Support Portal Service Disruption
Monitoring - The Support Portal and ticket creation are now accessible. Our upstream provider has applied a fix, and we've verified ticket creation and review are working as expected. We'll continue monitoring for the next 2 hours to confirm full stability and will post a final update once the incident is closed. If you're still unable to access the portal, please use our Support Contact form as a backup: https://www.digitalocean.com/company/contact/support
We apologize for the disruption and appreciate your patience.
Sep 16, 2026 - 14:07 UTC
Investigating - Our Support Portal is currently experiencing issues due to a third-party service disruption impacting our systems. During this time, customers may be unable to access the Support Portal or create new support tickets for their concerns. Existing support requests may also experience delayed responses from our Support team.

As a workaround if you're unable to access the Support Portal or need to create a new support ticket, please submit your request via Support Contact form: https://www.digitalocean.com/company/contact/support.

We apologize for the inconvenience and appreciate your patience while we work to resolve the issue. We'll provide another update as soon as we have more information.
Sep 16, 2026 - 09:48 UTC
API Operational
Billing Operational
BYOIP Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Support Center Degraded Performance
Reserved IP Operational
WWW Operational
Agentic Inference Cloud Operational
Agent Runtime Operational
Inference Operational
ADK Operational
Knowledge Bases Operational
Guardrails Operational
Model Services Operational
App Platform Operational
Global Operational
Amsterdam Operational
Atlanta Operational
Bangalore Operational
Frankfurt Operational
Kansas Operational
London Operational
New York Operational
Richmond Operational
San Francisco Operational
Singapore Operational
Sydney Operational
Toronto Operational
Container Registry Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
Droplets Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Event Processing Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Functions Operational
Global Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
GPU Droplets Operational
Global Operational
ATL1 Operational
MKC1 Operational
NYC2 Operational
RIC1 Operational
TOR1 Operational
Managed Databases Operational
Global Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Monitoring Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SGP1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SYD1 Operational
TOR1 Operational
Networking Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Network File Storage Operational
ATL1 Operational
MKC1 Operational
RIC1 Operational
Kubernetes Operational
Global Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC3 Operational
RIC1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Load Balancers Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Spaces Operational
Global Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
MKC1 Operational
NYC3 Operational
RIC1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
LON1 Operational
Spaces CDN Operational
Global Operational
AMS3 Operational
ATL1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC3 Operational
RIC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
VPC Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Volumes Operational
Global Operational
AMS2 Operational
AMS3 Operational
ATL1 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
MKC1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
RIC1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
CSPM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 16, 2026

Unresolved incident: Support Portal Service Disruption.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Power Degradation impacting GPU Performance in ATL1
Resolved - This incident is now resolved. Power redundancy has been fully restored, and we have confirmed that customer impact has been mitigated. We are closing this incident.
Sep 9, 12:25 UTC
Monitoring - The power issue affecting part of our ATL1 datacenter has been fully resolved. Power redundancy has been restored, and any potential customer impact has been mitigated.

We will continue monitoring the environment to ensure continued stability.
Sep 9, 11:32 UTC
Investigating - We are investigating a power issue affecting part of our ATL1 datacenter. Redundant power systems are keeping servers online, and we have not observed any server outages.

However, available power capacity is reduced, which may cause degraded performance for some GPU workloads, particularly during periods of high utilization.

Our datacenter and infrastructure teams are working to restore full power redundancy. We will provide an update as more information becomes available. We apologize for the inconvenience and appreciate your patience.
Sep 9, 10:47 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

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