DigitalOcean Status

All Systems Operational

Regions Operational

Global Operational

AMS2 Operational

AMS3 Operational

BLR1 Operational

FRA1 Operational

LON1 Operational

NYC1 Operational

NYC2 Operational

NYC3 Operational

SFO1 Operational

SFO2 Operational

SGP1 Operational

TOR1 Operational

Services Operational

API Operational

Billing Operational

Block Storage Operational

Cloud Control Panel Operational

Cloud Firewall Operational

Community Operational

DNS Operational

Droplets Operational

Event Processing Operational

Kubernetes Operational

Load Balancers Operational

Managed Databases Operational

Monitoring Operational

Networking Operational

Spaces Operational

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 20, 2020

No incidents reported today.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

Issue with restoring Backups on Managed Databases in our SFO2 region

Resolved - The issue with restoring Backups on Managed Databases in our SFO2 region is resolved. Backups on Managed Databases should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 18, 10:13 UTC

Monitoring - Our engineering team is monitoring the issue with Backups on Managed Databases. We will post an update as soon as the issue is fully resolved.
Jan 18, 07:59 UTC

Investigating - Our engineering team is investigating an issue with Backups on Managed Databases in our SFO2 Region. During this time, you may experience issues in restoring databases. We apologize for the inconvenience and will share an update once we have more information.
Jan 18, 07:29 UTC

Jan 17, 2020

Degraded Network Connectivity in AMS3

Resolved - All systems should now be operating normally in our AMS3 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 17, 06:03 UTC

Monitoring - Our Network team has identified and applied a fix for a subset of users who were experiencing network connectivity issues to their Droplets or managed services in our AMS3 region. We are monitoring closely and will update as soon as the issue is fully resolved.
Jan 17, 05:07 UTC

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

Block Storage Maintenance

Completed - The scheduled maintenance has now been completed. Users who wish to perform an online resize of their Block Storage Volumes and are currently unable to, will first need to power off and then on Droplets with Block Storage attachments, via the control panel or API.

After this action has been completed, users may resize their Block Storage Volumes normally, and will not need to power off and then on Droplets in order to complete resizes.

We appreciate your patience during this maintenance. If you have any questions or questions, please open a ticket with our support team.
Jan 14, 22:20 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 00:00 UTC

Scheduled - During the next 5 business days, our team will be deploying a fix for some users who are unable to perform an online resize of their Block Storage Volumes. During this time, users can still resize their Volumes by taking the following steps:

1) Unmount your filesystem within the Droplet
2) Detach the Volume from your Droplet
3) Resize the Volume
4) Attach the Volume to the Droplet
5) Perform any required post-attachment work (such as resize2fs)

Upon completion of this deployment, users wishing to perform online resizing of their Block Storage Volumes will be prompted to first power cycle (power off and power on through the control panel or API) their Droplets.

If you have any questions or concerns, please open a ticket with our support team.
Jan 7, 23:59 UTC

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

Disruption of DigitalOcean Email Notifications

Completed - The scheduled maintenance has been completed.
Jan 11, 11:57 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 11, 10:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 06:01 UTC

Scheduled - A planned maintenance will be occurring with one of DigitalOcean’s Email Service Providers on Saturday, January 11th from 1 - 7 am EST (0600 - 1200 UTC).

This will delay the sending of certain DigitalOcean emails to our customers until after the maintenance window closes. More details on the specific emails impacted can be found below along with proposed mitigations.

The maintenance should not disrupt any inbound emails to DigitalOcean teams such as our Support Team or your ability to send or receive email via your Droplets.

The following outbound emails will be impacted:

DigitalOcean Monitoring Emails:
Customers needing access during this time are advised to enable a second notification method. Monitor emails will deliver after a delay.

Droplet Creations Without SSH Keys:
Customers needing access during this time are advised to use SSH keys to allow login during the maintenance.

New Login on an Untrusted Device (e.g. a fresh browser):
Customers needing access during this time are advised to enable two-factor authentication or enable Google/GitHub authentication to allow login during the maintenance.

DigitalOcean Team and User Email Updates:
Advise customers defer Team and User Email updates until after outage. These update emails will deliver after a delay.

Droplet Password Reset Emails:
Advise customers defer on Droplet password resets until after outage. Droplet password reset emails will deliver after a delay.

User Password Reset Emails:
Advise customers defer on user password resets until after outage. User password reset emails will deliver after a delay.

New User Signups:
‘Confirm Your Account’ emails will deliver after a delay.

We recognize the disruptive nature of this maintenance and are making every effort to help reduce the impact for our customers.If you need assistance planning for this maintenance, or have any other questions, please reach out by opening up a support ticket.
Jan 9, 14:27 UTC

Jan 10, 2020

No incidents reported.

Jan 9, 2020

No incidents reported.

Jan 8, 2020

Latency Observed with SGP1 Spaces

Resolved - Our Engineering team has resolved the issue with increased error rates and latency with Spaces in the SGP1 region. Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 8, 06:00 UTC

Monitoring - Our Engineering team has implemented a fix to resolve the issue with increased error rates and latency with Spaces in the SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 8, 05:30 UTC

Identified - Our engineering team has identified the cause of the latency with Spaces in the SGP1 region, and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 8, 04:48 UTC

Investigating - Our engineering team is investigating an issue with increased error rates and latency with Spaces in the SGP1 region. We apologize for the inconvenience and will share an update once we have more information.
Jan 8, 04:06 UTC

Block Storage Volume Resizing Temporarily Disabled

Resolved - Our engineering team has implemented a fix which will allow live Block Storage Volume Resizes for most Droplets. Deployment of the fix will take place over the next 5 business days. During this time, some users may experience errors when resizing Block Storage Volumes. Upon completion of this deployment, users still impacted will receive a new error requesting they power cycle (power off and power on) their Droplet(s). We’re marking the issue as resolved and moving to a maintenance update status with additional details.
Jan 8, 00:00 UTC

Identified - We have identified a bug with the potential to impact our Block Storage service. While we investigate the issue and work to remediate, we are putting a temporary pause on Block Storage resizes globally to prevent our users from being impacted. We expect to be able to share an update here by 8pm ET, or sooner if we have more information.
Jan 7, 18:21 UTC

Jan 7, 2020

FRA1 Region Network Maintenance

Completed - The scheduled maintenance has been completed. If you have any questions or concerns, please create a support ticket.
Jan 7, 23:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 21:00 UTC

Scheduled - The Networking team will be making changes to our core networking equipment to improve performance and reliability for our FRA1 location.

Expected Impact:

There may be a few minutes of increased latency as well as small amounts of packet loss while we shift traffic to redundant devices. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please create a support ticket.
Jan 7, 20:49 UTC

Jan 6, 2020

No incidents reported.