• All Systems Operational

    If you are experiencing any issues please open a support ticket.

    Open a ticket
  • Regions
  • Global
  • AMS1
  • AMS2
  • AMS3
  • FRA1
  • LON1
  • NYC1
  • NYC2
  • NYC3
  • SFO1
  • SGP1
  • Services
  • API
  • Cloud Control Panel
  • Community
  • DNS
  • Droplets
  • Event Processing
  • Networking
Status History
Jun 30 2015
Jun 29 2015
Jun 28 2015
Jun 27 2015
Jun 26 2015 05:55 UTC NYC3 Event Processing

NYC3 Droplet Create Delays

The event processing delay has been resolved. If you continue to experience any issues, please open a ticket for our Support team to investigate.

History

Our engineering team is investigating delayed droplet create events in NYC3. During this time, you may experience events that take longer than normal to complete. We apologize for any inconvenience.

investigating 2015-06-26 05:55:15 UTC

The issue affecting droplet creates and restores has been identified, and currently processing events should now proceed normally. We'll continue monitoring to ensure that there aren't any further issues while the backlog is processed.

monitoring 2015-06-26 06:46:27 UTC

The event processing delay has been resolved. If you continue to experience any issues, please open a ticket for our Support team to investigate.

resolved 2015-06-26 07:11:01 UTC
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Jun 25 2015
Jun 24 2015 14:43 UTC Cloud Control Panel API

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud platform.

investigating 2015-06-24 14:43:13 UTC

Connectivity to our Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2015-06-24 14:52:34 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2015-06-24 15:13:06 UTC
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Jun 23 2015
Jun 22 2015
Jun 21 2015
Jun 20 2015
Jun 19 2015 18:00 UTC SFO1 Event Processing

SFO1 Droplet Create Events Temporarily Disabled

Our engineers have enabled Droplet creates in SFO1. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team have temporarily disabled creates in SFO1. During this time you will not be able to create droplets in SFO1. We apologize for any inconvenience that this causes for you.

investigating 2015-06-19 18:00:53 UTC

Our engineers have enabled Droplet creates in SFO1. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2015-06-19 18:30:25 UTC
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Jun 18 2015
Jun 17 2015
Jun 16 2015
Jun 15 2015
Jun 14 2015
Jun 13 2015
Jun 12 2015 08:02 UTC Event Processing

Cloud Control Panel Email Notifications Delay

Our engineering team has resolved the email notification delay issue. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

History

We're experiencing delays in email notification delivery, which our engineering team is investigating. During this time, emails for account actions like email address confirmations, new droplet passwords, and password resets may be delayed or not arrive. We apologize for the inconvenience and will provide further updates as we have them.

investigating 2015-06-12 08:02:44 UTC

The delay in email notifications is still being investigated at this time. We apologize for the continued inconvenience, and will continue to share updates as we have them.

investigating 2015-06-12 09:03:10 UTC

Our engineering team is continuing to investigate this issue impacting email notification delivery. During this time, emails for account confirmation, net droplet passwords, droplet password resets, etc. may be delayed or not arrive. We sincerely apologize for the interruption, and will share further updates as we have them. If you have any questions, please open a support ticket.

investigating 2015-06-12 11:51:52 UTC

Our engineering team has resolved the email notification delay issue. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

resolved 2015-06-12 15:08:41 UTC
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Jun 11 2015
Jun 10 2015
Jun 09 2015 22:24 UTC AMS2 Event Processing

AMS2 - Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays in our AMS2 region. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2015-06-09 22:24:06 UTC

Our engineering team has identified the issue causing event processing delays in AMS2. At this time, events should be progressing normally in most cases, but some lingering impact is still affecting limited customers. If you have any questions, please open up a support ticket and our team will be happy to help.

update 2015-06-09 23:23:54 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2015-06-09 23:28:53 UTC
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Jun 08 2015
Jun 07 2015
Jun 06 2015
Jun 05 2015
Jun 04 2015
Jun 03 2015 15:39 UTC Cloud Control Panel

Support Ticket System Currently Unavailable

Our Engineering team have resolved the issue impacting the Support Ticket System. There should be no further issues impacting our ability to promptly respond to all tickets and issues. We appreciate your patience as we worked to resolve this.

History

We're currently experiencing an interruption to the Support ticket system. During this time, you will be able to reply to and create tickets, but replies from our Support team will be delayed. Our engineering team are currently investigating. We apologize for the inconvenience and will post another update as soon as we have more information.

investigating 2015-06-03 15:39:06 UTC

Our Engineering team have resolved the issue impacting the Support Ticket System. There should be no further issues impacting our ability to promptly respond to all tickets and issues. We appreciate your patience as we worked to resolve this.

resolved 2015-06-03 15:45:44 UTC
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Jun 02 2015 21:43 UTC Cloud Control Panel

Support Ticket System Unavailable

Our Engineering team is now confident the issue is fully resolved and there should be no further issues impacting our ability to promptly respond to all tickets and issues. Again, we are sorry for the inconvenience and appreciate your patience.

History

We're currently experiencing a service interruption affecting the Support ticket system. During this time, you will be able to reply to and create tickets, but replies from our Support team will be delayed, and our engineering team is currently investigating. We apologize for the inconvenience and will post another update as soon as we have more information.

investigating 2015-06-02 21:43:58 UTC

At this time, our Support team is once again able to respond to tickets and our engineering team is monitoring to ensure no further disruption. We're sorry for any delays in responses through this time, and appreciate your patience.

monitoring 2015-06-02 22:20:14 UTC

Our Engineering team is now confident the issue is fully resolved and there should be no further issues impacting our ability to promptly respond to all tickets and issues. Again, we are sorry for the inconvenience and appreciate your patience.

resolved 2015-06-02 22:44:34 UTC
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Jun 01 2015
May 31 2015