP 503 errors, or periods of these errors, as well as increased latency in response times while working with objects in Spaces in AMS3, throughout the course of the maintenance. We will endeavor to keep these periods to a minimum.
If you have any questions or concerns, please reach out to us by opening up a support ticket on your account.
Mar 1, 20:58 UTC
Expected Impact:
Users may experience an increase in HTTP 503 errors, or periods of these errors, as well as increased latency in response times while working with objects in Spaces in AMS3, throughout the course of the maintenance. We will endeavor to keep these periods to a minimum.
If you have any questions or concerns, please reach out to us by opening up a support ticket on your account.
Mar 1, 20:58 UTC
Feb 28, 2021
Resolved -
Our Engineering team has resolved the issue impacting App Platform static sites. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 28, 02:56 UTC
Feb 28, 02:56 UTC
Monitoring -
Our engineering team has implemented a fix to resolve the issue impacting App Platform static sites and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Feb 27, 05:27 UTC
Feb 27, 05:27 UTC
Identified -
Our Engineering team has identified the cause of the issue impacting App Platform static sites and is actively working on a fix. During this period, customers with static sites may experience intermittent 404 errors with some requests/objects. We will post an update as soon as additional information is available.
Feb 27, 00:36 UTC
Feb 27, 00:36 UTC
Investigating -
Our engineering team is currently investigating an issue impacting App Platform static sites. During this period, customers with static sites may experience intermittent 404 errors with some requests/objects. We apologize for the inconvenience, and we'll share an update once we have more information.
Feb 26, 20:59 UTC
Feb 26, 20:59 UTC
Feb 27, 2021
Feb 26, 2021
Resolved -
Our engineering team has resolved the issue impacting two-factor authentication with the Cloud Control Panel. Users should now be able to receive codes via SMS and access the Cloud Control Panel without issue. Thank you for your patience throughout this incident. If you experience any further problems with accessing the Cloud Control Panel, then please open a ticket with our Support team.
Feb 26, 18:08 UTC
Feb 26, 18:08 UTC
Monitoring -
Our engineers are no longer seeing errors with Cloud Control Panel two-factor authentication via SMS, and we will continue to monitor the situation closely. We will share another update once we're confident that this matter is fully resolved.
Feb 26, 17:37 UTC
Feb 26, 17:37 UTC
Investigating -
Our engineering team is currently investigating an issue impacting two-factor authentication with the Cloud Control Panel, specifically with the SMS auth method. During this time, users with SMS as their primary two-factor authentication method may experience some issues, including codes not being received, receiving multiple codes, or errors when signing in to the Cloud Control Panel. We apologize for the inconvenience, and we'll share an update as soon as more information is available.
Feb 26, 14:28 UTC
Feb 26, 14:28 UTC
Resolved -
Our Engineers have resolved the issue impacting Droplet metadata and metrics graphs, and all services appear to be functioning normally at this time. Thanks again for your patience throughout this process. If you should notice any further issues with metadata or Droplet graphs, then please open a ticket with our Support team.
Feb 26, 18:01 UTC
Feb 26, 18:01 UTC
Monitoring -
Thank you for your patience throughout this incident. The metadata rebuild process has completed across all regions, and a fix has been implemented to prevent future instances of this issue. Our Engineering team continues to monitor the situation closely, and we will provide another update once we're confident that the matter is fully resolved.
Feb 26, 16:50 UTC
Feb 26, 16:50 UTC
Update -
Our Engineering team has investigated several potential causes of the issue with our Droplet Metadata API service. At this time, they are working towards a forward fix, rather than rolling back, and have begun mitigating the impact from the issue by rebuilding metadata for all Droplets.
The metadata rebuild process will proceed by region and is ongoing at this time. Once a region has had metadata for all Droplets rebuilt, those Droplets should no longer have issues with the Metadata API, but again, a complete forward fix is still being worked on in addition to these rebuilds.
This strategy will allow us to get the service back up and running as quickly as possible and allow users to see their Droplet graphs. We appreciate your patience as our Engineering team works through this.
If you have any questions or concerns, please open a Support ticket from within your account.
Feb 25, 20:37 UTC
The metadata rebuild process will proceed by region and is ongoing at this time. Once a region has had metadata for all Droplets rebuilt, those Droplets should no longer have issues with the Metadata API, but again, a complete forward fix is still being worked on in addition to these rebuilds.
This strategy will allow us to get the service back up and running as quickly as possible and allow users to see their Droplet graphs. We appreciate your patience as our Engineering team works through this.
If you have any questions or concerns, please open a Support ticket from within your account.
Feb 25, 20:37 UTC
Update -
Our Engineering team continues to make progress on the issue with the Droplet Metadata API service. During this time, users may observe missing graph data in the control panel for recently migrated Droplets. Additionally, Droplet Metadata API requests will return a 404 response for recently migrated Droplets. Our Engineering team has taken steps to mitigate the impact, but, as of now, we have not resolved it completely. We will continue to provide relevant updates as information becomes available, and we appreciate your patience throughout this process.
Feb 25, 09:13 UTC
Feb 25, 09:13 UTC
Investigating -
Our Engineering team is investigating an issue with the Droplet Metadata API service. During this time, users may observe missing graph data in the control panel for recently migrated Droplets. Additionally, Droplet Metadata API requests will return a 404 response for recently migrated Droplets. We apologize for the inconvenience and will share an update once we have more information.
Feb 25, 03:21 UTC
Feb 25, 03:21 UTC
Feb 25, 2021
Feb 24, 2021
Resolved -
Our engineering team has resolved the issue impacting Spaces availability in NYC3 and all services should now be functioning normally. Thanks again for your patience throughout this process. Please open a ticket with our support team if you encounter any further problems.
Feb 24, 01:14 UTC
Feb 24, 01:14 UTC
Monitoring -
Our engineering team has implemented a fix for the issue impacting Spaces availability in NYC3 and is monitoring the situation closely. Thank you for your patience, and we will post an update once we're confident the issue is fully resolved.
Feb 23, 23:58 UTC
Feb 23, 23:58 UTC
Investigating -
Our engineering team is currently investigating an issue impacting Spaces availability for a portion of buckets in our NYC3 region. During this time, some users may experience errors when accessing Spaces resources in NYC3, or when trying to manage NYC3 Spaces from the Cloud panel. We apologize for the inconvenience and will share an update once we have more information.
Feb 23, 23:14 UTC
Feb 23, 23:14 UTC
Feb 23, 2021
Feb 22, 2021
No incidents reported.
Feb 21, 2021
Resolved -
Our engineering team has resolved the issues impacting Spaces availability in our SFO2 region and all services should now be functioning normally. We apologize for any inconvenience throughout this process. Please open a ticket with our support team if you encounter any further problems.
Feb 21, 17:54 UTC
Feb 21, 17:54 UTC
Monitoring -
Our engineering team has implemented a fix for the issues impacting Spaces availability in SFO2 and is monitoring the situation closely. Thank you for your patience, and we will post an update once we're confident that the issue is fully resolved.
Feb 21, 17:21 UTC
Feb 21, 17:21 UTC
Investigating -
Our engineering team is currently investigating an issue impacting Spaces availability in our SFO2 region. During this time, some users may experience errors or timeouts when accessing Spaces resources in SFO2. We apologize for the inconvenience and will share an update once we have more information.
Feb 21, 16:51 UTC
Feb 21, 16:51 UTC
Feb 20, 2021
Resolved -
Our engineering team has resolved the issue impacting creation of Droplets and Managed Databases in our SGP1 region, and new create events have been consistently successful in this region for some time now. Thanks again for your patience here, and if you experience any further issues then please open a ticket with our support team.
Feb 20, 17:56 UTC
Feb 20, 17:56 UTC
Update -
Thank you for your ongoing patience while our engineers continue to work on a permanent fix for this issue. In the meantime, if you experience any issues with creating Basic (Shared CPU) Droplets or Managed Databases in SGP1 and require an urgent deployment, then we suggest selecting another region outside SGP1. Thanks again, and we'll share more information as soon as it's available.
Feb 18, 20:44 UTC
Feb 18, 20:44 UTC
Update -
Our engineering team continues to make progress on the issue impacting creation of Droplets and Managed Databases in the SGP1 region. During this time, some users may experience errors when creating Basic (Shared CPU) Droplets and Managed Databases in SGP1. Our engineering team has taken steps to mitigate some of the impact from this issue, but we do not expect to resolve it completely for another 24 hours or more. We will continue to provide updates as information becomes available, and we appreciate your patience throughout this process.
Feb 18, 20:08 UTC
Feb 18, 20:08 UTC
Identified -
Our Engineering team has identified the issue with creation of Droplets and Managed Database Instances in our SGP1 region and we are actively working on it. We will post an update as soon as additional information is available.
Feb 18, 12:59 UTC
Feb 18, 12:59 UTC
Feb 19, 2021
Resolved -
Our engineering team has resolved the connectivity issues affecting a subset of Droplets in the SGP1 region. Droplets in the region should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 19, 23:05 UTC
Feb 19, 23:05 UTC
Monitoring -
Our engineering team has implemented a fix to resolve connectivity issues affecting a subset of Droplets in the SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Feb 19, 22:18 UTC
Feb 19, 22:18 UTC
Resolved -
Our engineering team has resolved the issue with authoritative DNS resolvers in SFO3. Updating DNS records should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Feb 19, 06:19 UTC
Feb 19, 06:19 UTC
Monitoring -
Our engineers have implemented a fix to resolve the issue with our SFO3 authoritative DNS resolvers and are monitoring the situation. We will post an update as soon as the issue is fully resolved.
Feb 19, 02:24 UTC
Feb 19, 02:24 UTC
Investigating -
Our engineering team is investigating an issue with authoritative DNS resolvers. During this time, you may experience issues updating DNS. We apologize for the inconvenience and will share an update once we have more information.
Feb 19, 02:15 UTC
Feb 19, 02:15 UTC