• All Systems Operational

    If you are experiencing any issues please open a support ticket.

    Open a ticket
  • Regions
  • Global
  • AMS1
  • AMS2
  • AMS3
  • BLR1
  • FRA1
  • LON1
  • NYC1
  • NYC2
  • NYC3
  • SFO1
  • SFO2
  • SGP1
  • TOR1
  • Services
  • API
  • Block Storage
  • Cloud Control Panel
  • Community
  • DNS
  • Droplets
  • Event Processing
  • Networking
Status History
Jul 28 2016
Jul 27 2016
Jul 26 2016
Jul 25 2016
Jul 24 2016
Jul 23 2016
Jul 22 2016 15:19 UTC AMS2 Event Processing

AMS2 Droplet Creation Disabled

We resolved the issue impacting event processing in AMS2, and customers can now create droplets in the region again. If you have any issues still, please reach out to our support team.

History

We’ve temporarily disabled droplet creates in the AMS2 region while our engineers investigate an issue with event processing. No other types of events (snapshots, destroys, etc.) should be impacted, but if you experience any problems, please open a support ticket.

investigating 2016-07-22 15:19:28 UTC

We resolved the issue impacting event processing in AMS2, and customers can now create droplets in the region again. If you have any issues still, please reach out to our support team.

resolved 2016-07-22 15:31:14 UTC
Show Full Details
Jul 21 2016
Jul 20 2016 22:48 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Cloud Control Panel API

Cloud Control Panel API

At this time, all services are be back to normal. If you have any questions, please open up a support ticket and our team will be happy to help.

History

Our engineering team is actively investigating connectivity issues to our cloud platform, support system, and API. We apologize for any inconvenience that this causes for you.

investigating 2016-07-20 22:48:07 UTC

At this time, all services should be returning to normal. We are continuing to monitor the situation for any changes. If you have any questions, please open up a support ticket and our team will be happy to help.

monitoring 2016-07-20 22:55:10 UTC

At this time, all services are be back to normal. If you have any questions, please open up a support ticket and our team will be happy to help.

resolved 2016-07-20 23:11:28 UTC
Show Full Details
Jul 19 2016 06:06 UTC TOR1 Cloud Control Panel

SSH Key and Hostname not applied during droplet creation

We have resolved the issue at this time. If you continue to see issues, please send in a support ticket.

History

We are seeing that droplets created in the TOR1 data center are not applying SSH keys and hostname settings.

investigating 2016-07-19 06:06:09 UTC

We have resolved the issue and are actively monitoring the situation at hand. If you continue to see issues, please send in a support ticket.

monitoring 2016-07-19 06:40:37 UTC

We have resolved the issue at this time. If you continue to see issues, please send in a support ticket.

resolved 2016-07-19 06:51:21 UTC
Show Full Details
Jul 18 2016 18:52 UTC AMS3 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-07-18 18:52:12 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-18 19:08:17 UTC
Show Full Details
Jul 17 2016
Jul 16 2016
Jul 15 2016
Jul 14 2016 01:06 UTC NYC3 Networking

Network Connectivity in NYC3

At this time network adjustments have been made by our networking team and we will continue to monitor until it is fully resolved. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues in the NYC3 region. During this time you may experience latency or packet loss to your droplets. We will provide an update soon.

investigating 2016-07-14 01:06:35 UTC

At this time network adjustments have been made by our networking team and we will continue to monitor until it is fully resolved. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-07-14 01:57:57 UTC
Show Full Details
Jul 13 2016
Jul 12 2016
Jul 11 2016
Jul 10 2016
Jul 09 2016
Jul 08 2016
Jul 07 2016
Jul 06 2016 21:09 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Droplets

Droplet Creation Disabled

Our engineers have re-enabled new Droplet creation. Please open a ticket if you need any assistance with your servers!

History

Our engineering team is temporarily disabling creation of new Droplets. We apologize for any inconvenience that this causes for you.

issue 2016-07-06 21:09:01 UTC

Engineers are monitoring our event handling processes and Droplet creation will be re-enabled shortly.

monitoring 2016-07-06 22:20:34 UTC

Our engineers have re-enabled new Droplet creation. Please open a ticket if you need any assistance with your servers!

resolved 2016-07-06 22:44:22 UTC
Show Full Details
Jul 06 2016 19:54 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-07-06 19:54:30 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-07-06 20:44:20 UTC

Droplet creation is momentarily disabled while our engineers resolve this event processing delay issue, and will be re-enabled shortly! If you're still experiencing delays we ask that you please open a support ticket.

update 2016-07-06 21:25:15 UTC

Droplet creation has been re-enabled and events processing is being monitored. If you experience delays we ask that you please open a support ticket.

monitoring 2016-07-06 22:45:53 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-06 23:45:35 UTC
Show Full Details
Jul 05 2016 07:05 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-07-05 07:05:13 UTC

Our engineering team has isolated the issue causing delays in event processing and they are actively working to resolve it. We're sorry for the issue and will provide an update shortly.

issue 2016-07-05 07:36:47 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-07-05 07:43:23 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-05 08:11:52 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-05 08:12:15 UTC
Show Full Details
Jul 04 2016
Jul 03 2016
Jul 02 2016
Jul 01 2016
Jun 30 2016
Jun 29 2016
Jun 28 2016 15:11 UTC FRA1 Networking

Network Connectivity in FRA1

At this time network connectivity in FRA1 has been fully resolved by our networking team. Should you continue to experience packet please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues in FRA1. During this time you may experience slow, or no connection to your droplets. We will provide an update as soon as we have more information.

investigating 2016-06-28 15:11:14 UTC

Our engineering team is continuing to investigate network connectivity issues in FRA1. You will continue to experience packet loss, or inability to connect to your Droplets. We will provide additional details soon.

investigating 2016-06-28 15:44:50 UTC

At this time network connectivity in FRA1 has been resolved & will be monitored by our networking team, We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

monitoring 2016-06-28 16:08:35 UTC

At this time network connectivity in FRA1 has been fully resolved by our networking team. Should you continue to experience packet please open a support ticket.

resolved 2016-06-28 16:38:02 UTC
Show Full Details
Jun 28 2016 09:39 UTC AMS3 Cloud Control Panel

AMS3 Creates and Resizes Disabled

Our engineering team has re-enabled the ability to create or resize droplets at our AMS3 location. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue, please open a support ticket.

History

Due to capacity issues, we have disabled the ability to create or resize droplets at our AMS3 location

issue 2016-06-28 09:39:24 UTC

Our engineering team has re-enabled the ability to create or resize droplets at our AMS3 location. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue, please open a support ticket.

resolved 2016-06-30 15:57:10 UTC
Show Full Details