All Systems Operational
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
TOR1 Operational
Services Operational
API Operational
App Platform Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
Container Registry Operational
DNS Operational
Droplets Operational
Event Processing Operational
Floating IP Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Operational
Support Center Operational
Spaces CDN Operational
VPC Operational
WWW Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2022
Resolved - Our engineering team has resolved the issue impacting Cloud Control Panel, Managed Databases, and API as no recent impact of the incident has been reported for an extended period of time. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
May 25, 04:00 UTC
Update - We are still monitoring the situation and will post an update as soon as the issue is fully resolved.
Thank you for your patience.

May 25, 02:56 UTC
Monitoring - Our engineering team has deployed a fix for the issues that impacted Cloud Control Panel, Managed Databases, and API. We are monitoring the situation as the functionality of services recovers, and we will post an update as soon as the issue is fully resolved. Thank you for your patience.
May 24, 19:58 UTC
Investigating - Our engineering team is currently investigating an issue impacting our Cloud Control Panel and API. At this time, some users may experience increased error rates when interacting with various services (Managed Database and Billing) on Cloud Control Panel or when making API requests. This issue may also impact the creation and provisioning of Managed Database clusters.

We apologize for the inconvenience and will share an update once we have more information.

May 24, 17:42 UTC
May 24, 2022
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022
Resolved - Our engineering team has resolved the issue impacting App Platform deploys and everything should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
May 21, 21:35 UTC
Monitoring - Our engineering team has identified an issue impacting App Platform deploys. Between 2022-05-21 15:00 UTC and 2022-05-21 20:42 UTC, some users may have experienced failures with automatic deploys from pushes to GitHub or GitLab repositories.

We have implemented a fix to resolve this issue and are monitoring the situation closely. We will post another update as soon as the issue is fully resolved.

May 21, 21:11 UTC
May 20, 2022

No incidents reported.

May 19, 2022
Completed - The scheduled maintenance has been successfully completed.
May 19, 21:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 20:00 UTC
Scheduled - Start: 2022-05-19 20:00 UTC
End: 2022-05-20 00:00 UTC

During the above window, our Networking team will be making changes to our core networking equipment to improve performance and support future functionality in the AMS2 region. This is the 2nd part of the earlier scheduled maintenance (2022-05-17 20:00 UTC).

Expected Impact:

We do not expect any impact to customer traffic during this maintenance, but there will be a risk of increased latency and packet loss while upgrades are performed. We will endeavor to keep this to a minimum for the duration of the maintenance.

If you have any questions or concerns regarding this maintenance, please send us a ticket from your Cloud support page.

May 19, 19:09 UTC
May 18, 2022

No incidents reported.

May 17, 2022
Completed - The scheduled Network maintenance has been completed in AMS2.
May 17, 21:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 20:00 UTC
Scheduled - Start: 2022-05-17 20:00 UTC
End: 2022-05-18 00:00 UTC

During the above window, our Networking team will be making changes to our core networking equipment to improve performance and support future functionality in the AMS2 region.

Expected Impact:

We do not expect any impact to customer traffic during this maintenance, but there will be a risk of increased latency and packet loss while upgrades are performed. We will endeavor to keep this to a minimum for the duration of the maintenance.

If you have any questions or concerns regarding this maintenance, please send us a ticket from your cloud support page.

May 17, 19:22 UTC
Resolved - Our Engineering team has resolved the issue with networking in our SFO2 and SFO3 regions and all services are now functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
May 17, 20:00 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue impacting networking and connectivity in our SFO2 and SFO3 regions and is monitoring the situation closely. We will post an update when we have additional information or once the issue is fully resolved.
May 17, 19:24 UTC
Investigating - Our Engineering team is investigating an issue with networking in our SFO2 and SFO3 regions. During this time, users may experience increased error rates while interacting with various services (including Droplets, Spaces, Load Balancers, Managed Databases, Kubernetes and App Platform deployments). We apologize for the inconvenience and will share an update once we have more information.
May 17, 19:10 UTC
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Resolved - Our engineering team has confirmed that the issues affecting the Cloud Control Panel, Managed Databases and API have been resolved. All services should now be operating normally. Thank you for your patience throughout this process. If you continue to experience problems, then please open a ticket with our support team.
May 12, 17:51 UTC
Monitoring - Our engineering team has deployed a fix for the issues that impacted Cloud Control Panel, Managed Databases, and API. We are monitoring the situation as the functionality of services recovers, and we will post an update as soon as the issue is fully resolved. Thank you for your patience.
May 12, 16:30 UTC
Investigating - Our engineering team is currently investigating an issue impacting our Cloud Control Panel and API. At this time, users may experience increased error rates when interacting with various services (including Droplets, Load Balancers, VPC, Floating IP) on Cloud Control Panel or when making API requests. This issue may also impact Managed Database provisioning, scaling, and regional migrations as well.

We apologize for the inconvenience and will share an update once we have more information.

May 12, 16:09 UTC
May 11, 2022
Resolved - From 20:20 - 20:30 UTC, we experienced issues with the Cloud Control Panel and API. Users may have seen increased latency and 500 errors when loading the Cloud Control Panel or making requests via the API. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
May 11, 21:40 UTC