Monitoring - Our Engineering team has deployed a fix to resolve the API availability issues with Spaces in our NYC3 region and is currently monitoring the situation. Thank you for your patience, and we will post an update as soon as the issue is fully resolved.
Jul 28, 18:56 UTC
Identified - Our engineering team has identified an issue impacting Spaces API availability in our NYC3 region. During this time, users may experience errors or slowness when interacting with their Spaces resources in NYC3 region. We apologize for the inconvenience and will share an update once we have more information.
Jul 28, 15:37 UTC
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
TOR1 Operational
Services Operational
API Operational
App Platform Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
Container Registry Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Operational
Support Center Operational
Spaces CDN Operational
VPC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 1, 2021

No incidents reported today.

Jul 31, 2021
Resolved - Our Engineering team has resolved the issue impacting Spaces availability in our NYC3 region and is monitoring the situation closely. Thank you for your patience throughout this process. If you experience any further issues at all, please open a ticket with our Support team.
Jul 31, 18:19 UTC
Monitoring - Our engineering team has implemented a fix for the issue impacting Spaces availability in our NYC3 region and is monitoring the situation closely. Thank you for your patience, and we will post an update as soon as the issue is fully resolved.
Jul 31, 16:51 UTC
Investigating - Our engineering team is currently investigating an issue impacting Spaces API availability in our NYC3 region. During this time, some users may experience errors when trying to access or manage their Spaces resources in NYC3. We apologize for the inconvenience and will share an update once we have more information.
Jul 31, 14:31 UTC
Jul 30, 2021
Resolved - Our Engineering team has resolved the issue with Managed Databases, and modifying Trusted sources should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 30, 04:43 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with modifying Trusted sources for Managed Databases and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jul 30, 04:20 UTC
Identified - Our Engineering team is identified an issue with Managed Databases. During this time making changes to trusted sources may fail. We apologize for the inconvenience and will share an update once we have more information.
Jul 30, 03:31 UTC
Jul 29, 2021
Resolved - Our engineering team has resolved the issue with Certificate in CDN endpoint, and SSL certificate creations for CDN endpoint should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 29, 10:54 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Certificate in CDN endpoint and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jul 29, 10:33 UTC
Investigating - Our Engineering team is investigating an issue with Certificate in CDN endpoint. During this time, users may experience issues when attempting to create SSL certificates for CDN endpoint. We apologize for the inconvenience and will share an update once we have more information.
Jul 29, 08:12 UTC
Jul 28, 2021
Resolved - Our Engineering team has continually monitored the result of the implemented fix and has confirmed that the impacted products have been functioning correctly. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience this issue may have caused.
Jul 28, 21:23 UTC
Monitoring - Our Engineering team has implemented a fix for the issues that caused an impact on multiple products. We are continuing to monitor the situation closely as the functionality of the services recovers. We apologize for the inconvenience and will share another update once the matter is fully resolved.
Jul 28, 16:50 UTC
Update - We are continuing to investigate this issue and we will share an update once we have more information. Thank you for your patience.
Jul 28, 16:32 UTC
Investigating - Our Engineering team is currently investigating an issue impacting multiple products. During this time, users may experience errors when interacting with Cloud Control Panel, API, and our Community platform. Users may see issues when accessing the Container Registry systems as well. There may be authentication issues for users with Managed Kubernetes clusters. Users may see connectivity issues with their Droplets in the NYC3 region as well. We apologize for any inconvenience and will share more information as soon as it's available.
Jul 28, 16:21 UTC
Jul 27, 2021
Resolved - Our Engineering team has resolved the issue impacting the creation of Kubernetes Clusters on team accounts. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 27, 22:10 UTC
Monitoring - Our Engineering team is currently monitoring an issue impacting the creation of Kubernetes Clusters on team accounts. A fix has already been implemented, and we will continue to monitor the situation closely. We apologize for the inconvenience and will share another update once the matter is fully resolved.
Jul 27, 21:56 UTC
Identified - Our Engineering team has identified an issue impacting the creation of Kubernetes Clusters on team accounts. Users may experience 403 errors when attempting this. We apologize for the inconvenience and will share another update once there is more information.
Jul 27, 21:11 UTC
Resolved - Our Engineering team has resolved the issue impacting Spaces availability in our NYC3 region and is monitoring the situation closely. Thank you for your patience throughout this process. If you experience any further issues at all, please open a ticket with our Support team.
Jul 27, 21:16 UTC
Monitoring - Our engineering team has implemented a fix for the issue impacting Spaces availability in our NYC3 region and is monitoring the situation closely. Thank you for your patience, and we will post an update as soon as the issue is fully resolved.
Jul 27, 20:40 UTC
Investigating - Our engineering team is currently investigating an issue impacting Spaces API availability in our NYC3 region. During this time, some users may experience errors when trying to access or manage their Spaces resources in NYC3. We apologize for the inconvenience and will share an update once we have more information.
Jul 27, 18:56 UTC
Jul 26, 2021
Resolved - Our engineering team has resolved the issue with setting up payment methods. Adding payment methods should now process normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 26, 22:37 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with setting up payment methods and is monitoring the situation. You should now be able to add a new payment method to your account without issue. We apologize for the inconvenience and will post an update as soon as this issue is fully resolved.
Jul 26, 21:53 UTC
Investigating - Our engineering team is investigating an issue with setting up payment methods. At this time, users may experience errors when creating a new account or attempting to add a new payment method to an existing account. We apologize for the inconvenience and will share an update once we have more information.
Jul 26, 21:27 UTC
Resolved - Our Engineering team has resolved the issue with Spaces in our NYC3 region. Spaces availability should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience.
Jul 26, 21:30 UTC
Monitoring - Our engineering team has implemented a fix for the issue affecting Spaces API availability in our NYC3 region and is monitoring the situation closely. Thank you for your patience, and we will post an update as soon as the issue is fully resolved.
Jul 26, 18:00 UTC
Investigating - Our engineering team is currently investigating an issue impacting Spaces API availability in our NYC3 region. During this time, some users may experience errors when trying to access or manage their Spaces resources in NYC3. We apologize for the inconvenience and will share an update once we have more information.
Jul 26, 16:07 UTC
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - Our Engineering team has resolved the issue with VPC Connectivity in AMS2, and Droplet connectivity across VPC networks should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 22, 04:35 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with VPC Connectivity of a subset of Droplets in AMS2 and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jul 22, 04:15 UTC
Identified - Our Engineering team Identified an issue impacting the VPC of a subset of Droplets in AMS2. At this time, users may experience issues communicating with Droplets across VPC networks. We will provide an update as soon as possible. Thank you for your patience.
Jul 22, 01:31 UTC
Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 08:01 UTC
Scheduled - During the above window, the networking team will be making changes to our core networking equipment to improve performance and support future functionality in the SFO1 region.

Expected Impact:

All resource management events in SFO1 will be temporarily disabled during maintenance.

We do not anticipate an impact to connectivity for existing Droplets, on either public or private networks, however, you will not be able to perform management events such as power cycle, snapshot, or destroys for the duration of events being disabled.

Do not hesitate to contact support if you have any additional questions or concerns; you may do so by opening a ticket or replying to this email.
Jul 21, 07:23 UTC
Jul 20, 2021
Resolved - Our Engineering team has resolved the issue impacting Cloud Control Panel and all services should now be functioning normally. Thank you for your patience throughout this process. If you experience any further issues at all, please open a ticket with our Support team.
Jul 20, 20:59 UTC
Monitoring - Our Engineering team is currently monitoring an issue impacting Cloud Control Panel functionality. Between approximately 18:30 UTC and 19:30 UTC today, some users may have experienced errors or blank pages in the Cloud Control Panel, particularly when trying to view or deploy apps via App Platform. A fix has already been implemented, and we will continue to monitor the situation closely. We apologize for the inconvenience and will share another update once the matter is fully resolved.
Jul 20, 20:02 UTC
Resolved - Our Engineering team has resolved the issue with Spaces in our SFO2 region. Spaces availability should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience.
Jul 20, 09:32 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with API availability for Spaces in our SFO2 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jul 20, 08:52 UTC
Investigating - Our Engineering team is investigating an issue with Spaces in our SFO2 region. During this time, users may experience issues with accessing Spaces via our Cloud Control Panel and see timeout errors when working with objects. We apologize for the inconvenience and will share an update once we have more information.
Jul 20, 08:30 UTC
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.