All Systems Operational
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SGP1 Operational
TOR1 Operational
Services Operational
API Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Operational
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 14, 2019

No incidents reported today.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019
Resolved - Our Engineering team has resolved the issue with Block Storage in our FRA1 region, and services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 11, 17:10 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Block Storage in our FRA1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 11, 04:50 UTC
Investigating - Our engineering team is investigating an issue with Block Storage in our FRA1 region. During this time you may experience lower than expected Block Storage performance. We apologize for the inconvenience and will share an update once we have more information.
Nov 11, 03:51 UTC
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - Our Engineering team has resolved the issue impacting the public API for Droplets, Managed Load Balancers, Managed Databases, and Managed Kubernetes, and operations for these services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 7, 23:57 UTC
Monitoring - Our Engineering team observed latency and timeouts for operations on the public API for Droplets, and latency or temporary failure for management requests to Managed Load Balancers, Managed Databases and Managed Kubernetes. Our team has implemented a fix to resolve these issues and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 7, 23:12 UTC
Resolved - The backfill process has completed for users who have recently signed up and the issue is now fully resolved. Ticket creation and submission should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 7, 19:31 UTC
Monitoring - Our engineering team has identified the cause of the issue with the support portal, and has implemented a fix to resolve the issue. At this time, actions are currently processing to allow users who have recently signed up to correctly submit support tickets. Our team anticipates this process to execute for about the next hour.

We will post an update once the process has completed.

If you experience any issues during this time, please submit a ticket via our contact form: https://www.digitalocean.com/company/contact/#support
Nov 7, 18:19 UTC
Investigating - Our engineering team is investigating an issue with support ticket routing, and our support portal. At this time, users who have recently signed up with DigitalOcean may experience an error when attempting to access the support portal or submit tickets at https://cloudsupport.digitalocean.com/s/. Existing users should not be affected, and may continue to use the support portal normally.

To work around any issues with the support portal, users may submit tickets via our contact form here: https://www.digitalocean.com/company/contact/#support

We apologize for the inconvenience and will share an update once we have more information.
Nov 7, 18:04 UTC
Resolved - Our engineering team has resolved the issue with the Support Portal. Logins to the Support Portal from within our Cloud Control Panel should be successful, and submitting and viewing tickets should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 7, 00:31 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with the Support Portal and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 7, 00:00 UTC
Identified - Our engineering team has identified the cause of the issue with the Support Portal, and a fix is actively being worked on. We will post an update as soon as possible.
Nov 6, 20:29 UTC
Investigating - Our engineering team is investigating an issue with the Support Portal. During this time, the Support Portal from within our Cloud Control Panel may be unavailable for users to log in, submit, or view tickets.

In the meantime, we ask that users utilize our contact form here: https://www.digitalocean.com/company/contact/#support

We apologize for the inconvenience and will share an update once we have more information.
Nov 6, 19:50 UTC
Nov 6, 2019
Resolved - Our engineering team has resolved the issue with creating Managed Databases via our API/doctl. Please open a ticket with our Support team if you experience any further problems. We apologize for any inconvenience, and appreciate your patience throughout this process.
Nov 6, 20:21 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with creating Managed Databases and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 6, 19:51 UTC
Identified - Our engineering team has identified the cause of the issue with creating Managed Databases via our API/doctl, and is actively working on a fix. We will post an update as soon as possible.
Nov 6, 19:36 UTC
Investigating - Our engineering team is investigating an issue with creating Managed Databases. During this time, you may experience issues when trying to create a Managed Database cluster via our API or by using doctl. We apologize for the inconvenience and will share an update once we have more information.
Nov 6, 19:11 UTC
Nov 5, 2019
Resolved - Our engineering team has resolved the issue with email deliverability to the support team. The support system should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 5, 04:43 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with email deliverability to the support team and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 5, 04:15 UTC
Investigating - Our engineering team is investigating an issue with emails sent to our Support team not being properly received. If you have emailed our Support team we may not have received your email. The primary method of reaching our Support team is through the Support Portal, which can be accessed by logging in to https://cloudsupport.digitalocean.com/ . We apologize for the inconvenience and will share an update once we have more information.
Nov 5, 03:42 UTC
Nov 4, 2019

No incidents reported.

Nov 3, 2019

No incidents reported.

Nov 2, 2019
Resolved - Our Engineering team has resolved the issue issue affecting Private Networking in our AMS2 region. Please open a ticket with our Support team if you experience any further problems. We apologize for any inconvenience, and appreciate your patience throughout this process.
Nov 2, 13:17 UTC
Identified - Our Engineering team has identified the cause of the issue with Private Networking in our AMS2 region and is actively working on a fix. We will post an update as soon as additional information is available.
Nov 2, 09:47 UTC
Investigating - Our Engineering team is investigating an issue with Private Networking in our AMS2 region. During this time you may experience interruption of Private Networking for certain Droplets. We apologize for the inconvenience and will share an update once we have more information.
Nov 2, 08:34 UTC
Nov 1, 2019
Resolved - Our engineering team has resolved the issue with Droplet listings via the API. All systems should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 1, 23:12 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Droplet listings via the API and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 1, 22:22 UTC
Investigating - Our Engineering team is investigating an issue with Droplet listings via the API. During this time, you may experience difficulties in accessing and listing Droplets via the API. We apologize for the inconvenience and will share an update once we have more information.
Nov 1, 19:30 UTC
Resolved - Our Engineering team has resolved the issues impacting Droplet create events and Event Processing in all regions, and all services should now be operating normally. Please contact support if you encounter any further problems. Thank you for your patience and understanding throughout this process.
Nov 1, 18:33 UTC
Update - Investigations by our Engineering team into issues with Droplet create events and Event Processing are ongoing at this time. We will continue to monitor the situation closely, and your patience is greatly appreciated during this time. We will share an update once more information is available.
Nov 1, 16:29 UTC
Investigating - Our Engineering team is investigating an issue with Droplet create events and Event Processing in all regions. During this time, you may experience difficulties in creating, accessing and listing Droplets via the Cloud panel or API. We apologize for the inconvenience and will share an update once we have more information.
Nov 1, 14:21 UTC
Resolved - Our Engineering team has resolved the issue affecting new Droplets creates from custom images. New Droplets based on custom images should now create successfully. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 1, 02:13 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue affecting Droplets created from custom images, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 1, 00:06 UTC
Identified - Our Engineering team has identified the cause of the issue affecting Droplet creates based on custom images and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 31, 18:21 UTC
Investigating - Our Engineering team is currently investigating an issue affecting Droplet creates based on custom images. During this time, users may experience issues creating droplets from custom images uploaded to the Cloud panel. We apologize for the inconvenience and will share an update once we have more information.
Oct 31, 16:21 UTC