History

Our engineering team is aware of and investigating reports of SGP1 network latency. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

Our engineering team are continuing to investigate reports of SGP1 network connectivity issues. We apologize for the inconvenience and thank you for your patience. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

Our engineering team have identified the issue impacting SGP1 which is causing network latency. We are currently monitoring the situation and working towards a resolution. We will provide an update soon. Thank you for your patience.

Our engineering team continue to monitor the latency issue impacting SGP1. Thank you for your patience as we work towards a resolution.

We are still awaiting the restoration of service through one of our regional Internet carriers. Once they have repaired their infrastructure, we will return the affected circuit to normal operation and remove the site from monitoring status. Thank you for your patience.

At this time all SGP1 latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

We have isolated the issue causing networking connectivity issues in LON1. If you're still experiencing networking issues in LON1 we ask that you please open a support ticket.

At this time network connectivity has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our networking team is investigating reports of connectivity issues affecting the SFO1 region. During this time, you may experience latency or packet loss when connecting to droplets in this region. We will provide an update soon.

Network connectivity issues in the SFO1 region have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues that it may have caused for you. If you continue to experience any problems, please open a ticket with our Support team.

History

Our engineering team is actively investigating event processing delays in our SGP region. During this time you may experience slower than normal events such as creating, destroying and power events. We apologize for any inconvenience that this causes for you.

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our network engineering team is currently investigating reports of network connectivity issues in our SGP region. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

We are continuing our investigation into this network event. We do appreciate your patience, and will have another update soon.

Our networking team continues to coordinate with our Internet providers on filtering the malicious traffic to help mitigate future attacks.

At this time network connectivity has been resolved in our SGP region, by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues, please open a support ticket.

History

Start: 2015-02-06 02:00 UTC (2015-02-05 21:00 EST)
End: 2015-02-06 09:00 UTC (2015-02-05 04:00 EST)

During the above window, we will be performing part two of our network upgrades for NYC1. We will be performing peering router upgrades that will significantly improve your experience.

Expected Impact:

During this maintenance, you may experience short periods of latency lasting 2-10 minutes while providers are re-routed and circuits are moved and retested to the new hardware.

All Maintenance work is completed.

History

Start: 2015-02-05 05:00 UTC (2015-02-04 21:00 PST)
End: 2015-02-05 12:00 UTC (2015-02-05 04:00 PST)

During the above window, we will be performing some proactive upgrades of our core routers that will significantly improve your experience.

Expected Impact:

During this maintenance, you may experience short periods of latency lasting 2-10 minutes, or packet loss lasting up to 1 minute while traffic is rerouted and hardware is replaced and tested.

Upgrades are completed.