All Systems Operational
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
TOR1 Operational
Services Operational
API Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Operational
Support Center Operational
Spaces CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020
Resolved - Our Engineering team has resolved the issue impacting Managed Databases, and these services should now be functioning normally in all regions. Please open a ticket with our Support team if you experience any further problems at all. Thank you for your patience and understanding throughout this process.
Jul 10, 18:08 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue impacting Managed Databases across all regions. We will continue to monitor the situation closely, and will post an update as soon as the issue is fully resolved.
Jul 10, 16:10 UTC
Investigating - Our Engineering team is investigating a recurrence of an earlier issue impacting Managed Databases in all regions. At this time, users may experience latency and/or errors when working with Managed Databases. This may include creating/destroying clusters, interacting with/connecting to existing clusters, and changing settings(such as adding users, adding trusted sources, updating maintenance windows, and other settings) for Managed Databases.

We are actively working on a fix and will post an update as soon as additional information is available.
Jul 10, 14:07 UTC
Resolved - Our Engineering team has resolved the issue with Managed Databases and should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 10, 12:00 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Managed Databases. We'll continue monitoring the situation, and post an update as soon as the issue is fully resolved.
Jul 10, 11:33 UTC
Update - Our Engineering team is continuing to work on a fix for the issue with Managed Databases. At this time, we've also identified that Managed Database creations and deletions are impacted, along with adding read-only nodes. Connections to Managed Databases continue to function correctly. Thank you for your patience.
Jul 10, 06:43 UTC
Identified - Our Engineering team has investigated and identified an issue with settings for Managed Database Clusters in all regions. At this time, users may experience latency and/or errors when working with Managed Database settings, such as adding users, adding trusted sources, updating maintenance windows, and other settings actions for Managed Databases.

Connectivity is not impacted, and all connections should still be successful. We are actively working on a fix and will post an update as soon as additional information is available.
Jul 10, 06:26 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 04:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 UTC
Scheduled - Start: 2020-07-10 00:00 UTC
End: 2020-07-10 04:00 UTC

During the above window, we will be performing maintenance in our SFO3 and TOR1 regions as part of a network upgrade. This maintenance will occur in two parts, and we will post another maintenance notice for the second installment.

Expected Impact:

In the extremely unlikely event that something goes awry, new Droplet creates and migrations of existing Droplets will not work. We do not anticipate an impact to connectivity for existing Droplets, on either public or private networks.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Jul 9, 23:04 UTC
Jul 9, 2020
Completed - The scheduled maintenance has been completed and there should not be any issues with Floating IP addresses at NYC3 region. If you have any questions or concerns, please reach out to us by opening up a Support ticket on your account.
Jul 9, 05:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 UTC
Scheduled - During the above window, we will be performing maintenance in our NYC3 region as part of a network upgrade.

Expected Impact:

There could be a short amount of downtime for Floating IP addresses in the NYC3 region during the maintenance window. We will endeavour to keep this to a minimum for the duration of the change.
If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Jul 9, 04:30 UTC
Jul 8, 2020
Resolved - Our Engineering team has resolved the issue with loading and displaying Managed Database clusters via our Cloud Control Panel, and the Databases tab should now be responding normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 8, 20:29 UTC
Monitoring - Our Engineering team has rolled back a recent change to resolve the issue with Managed Databases in our Cloud Control Panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jul 8, 20:11 UTC
Identified - Our Engineering team has identified an issue with loading and displaying Managed Database clusters via our Cloud Control Panel. During this time, users may be unable to load the Databases tab in the Cloud Control Panel, and instead see an error page. We apologize for the inconvenience and will share an update once we have more information.
Jul 8, 19:51 UTC
Jul 7, 2020

No incidents reported.

Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Resolved - Our Engineering team has resolved the issue with Spaces availability in our AMS3 region. Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 4, 05:56 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Spaces availability in our AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jul 4, 02:21 UTC
Identified - Our engineering team has identified the cause of the issue with Spaces availability in our AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Jul 4, 00:52 UTC
Investigating - Our engineering team is investigating an issue with Spaces availability in our AMS3 region. During this time you may experience errors or a lack of connectivity to your Spaces. We apologize for the inconvenience and will share an update once we have more information.
Jul 4, 00:10 UTC
Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020
Resolved - Our Engineering team has resolved the issue with Spaces in our SGP1 region. Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 30, 11:22 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Spaces. We'll continue monitoring the situation, and post an update as soon as the issue is fully resolved.
Jun 30, 10:32 UTC
Identified - Our Engineering team has identified an issue with Spaces in our SGP1 region and is currently working on a fix. During this time, users may experience elevated latency for requests and increased error rates, especially when working with the Spaces API service. We apologize for the inconvenience and will share an update once we have more information.
Jun 30, 10:24 UTC
Investigating - Our Engineering team has identified an issue with Spaces in our SGP1 region and is currently working on a fix. During this time, users may experience elevated latency for requests and increased error rates, especially when working with the Spaces API service. We apologize for the inconvenience and will share an update once we have more information.
Jun 30, 10:06 UTC
Jun 29, 2020
Resolved - Our Engineering team has resolved the issue with the creation of Load Balancers and the assignment of Floating IPs in our NYC1 region. Assigning of Floating IPs should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 29, 07:16 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with the creation of Load Balancers and the assignment of Floating IPs and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 29, 06:48 UTC
Investigating - Our engineering team is investigating an issue with the creation of Load Balancers and the assignment of Floating IPs in our NYC1 region. We apologize for the inconvenience and will share an update once we have more information.
Jun 29, 06:32 UTC
Jun 28, 2020
Resolved - Our Engineering team is continuing long-term remediation on Spaces in our SFO2 region, and we expect this process to continue over the next few days. At this time, the effort has progressed to the point where we do not expect to see any further availability drops as the process completes. If you are still experiencing issues or have additional questions please open a Support ticket within your account.
Jun 28, 17:48 UTC
Update - Our engineers continue to work on long-term remediation for the issue impacting Spaces in our SFO2 region. In the meantime, users should be able to interact with Spaces resources in SFO2 without significant performance degradation.
We appreciate your patience throughout this process.
Jun 27, 20:12 UTC
Update - Our engineering team is still working on a fix for the issue impacting Spaces in our SFO2 region. Thank you for your patience, and we will share an update once we have more information.
Jun 27, 08:18 UTC
Identified - Our Engineering team has identified the root cause of the issue impacting Spaces in our SFO2 region, and are working on applying a fix. At this time, users should start to see increased performance and be able to interact normally with Spaces within SFO2.

Thank you for your patience, and we will share an update once we have more information.
Jun 26, 18:40 UTC
Investigating - Our Engineering team has identified an issue with Spaces in our SFO2 region, and is currently working on a fix. During this time, users may experience elevated latency for requests and increased error rates, especially when working with the Spaces API service. We apologize for the inconvenience and will share an update once we have more information.
Jun 26, 12:26 UTC
Jun 27, 2020