DigitalOcean Status

All Systems Operational

Regions Operational

Global Operational

AMS2 Operational

AMS3 Operational

BLR1 Operational

FRA1 Operational

LON1 Operational

NYC1 Operational

NYC2 Operational

NYC3 Operational

SFO1 Operational

SFO2 Operational

SFO3 Operational

SGP1 Operational

TOR1 Operational

Services Operational

API Operational

Billing Operational

Block Storage Operational

Cloud Control Panel Operational

Cloud Firewall Operational

Community Operational

DNS Operational

Droplets Operational

Event Processing Operational

Kubernetes Operational

Load Balancers Operational

Managed Databases Operational

Monitoring Operational

Networking Operational

Spaces Operational

Support Center Operational

Spaces CDN Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 6, 2020

No incidents reported today.

Jun 5, 2020

No incidents reported.

Jun 4, 2020

NYC1 Maintenance

Completed - The scheduled maintenance has been completed.
Jun 4, 05:17 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 04:01 UTC

Scheduled - Start: 4/Jun/2020 04:00 UTC
End: 4/Jun/2020 06:59 UTC

During the above window, our Engineering team will be performing emergency maintenance in our NYC1 region in order to ensure stability and uptime for services in NYC1.

Expected Impact:

We do not anticipate any user impact during this maintenance, but there is a small chance that a subset of create events in NYC1 could fail or be delayed. If this situation occurs, Droplets, Load Balancers, Managed Kubernetes Clusters, and Managed Database Clusters may be impacted. We will post a further update if we observe this impact during the maintenance window.

If you have any questions or concerns, please reach out to us by opening up a Support ticket on your account.
Jun 4, 00:07 UTC

Jun 3, 2020

No incidents reported.

Jun 2, 2020

No incidents reported.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

SFO1 Maintenance

Completed - The scheduled maintenance has been completed, and there should not be any networking issues at SFO1 region. If you have any questions or concerns, please reach out to us by opening up a Support ticket on your account.
May 29, 07:31 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 07:01 UTC

Scheduled - During the above window, the networking team will be replacing a switch in our SFO1 datacenter.

Expected Impact:

There will be a loss of public connectivity while the defective switch is removed and the replacement is installed/powered up.

If you have any questions or concerns, please reach out to us by replying to this email or opening up a ticket on your account.
May 29, 06:51 UTC

May 28, 2020

Legacy Droplet Graphs Unavailable

Resolved - Between 27/May/2020 19:10 UTC and 28/May/2020 20:40 UTC, users who have not upgraded to our new Metrics Agent for Monitoring were unable to view their Droplet graphs. This has since been resolved. However, we still recommend that users install our newer Metrics Agent. You can find instructions on how to install the Metrics Agent here:

https://www.digitalocean.com/docs/monitoring/how-to/install-agent/

We apologize for any inconvenience caused by this. If you have any questions regarding this, or continue to experience any issues with your graphs, please open a support ticket inquiry so that our support team can assist you.
May 28, 02:00 UTC

May 27, 2020

AMS2 and AMS3 Maintenance

Completed - The scheduled maintenance has been completed, and resource management events have been enabled again.
May 27, 23:08 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 21:30 UTC

Scheduled - During the above window, our Engineering team will be performing maintenance in our AMS2 and AMS3 regions as part of ongoing fleet upgrades.

Expected Impact:

All resource management events in AMS2 and AMS3 will be temporarily disabled during the maintenance. This includes, but is not limited to, events such as Droplet creates, destroys, resizes, and power actions. This will also include Droplet-dependent services, such as Managed Databases and Kubernetes. Other events like Volume attachments and Floating IP attachments will also be unavailable during this time. We will endeavor to re-enable events as quickly as possible.

We do not anticipate an impact to connectivity for existing Droplets, on either public or private networks.

If you have any questions or concerns, please reach out to us by opening up a Support ticket on your account.
May 27, 20:26 UTC

May 26, 2020

AMS2 Network maintenance

Completed - The scheduled maintenance has been completed.
May 26, 22:09 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 21:02 UTC

Scheduled - During the above window, the networking team will be repairing core networking equipment at our AMS2 location.

Expected Impact:

There could be several minutes of packet loss while we shift traffic between redundant devices. There may be additional event processing delays during this period. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please open up a ticket on your account.
May 26, 20:34 UTC

May 25, 2020

No incidents reported.

May 24, 2020

Intermittent Errors with Spaces

Resolved - Our engineering team has resolved the increased error rates and intermittent latency. Access to Spaces objects in SFO2 should be operating normally, and Spaces should continue to display within our Cloud Control Panel. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
May 24, 23:16 UTC

Monitoring - Our Engineering team has taken action to correct the issues with Spaces in our SFO2 region, and we're now monitoring the situation. At this time, users should be able to see and list Spaces in our Cloud Control Panel, and requests to objects should be performing normally.

Given the intermittent nature of this issue, our team is monitoring the actions taken closely. We will post an update once we've confirmed the actions taken are sufficient to resolve the issue.
May 24, 20:00 UTC

Identified - Our Engineering team has investigated and identified an issue with our Spaces service. The issue affects Spaces in our SFO2 region, but at this time, users with any Spaces in SFO2 may experience intermittent issues with seeing or listing all Spaces on their account, including Spaces outside of SFO2.

Users may also experience intermittent issues with elevated latency for requests and increased error rates for objects in SFO2 Spaces. Our team is actively working on a fix, and as soon as we have further information, we will post an update. We appreciate your patience.
May 24, 18:58 UTC

May 23, 2020

Intermittent Networking issue in NYC1

Resolved - Our engineering team has resolved the issue with networking in our NYC1 region. Networking should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
May 23, 11:29 UTC

Monitoring - Our engineering team has implemented a fix to resolve the networking issue in our NYC1 region and is monitoring the situation. We are monitoring the situation, and will post an update as soon as the issue is fully resolved.
May 23, 11:00 UTC

Identified - Our engineering team has identified the cause of the intermittent networking issue in our NYC1 region and is actively working on a fix. We will post an update as soon as additional information is available.
May 23, 10:19 UTC