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Status History
Mar 26 2017
Mar 25 2017 18:52 UTC Cloud Control Panel

Control Panel - Images Page Connectivity

At this time connectivity to our images page has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to the images page on our cloud platform.

investigating 2017-03-25 18:52:44 UTC

Connectivity to the images page has been restored and we will continue to monitor until it is fully resolved.

monitoring 2017-03-25 20:50:35 UTC

At this time connectivity to our images page has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2017-03-25 21:05:44 UTC
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Mar 24 2017
Mar 23 2017
Mar 22 2017 12:50 UTC BLR1 Cloud Control Panel

Control Panel Connectivity

At this time connectivity to the web console for Droplets in the BLR1 region has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating an inability to access the web console for Droplets in the BLR1 region.

investigating 2017-03-22 12:50:16 UTC

Connectivity to the web console for Droplets in the BLR1 region has been restored and we are monitoring the situation for any further issues.

monitoring 2017-03-22 13:52:20 UTC

At this time connectivity to the web console for Droplets in the BLR1 region has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2017-03-22 14:23:40 UTC
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Mar 21 2017 21:50 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Cloud Control Panel Event Processing

Mail Processing Delay

Our engineers have fully resolved the issue causing delays in email processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating outgoing mail processing delays. During this time you may experience a delay receiving email from our control panel for events such as new Droplet creates and password resets. We apologize for any inconvenience that this causes for you.

investigating 2017-03-21 21:50:38 UTC

At this time mail processing is resumed, and email for events such as new Droplet create and password reset events are being delivered. Please reach out to our support team if we can offer further assistance!

monitoring 2017-03-21 22:10:10 UTC

Our engineers have fully resolved the issue causing delays in email processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2017-03-21 22:26:21 UTC
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Mar 21 2017 15:45 UTC SFO1 Droplets Event Processing

SFO1 - Creates Disabled

Our engineers have fully resolved the issue causing create event failures in our SFO1 region. We apologize for any issues that this may have caused for you. If you're still experiencing create failures, we ask that you please open a support ticket.

History

Our engineering team is actively investigating issues creating droplets in our SFO1 region. During this time, creates in the SFO1 region will be disabled. We apologize for any inconvenience that this causes for you.

investigating 2017-03-21 15:45:16 UTC

We have isolated the issue causing create failures and creates in SFO1 should be proceeding as normal. We will continue to monitor events. If you're still experiencing create failures, we ask that you please open a support ticket.

monitoring 2017-03-21 16:18:27 UTC

Our engineers have fully resolved the issue causing create event failures in our SFO1 region. We apologize for any issues that this may have caused for you. If you're still experiencing create failures, we ask that you please open a support ticket.

resolved 2017-03-21 16:56:19 UTC
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Mar 20 2017
Mar 19 2017
Mar 18 2017
Mar 17 2017
Mar 16 2017 03:28 UTC Cloud Control Panel

Control Panel Connectivity

Connectivity to our Control Panel has been restored. If you continue to experience issues please reach out to our Support team.

History

Our engineering team is actively investigating connectivity issues to our cloud control panel.

monitoring 2017-03-16 03:28:14 UTC

Connectivity to our Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2017-03-16 03:48:04 UTC

Improvements have been made to the connectivity to our control panel. Our engineering team is now monitoring the control panel after these changes.

monitoring 2017-03-16 03:54:39 UTC

Connectivity to our Control Panel has been restored. If you continue to experience issues please reach out to our Support team.

resolved 2017-03-16 04:51:59 UTC
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Mar 15 2017
Mar 14 2017 23:30 UTC LON1 Networking

LON1 Network Maintenance

The network maintenance has been completed successfully.

History

Scheduled network maintenance in the LON1 data center will be commencing at 2017-03-15 00:00 UTC. We expect the impact of this change to be minimal however; you may experience short periods of increased latency lasting 1 to 2 minutes or packet loss lasting up to 1 minute while traffic is rerouted.

maintenance 2017-03-14 23:36:29 UTC

The network maintenance has been completed successfully.

resolved 2017-03-15 01:35:07 UTC
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Mar 13 2017
Mar 12 2017
Mar 11 2017
Mar 10 2017
Mar 09 2017
Mar 08 2017
Mar 07 2017
Mar 06 2017
Mar 05 2017
Mar 04 2017
Mar 03 2017
Mar 02 2017
Mar 01 2017
Feb 28 2017 19:56 UTC Droplets

Do-agent Repo Connectivity

Our engineering team has successfully resolved the disruptions listed above. We are continuing to monitor the situation carefully. If you notice any issues, feel free to reach out and let us know.

History

Our engineering team is actively investigating connectivity issues to our do-agent repositories. This will cause the following disruptions in all regions:

- Ability to create new Load Balancers
- Droplets failing to install or update our do-agent package

We apologize for any inconvenience that this causes for you.

investigating 2017-02-28 19:56:21 UTC

Our engineering team has mitigated the disruptions to the listed services above and are still monitoring the situation very closely. Again, we apologize for any inconvenience that this has caused for you.

monitoring 2017-02-28 21:08:50 UTC

Our engineering team has successfully resolved the disruptions listed above. We are continuing to monitor the situation carefully. If you notice any issues, feel free to reach out and let us know.

resolved 2017-02-28 22:20:51 UTC
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Feb 27 2017
Feb 26 2017
Feb 25 2017
Feb 24 2017 14:31 UTC Droplets

Droplet Graphs

Our engineers have fully resolved the droplet and load balancer graphs issue. We apologize for any issues that this may have caused for you. If you're still experiencing issues at this time please open a support ticket.

History

Our engineering team is actively investigating issues with droplet graphs. During this time you may experience errors viewing droplet graphs or no data may be shown in the graphs. This issue is also affecting the load balancing service health checks and load balancer graphs. We apologize for any inconvenience that this causes for you.

investigating 2017-02-24 14:31:20 UTC

We have isolated the issue causing problems viewing droplet and load balancer graphs. All recent graph data should now be visible. We will continue to monitor events. If you're still experiencing issues we ask that you please open a support ticket.

monitoring 2017-02-24 17:23:48 UTC

Our engineers have fully resolved the droplet and load balancer graphs issue. We apologize for any issues that this may have caused for you. If you're still experiencing issues at this time please open a support ticket.

resolved 2017-02-24 20:30:49 UTC
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