DigitalOcean Services Status

TOR1 Power Maintenance - Phase 1
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 2024 - 02:00 UTC
Scheduled - Maintenance Dates: July 25th, 26th, and 27th
Maintenance Window: 02:00 - 10:00 (UTC)

During the maintenance window on the above dates, our on-site team will be performing ongoing maintenance on redundant power systems in our TOR1 region. This is phase 1 of a 2-part effort and the maintenance will be performed during the same time window (02:00 - 10:00 UTC) across three days: July 25th, 26th, and 27th.

Expected Impact:

We don’t expect to see any impact to customer resources as the electrical systems are redundant and our team will isolate one unit at a time during the maintenance. In the highly unlikely event that we lose power to both systems simultaneously, affected Droplets and Droplet-based services would experience downtime for a brief period of time. We will endeavor to keep this to a minimum should that situation arise.

If you have any questions or concerns related to this maintenance, please send us a ticket from your cloud support page https://cloudsupport.digitalocean.com/s/createticket.
Jul 25, 2024 02:00 - Jul 28, 2024 02:00 UTC
API Operational
Billing Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Support Center Operational
Reserved IP Operational
WWW Operational
App Platform Operational
Global Operational
Amsterdam Operational
Bangalore Operational
Frankfurt Operational
London Operational
New York Operational
San Francisco Operational
Singapore Operational
Sydney Operational
Toronto Operational
Container Registry Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
Droplets Under Maintenance
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Under Maintenance
Event Processing Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Functions Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Managed Databases Under Maintenance
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Under Maintenance
Monitoring Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SGP1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SYD1 Operational
TOR1 Operational
Networking Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Kubernetes Under Maintenance
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Under Maintenance
Load Balancers Under Maintenance
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Under Maintenance
Spaces Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
BLR1 Operational
Spaces CDN Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
VPC Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Volumes Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
TOR1 Power Maintenance - Phase 2 Jul 31, 2024 02:00 - Aug 3, 2024 02:00 UTC
Maintenance Dates: July 31st, August 1st and 2nd
Maintenance Window: 02:00 - 10:00 (UTC)

During the maintenance window on the above dates, our on-site team will be performing ongoing maintenance on redundant power systems in our TOR1 region. This is phase 2 of a 2-part effort and the maintenance will be performed during the same time window (02:00 - 10:00 UTC) across three days: July 31st, August 1st and 2nd.

Expected Impact:

We don’t expect to see any impact to customer resources as the electrical systems are redundant and our team will isolate one unit at a time during the maintenance. In the highly unlikely event that we lose power to both systems simultaneously, affected Droplets and Droplet-based services would experience downtime for a brief period of time. We will endeavor to keep this to a minimum should that situation arise.

If you have any questions or concerns related to this maintenance, please send us a ticket from your cloud support page https://cloudsupport.digitalocean.com/s/createticket
Posted on Jul 23, 2024 - 02:47 UTC
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Networking in Multiple Regions
Postmortem - Read details
Jul 26, 20:42 UTC
Resolved - As of 04:49 UTC our Engineering team has confirmed full resolution of the issue impacting network connectivity in multiple regions. Users should now be able to process events normally for Droplets and Droplet-based services like Load Balancers, Kubernetes or Database clusters, etc.

If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel.

Thank you for your patience and we apologize for any inconvenience.
Jul 25, 05:48 UTC
Monitoring - Our Engineering teams have applied a fix to all impacted hypervisors. Customers should no longer see networking issues with their Droplets and other Droplet-based resources.

We continue to monitor the situation closely and will post another update once we're confident that the issue is fully resolved.
Jul 25, 04:55 UTC
Identified - Our Engineering teams have identified the cause of the issue with network connectivity in multiple regions and are actively working on a fix.

We apologize for any inconvenience, and we will share more information as soon as it's available.
Jul 25, 02:57 UTC
Update - Multiple Engineering teams are continuing to investigate the cause of the issue impacting networking in multiple regions. At this time, we have identified that the issue impacts FRA1, AMS3, LON1, SGP1, and NYC1. We are actively remediating hypervisors in order to restore connectivity to customer resources, while working on determining root cause and a long-term remediation.

Users who have resources on affected hypervisors (Droplets and Droplet-based services) may continue to experience loss of network connectivity, loss of monitoring graphs, errors when processing events like power off/on, and/or inability to access the recovery console for Droplets.

We will post another update soon.
Jul 25, 01:47 UTC
Investigating - Our Engineering team is currently investigating an issue impacting networking in multiple regions, especially FRA1 and AMS3. Users may experience network connectivity loss to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters, as well as encounter errors when trying to process events like power off/on, etc.

We apologize for the inconvenience and will share an update once we have more information.
Jul 25, 00:33 UTC
Jul 24, 2024
Core Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 20:00 UTC
Scheduled - Start: 2024-07-24 20:00 UTC
End: 2024-07-24 21:00 UTC

During the above window, our Engineering team will be performing maintenance on principal infrastructure in order to improve reliability of the services. Please note that existing infrastructure will continue running without issue. This maintenance impacts create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience increased latency for the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We expect to see two periods of 10 second impact, for a total of 20 seconds within the hour window. If unexpected impact occurs or continues for longer than expected, we will provide updates via our public status page.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Jul 17, 13:30 UTC
Jul 23, 2024
Cloud Control Panel and API
Resolved - From 17:22 UTC to 17:27 UTC, we experienced an issue with requests to the Cloud Control Panel and API

During that timeframe, users may have experienced an increase in 5xx errors for Cloud/API requests. The issue self-resolved quickly and our Engineering team is continuing to investigate root cause to ensure it does not occur again.

Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket for further analysis.
Jul 23, 19:20 UTC
NYC2 Network Maintenance 2024-07-22 22:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 01:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 UTC
Scheduled - Start: 2024-07-22 22:00 UTC
End: 2024-07-23 02:00 UTC

Hello,

During the above window, our networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC2 region.

Expected Impact:

These upgrades are designed and tested to be seamless, and we do not expect any impact on customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be a temporary loss of connectivity for impacted Droplets. Any impact would also extend to Droplet-dependent services in the NYC2 region such as Managed Databases, Load Balancers, App Platform, and Managed Kubernetes. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket/.

Thank you,
DigitalOcean Networking Team
Jul 20, 22:18 UTC
Jul 22, 2024
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
NYC1 Network Maintenance 2024-07-18 22:00 UTC Phase 2
Completed - The scheduled maintenance has been completed.
Jul 19, 01:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 UTC
Scheduled - During the above window, our Networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC1 region. This will be the second of the two maintenance activities performed by our team in the region on consecutive days.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience a temporary loss of private connectivity between VPCs. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket.
Jul 18, 21:10 UTC
Jul 18, 2024
App Deployments in SFO3
Resolved - From 19:33 on to 21:02 UTC on July 18th, App Platform users may have experienced delays when deploying new Apps or when deploying updates to existing Apps in SFO3.

Our engineering team has deployed a fix for this issue. The impact has been resolved and users should no longer see any issues with the impacted services.

If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience, and we apologize for any inconvenience.
Jul 18, 21:34 UTC
Kubernetes 1-Click Marketplace Maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 14:30 UTC
Scheduled - Start Time: July 18 2024 14:30 UTC
End Time: July 18 2024 16:00 UTC

During this time, our Marketplace Engineering team will be performing maintenance on our Managed Kubernetes 1-click application service.

Expected Impact:

During this maintenance, customers will be unable to view existing Kubernetes 1-click installations via the Cloud control panel or install new Kubernetes 1-click applications from the Marketplace onto new or existing clusters.

If you have any questions related to this event, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean
Jul 17, 16:26 UTC
Jul 17, 2024
Degraded Functions Service in TOR1
Resolved - Our Engineering team has confirmed the full resolution of the issue impacting the ability to create and manage Functions through the Cloud Control Panel and API in our TOR1 region. We appreciate your patience throughout the process.

If you continue to see errors please open a ticket with our Support team and we will be glad to assist you further.
Jul 17, 18:49 UTC
Monitoring - The fix was deployed successfully and the impact appears to have subsided. Users should now be able to create and update functions, triggers and related settings via Cloud Control Panel and API.

We are monitoring the situation and will post an update once we can fully confirm resolution.
Jul 17, 17:46 UTC
Identified - Our Engineering team has identified an issue with Functions in our TOR1 region and a fix is currently being deployed.

During this time, users may experience errors while creating or editing Functions, triggers, and related settings via the Cloud Control Panel and API.

We apologize for the disruption and will post an update once the fix has finished rolling out.
Jul 17, 17:24 UTC
NYC1 Network Maintenance
Completed - The scheduled maintenance has been completed.
Jul 17, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:15 UTC
Scheduled - Start: 2024-07-16 22:00 UTC
End: 2024-07-17 02:00 UTC


During the above window, our Networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC1 region. This maintenance will occur in two parts on consecutive days and we will send another maintenance notice for the second phase.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience a temporary loss of private connectivity between VPCs. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket.
Jul 16, 22:14 UTC
Jul 16, 2024
Payments via PayPal
Resolved - Our Engineering team has resolved the issue with processing payments via PayPal on our platform. Services should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jul 16, 11:48 UTC
Update - Our Engineering team has monitored and confirmed that the impact of processing payments via PayPal has subsided. Users should not see any issues with making payments via PayPal on our platform.
We will post an update as soon as the issue is fully resolved.
Jul 16, 11:15 UTC
Monitoring - Our Engineering team continues to monitor the issue with processing payments via PayPal on our platform. The impact is mitigated and users should not see any issues when trying to use PayPal. We will post another update once we confirm the full resolution. We apologize for the inconvenience and will share an update once we have more information.
Jul 16, 11:12 UTC
Identified - Our Engineering team has identified the cause of the issue with processing payments via PayPal on our platform, and has implemented a fix. We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Jul 16, 10:34 UTC
Investigating - Our Engineering team is investigating an issue with payments using PayPal. During this time, users may experience timeouts/failures when trying to use PayPal. We apologize for the inconvenience and will share an update once we have more information.
Jul 16, 10:08 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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