DigitalOcean Services Status

All Systems Operational
API Operational
Billing Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Support Center Operational
Reserved IP Operational
WWW Operational
App Platform Operational
Global Operational
Amsterdam Operational
Bangalore Operational
Frankfurt Operational
London Operational
New York Operational
San Francisco Operational
Singapore Operational
Sydney Operational
Toronto Operational
Container Registry Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
Droplets Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Event Processing Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Functions Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
GPU Droplets Operational
Global Operational
NYC2 Operational
TOR1 Operational
Managed Databases Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Monitoring Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SGP1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SYD1 Operational
TOR1 Operational
Networking Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Kubernetes Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Load Balancers Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Spaces Operational
Global Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
BLR1 Operational
Spaces CDN Operational
Global Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
VPC Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Volumes Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2024
Cloud Control Panel Logins for a Subset of Users
Resolved - Our Engineering team has resolved the issue impacting prohibiting a subset of users from logging in, and the login flow is now operating normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Dec 11, 23:33 UTC
Monitoring - Our Engineering team has implemented a fix for the issue prohibiting a subset of users from logging in. The team is monitoring the situation, and we will share an update once this is fully resolved.
Dec 11, 22:53 UTC
Investigating - Our Engineering team is currently investigating an issue prohibiting users from logging in if they are flagged for an additional security challenge.

We are actively reviewing the root cause and working closely to resolve the issue as quickly as possible.

We apologize for the inconvenience and will provide updates as more information becomes available. Thank you for your patience.
Dec 11, 19:33 UTC
Network maintenance in AMS3
Completed - The scheduled maintenance has been completed.
Dec 11, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 19:30 UTC
Scheduled - We are reaching out again to inform you that the Network maintenance in AMS3 region which was previously scheduled to start on 2024-12-10 at 12:00 UTC has been rescheduled to the following window:

Start: 2024-12-10 19:30 UTC
End: 2024-12-11 01:00 UTC


We apologize for any inconvenience this short notice causes and thank you for your understanding. You may find the initial maintenance notice along with a description of any expected impact related to this work included at the bottom of this message.

Expected impact:

During the maintenance window users may experience delays or failures with event processing for a brief duration on Droplets and Droplet-based services including Droplets, Managed Kubernetes, Load Balancers, Container Registry, and App Platform. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Dec 10, 19:26 UTC
Managed Databases CRUD Operations
Resolved - From 16:10 UTC to 22:46 UTC, users may have experienced issues while executing Managed Database CRUD Operations.

Our Engineering team has confirmed the full resolution of the issue impacting Managed Database CRUD Operations, and all systems are now operating normally.
Users may safely resume operations, including upgrades, resizes, forking, and ad-hoc maintenance patches.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Dec 11, 00:56 UTC
Monitoring - Our Engineering team has implemented a fix for the issue impacting Managed Database CRUD Operations. The team is monitoring the situation, and we will share an update once this is fully resolved.
Dec 10, 22:54 UTC
Identified - Our Engineering team has identified the cause of the issue that is impacting Managed Database CRUD Operations and is actively working on a fix.

To avoid potential downtime, we continue to ask users to refrain from performing operations that trigger node rotations, such as upgrades, resizes, forking, and ad-hoc maintenance patches.

Existing database clusters remain unaffected as long as no node rotation occurs due to DNS issues, and all other services are functioning as expected.

We apologize for any inconvenience caused and appreciate your patience as we work diligently to address the situation. Further updates will be shared as soon as they become available.
Dec 10, 22:44 UTC
Update - During our investigation, we identified that operations triggering node rotation, such as upgrades, resizes, forking and ad-hoc maintenance patches, may also be impacted. To prevent potential downtime, we recommend avoiding these operations until the issue is fully resolved.

We apologize for the inconvenience and appreciate your patience as we work to address the situation.
Dec 10, 20:11 UTC
Investigating - Our Engineering team is investigating an issue causing Managed Database clusters to take longer than usual to be created. Our team is currently assessing the root cause and working to resolve the issue as quickly as possible.

Existing database clusters are not affected, and all other services are operating normally.

We apologize for any inconvenience this may cause and will share an update as soon as we have more information.
Dec 10, 19:22 UTC
Dec 10, 2024
Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
NYC3 Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 6, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 19:00 UTC
Scheduled - Start: 2024-12-06 19:00 UTC
End: 2024-12-06 21:00 UTC

Our Networking team has identified a faulty redundant networking component in our NYC3 region, and are proceeding with emergency replacement during the above window today to ensure redundancy and networking availability in the region.

Expected impact:

As the component under maintenance is part of a redundant group, we do not expect any impact on customer traffic or resources due to this maintenance.

We apologize for the short notice with this maintenance event, and thank you for your understanding. If you have any questions related to this event, please create a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Dec 6, 16:50 UTC
App Platform Deployments
Resolved - Our Engineering team identified an issue affecting App Platform deployments across all regions. The deploy-on-push functionality may not have triggered new builds between 15:45 and 18:15 UTC.

A fix has been implemented, and as of 18:15 UTC, deployments have been functioning successfully. If you continue to experience problems, please open a ticket with our support team. . We apologize for any inconvenience.
Dec 6, 18:38 UTC
Reserved IP Page in Control Panel
Resolved - Our Engineering has confirmed full resolution of the issue. Users should now be able to manage their Reserved IPs via the Cloud Panel without issue.

If you continue to experience any issues, please open a support ticket from within your account. Thank you.
Dec 6, 00:50 UTC
Monitoring - Our Engineering team has deployed a fix for the issue with managing Reserved IPs via the Cloud Panel. Users should now be able to view the Reserved IPs page in their account.

We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Dec 6, 00:16 UTC
Investigating - Our Engineering team is investigating an issue with managing Reserved IPs in the Cloud Panel. During this time, users may experience an error message when trying to view their Reserved IPs page at https://cloud.digitalocean.com/networking/reserved_ips. Managing Reserved IPs via the API should still be functioning.

We apologize for the inconvenience and will share an update once we have more information.
Dec 5, 23:59 UTC
Dec 5, 2024
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Spaces, Spaces CDN, DOCR, LBaaS, App Platform, Functions and Mongo Backups.
Postmortem - Read details
Dec 5, 01:39 UTC
Resolved - Our Engineering team has confirmed the full resolution of this issue. If you continue to experience problems, please open a ticket with our support team. Thank you for being so patient, and we apologize for any inconvenience.
Nov 29, 05:35 UTC
Monitoring - Our domain registrar has taken action and the digitaloceanspaces.com domain is now recovering. We have verified the domain is resolving and are seeing error rates dropping for all impacted services. Users should begin seeing services returning to normal operation.

Our Engineering teams are monitoring the situation to ensure complete recovery and we will post a final update soon.
Nov 29, 04:24 UTC
Update - Our Engineering team has identified additional downstream services seeing elevated failure rates and broken functionality. At this time, the following services are impacted:

- Spaces object accessibility in all regions with objects hosted under digitaloceanspaces.com.

- Requests to create, push, or pull to/from Container Registries

- Backups for the Mongo Managed Databases product are not successfully uploading, so users attempting to use those backups will see errors.

- Creates and resizes for Load Balancers in all regions

- New builds for App Platform in all regions

- Create or updating Functions in all regions

We are in active contact with our vendor to resolve this as quickly as possible. Any DNS record under digitaloceanspaces.com will continue to fail until this incident is resolved.

We will continue to provide updates as we have new information.
Nov 29, 03:47 UTC
Update - Our Engineering team has identified additional downstream services seeing elevated failure rates and broken functionality. At this time, the following services are impacted:

- Spaces object accessibility in all regions with objects hosted under digitaloceanspaces.com.

- Requests to create, push, or pull to/from Container Registries

- Backups for the Mongo Managed Databases product are not successfully uploading, so users attempting to use those backups will see errors.

- Creates and resizes for Load Balancers in all regions

- New builds for the App Platform in all regions

We are in active contact with our vendor to resolve this as quickly as possible. Any DNS record under digitaloceanspaces.com will continue to fail until this incident is resolved.

We will continue to provide updates as we have new information.
Nov 29, 03:36 UTC
Update - Spaces accessibility in all regions continues to be impacted and users will experience errors when attempting to interact with objects hosted under digitaloceanspaces.com. Container Registries are also impacted and users will experience errors when attempting to create, push, or pull containers. Backups for the Mongo Managed Databases product are also not successfully uploading, so users attempting to use those backups will see errors.

We are in active contact with our vendor to resolve this as quickly as possible. Any DNS record under digitaloceanspaces.com will continue to fail until this incident is resolved.

We will continue to provide updates as we have new information.
Nov 29, 03:04 UTC
Update - Spaces accessibility in all regions continues to be impacted and users will experience errors when attempting to interact with objects hosted under digitaloceanspaces.com. Backups for the Mongo Managed Databases product are also not successfully uploading, so users attempting to use those backups will see errors.

We have engaged with our upstream vendor to resolve this incident as quickly as possible and are awaiting a further update. Any DNS record under digitaloceanspaces.com will continue to fail until this incident is resolved.

We understand these are critical issues for our customers and are working as quickly as possible to resolve this.
Nov 29, 02:38 UTC
Update - Our Engineering team has successfully deployed a solution to bring the Cloud Control Panel back online. Please refresh the page a few times to clear your cache.

However, we are still experiencing issues with Spaces. We are engaging with our upstream vendor to resolve this incident as quickly as possible. Any DNS record under digitaloceanspaces.com will continue to fail until this incident is resolved. We understand this is a critical issue for our customers and are working as quickly as possible to resolve this.
Nov 29, 01:50 UTC
Identified - Our Engineering team has identified this as a domain registrar issue for the entire digitaloceanspaces.com domain. We are engaging with our upstream vendor to resolve this incident as quickly as possible. Any DNS record under digitaloceanspaces.com will continue to fail until this incident is resolved. We understand this is a critical issue for our customers.

Our Cloud Control Panel is dependent on our Spaces product and is also experiencing an outage due to this issue.

Due to the Cloud Control Panel being down, if users need to submit a support ticket, they may do so here: https://www.digitalocean.com/company/contact/support
Nov 29, 01:31 UTC
Update - Our Engineering team is continuing to investigate this issue and all possible paths to remediation, as well as confirm if this issue is related to an upstream provider outage. We understand this is a critical issue for our customers.

Due to the Cloud Control Panel being down, if users need to submit a support ticket, they may do so here: https://www.digitalocean.com/company/contact/support
Nov 29, 01:10 UTC
Update - We are continuing to investigate this issue.
Nov 29, 00:34 UTC
Investigating - Our Engineering team is currently investigating an issue affecting portions of the Cloud Panel across all regions. Additionally, some Space Buckets may be inaccessible via the CDN. Users may experience difficulties accessing the cloud control panel, encounter DNS-related problems, or face interruptions when managing or accessing Spaces and Spaces CDN through.

We apologize for the inconvenience and will share an update once we have more information.
Nov 29, 00:21 UTC
Nov 28, 2024

No incidents reported.

Nov 27, 2024
Network Connectivity in SFO3 Region
Resolved - Our Engineering team identified and resolved the networking issue in our SFO3 region.

From 10.02 UTC to 11:44 UTC, users may have experienced connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.

The impact has been mitigated and services should be working normally at this time.

If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.
Nov 27, 12:03 UTC
Monitoring - Our engineering team has implemented a fix to resolve the networking issue in our SFO3 region. Users should no longer encounter connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.

We will post an update as soon as the issue is fully resolved.
Nov 27, 11:44 UTC
Identified - As of 11:03 UTC, our Engineering team has identified the cause of the networking issue in our SFO3 region and is actively working on a fix. During this time users may experience connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.

We will post an update as soon as additional information is available.
Nov 27, 11:31 UTC
Investigating - As of 10.02 UTC, our Engineering team is investigating an issue related to the SFO3 network maintenance here: https://status.digitalocean.com/incidents/rk0qtczt9j1c

During this time users may experience connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform.

We apologize for the inconvenience and will share an update once we have more information.
Nov 27, 11:03 UTC
SFO3 Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:00 UTC
Scheduled - Start: 2024-11-27 10:00 UTC
End: 2024-11-27 14:00 UTC

During the above window, our Networking team will be performing maintenance on core switches in our SFO3 datacenter as part of network upgrades.

Expected Impact:

These upgrades are designed and tested to be seamless, and we do not expect any impact to customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be temporary loss of connectivity or increased latency for a brief period of time. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Nov 25, 10:11 UTC
NYC3 Network Maintenance
Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 UTC
Update - Our Engineering team has decided to extend the maintenance window by an hour to monitor the situation.

Maintenance is still underway and we will update once the maintenance is fully completed.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Nov 27, 01:52 UTC
Update - From 22:25 - 23:15 UTC, all event-related actions including creating or deleting resources, were temporarily disabled in NYC3.

Users attempting any event-based operations across products hosted in NYC3 would have encountered error messages. While we anticipated event failures and delays, this impact period was longer than expected. We are taking steps to ensure this does not happen in future maintenances.

As of now, maintenance is still underway and we will update once the maintenance is fully completed.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.
Nov 27, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 UTC
Scheduled - Start: 2024-11-26 22:00 UTC
End: 2024-11-27 02:00 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC3 region.

Expected impact:

During the maintenance window users may experience delays or failures with event processing for a brief duration on Droplets and Droplet-based services including Droplets, Managed Kubernetes, Load Balancers, Container Registry, and App Platform. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Nov 24, 22:03 UTC
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