All Systems Operational
Regions Operational
Global   Operational
AMS2   Operational
AMS3   Operational
BLR1   Operational
FRA1   Operational
LON1   Operational
NYC1   Operational
NYC2   Operational
NYC3   Operational
SFO1   Operational
SFO2   Operational
SGP1   Operational
TOR1   Operational
Services Operational
API   Operational
Block Storage   Operational
Cloud Control Panel   Operational
Cloud Firewall   Operational
Community   Operational
DNS   Operational
Droplets   Operational
Event Processing   Operational
Load Balancers   Operational
Monitoring   Operational
Networking   Operational
Spaces   Operational
Support Center   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 16, 2018
NYC1 Capacity Issues
Resolved - Our engineering team has resolved the issue in our NYC1 region that prevented the creation or resizing of Droplets 16GB and larger, and users should now be able to successfully create or resize Droplets of any size. If you continue to experience any problems, please open a ticket with our support team.
Oct 16, 14:31 UTC
Monitoring - Our engineering team has mitigated the issue in our NYC1 region that prevented the creation or resizing of Droplets 16GB and larger. We are monitoring the situation and will post an update as soon as we confirm that the issue is fully resolved.
Oct 16, 13:41 UTC
Update - Our engineering team is still investigating the issue with capacity in our NYC1 region. We sincerely apologize for any inconvenience this may have caused. We will post an update as soon as more information is available.
Oct 16, 11:06 UTC
Update - Our engineering team continues to investigate the issue with capacity in our NYC1 region that is currently impacting creation or resizing of Droplets ( new or via snapshot) with sizes 16GB or more. We appreciate your patience and will post an update as soon as additional information is available.
Oct 16, 08:58 UTC
Investigating - Our engineering team is investigating issues with capacity in our NYC1 region. During this time you may experience difficulty in creating or resizing Droplets (new or via snapshot) with sizes 16GB or more. We apologize for the inconvenience and will share an update once we have more information.
Oct 16, 07:30 UTC
Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Global Event Processing Delays
Resolved - Our engineering team has resolved the issue with delayed event processing. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 12, 02:58 UTC
Monitoring - Our engineering team has processed the queued events at this time. We will be monitoring the situation and will post an update as soon as the issue is fully resolved.
Oct 12, 00:37 UTC
Update - The previously identified issue related to global event processing, at this time is only impacting create events. You may experience delays with these specifically while we work to completely resolve this issue. We apologize for the inconvenience and will share an update once we have more information.
Oct 12, 00:17 UTC
Update - We are continuing to work on a fix for this issue.
Oct 11, 23:35 UTC
Identified - Our engineering team has identified an issue with event processing in all regions. We have implemented a fix to resolve the issue. while we work to completely resolve this issue. We apologize for the inconvenience and will share an update once we have more information.
Oct 11, 23:34 UTC
Oct 10, 2018

No incidents reported.

Oct 9, 2018
Event Processing Delays
Resolved - Our engineering team has resolved the issue with delayed event processing. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 9, 22:36 UTC
Monitoring - Our engineering team has processed the queued events at this time. We will be monitoring the situation and will post an update as soon as the issue is fully resolved.
Oct 9, 22:02 UTC
Identified - Our engineering team has identified an issue with event processing in all regions. We have implemented a fix to resolve the issue and new events are unaffected. You may experience delays with a subset of events queued within 21:12-21:19 UTC while we work to completely resolve this issue. We apologize for the inconvenience and will share an update once we have more information.
Oct 9, 21:34 UTC
Oct 8, 2018

No incidents reported.

Oct 7, 2018
Promotional Credit Issues
Resolved - Our engineering team has resolved the issue with promotional credits. Applying promotional credits should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 7, 13:39 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with applying promotional credits to your account and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 7, 13:24 UTC
Identified - Our engineering team has identified the cause of the delay when applying promotional credits to your account and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 7, 13:07 UTC
Investigating - Our engineering team is investigating an issue with promotional credits. During this time, you may experience a delay in your account balance being updated when applying promotional credits. We apologize for the inconvenience and will share an update once we have more information.
Oct 7, 12:58 UTC
Oct 6, 2018
Cloud Control Panel Issues
Resolved - Our engineering team has resolved the issue with the Cloud Control Panel. The Volumes page should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 6, 09:51 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with the Cloud Control Panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 6, 09:16 UTC
Identified - Our engineering team has identified the cause of the issue with the Cloud Control Panel and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 6, 08:40 UTC
Update - Our engineering team continues to investigate an issue with Cloud Control Panel region that is currently impacting access to the Volumes page. We appreciate your patience and will post an update as soon as additional information is available.
Oct 6, 07:54 UTC
Investigating - Our engineering team is investigating an issue with Cloud Control Panel. During this time you may experience issues accessing the Volumes page. We apologize for the inconvenience and will share an update once we have more information.
Oct 6, 06:43 UTC
Oct 5, 2018
Droplet Create Issue
Resolved - Our engineering team has resolved the issue with Droplet creations. Droplet creations should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 5, 22:42 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue impacting Droplet creations and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 5, 22:13 UTC
Investigating - Our engineering team is investigating an issue preventing Droplet creates via the Cloud Control Panel and the API. We apologize for the inconvenience and will share an update once we have more information.
Oct 5, 21:54 UTC
Spaces CDN Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 22:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 22:13 UTC
Scheduled - The emergency maintenance for Spaces CDN Emergency Maintenance is now complete. We apologize for any inconvenience.
Oct 5, 22:12 UTC
In progress - We are currently performing emergency maintenance on Spaces CDN, expected to last 90 minutes. During this maintenance, customers will be unable to update CDN configurations, purge, or upload SSL certificates. We apologize for the inconvenience and will share an update once the maintenance is complete.
Oct 5, 19:53 UTC
Scheduled - We are currently performing emergency maintenance on Spaces CDN, expected to last 90 minutes. During this maintenance, customers will be unable to update CDN configurations, purge, or upload SSL certificates. We apologize for the inconvenience and will share an update once the maintenance is complete.
Oct 5, 19:52 UTC
Droplet Event Processing Issues
Resolved - Our engineering team has resolved the issue with delayed event processing. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 5, 16:47 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issues causing delayed event processing, and we are monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 5, 16:14 UTC
Investigating - Our engineering team is investigating an issue with event processing in all the regions. During this time, you may experience delays in creating and destroying events for Droplets. We apologize for the inconvenience and will share an update once we have more information.
Oct 5, 15:33 UTC
[Scheduled] NYC1 Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 5, 04:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 02:15 UTC
Scheduled - During the above window, the networking team will be upgrading core networking equipment to improve performance and reliability for our NYC1 location

Expected Impact:

There may be a few minutes of increased latency as well as small amounts of packet loss while we shift traffic to redundant devices. We will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please reach out to us by replying to this email or opening up a ticket on your account.
Oct 5, 02:00 UTC
Oct 4, 2018
Degraded Spaces Functionality in NYC3
Resolved - Our engineering team has resolved the issue with Spaces in our NYC3 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 4, 17:13 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issues with Spaces functionality in our NYC3 region and we are monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 4, 16:45 UTC
Identified - Our engineering team has identified the cause of the issue with Spaces functionality in our NYC3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 4, 16:08 UTC
Investigating - Our engineering team is investigating an issue with decreased Spaces functionality in our NYC3 region. During this time, you may experience issues when accessing or creating Spaces using the Control Panel. We apologize for the inconvenience and will share an update once we have more information.
Oct 4, 15:31 UTC
Oct 3, 2018
Cloud Control Panel Issues
Resolved - Our engineering team has resolved the issue impacting access to the Cloud Control Panel and confirmed that all users should be able to log in without error. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience this may have caused.
Oct 3, 18:18 UTC
Monitoring - Our engineers have implemented a fix for the issue impacting access to the Cloud Control Panel for some users across all of our regions. We are monitoring the situation and will post an update as soon as we confirm the issue is fully resolved.
Oct 3, 17:44 UTC
Identified - Our engineers have identified an issue impacting access to the Cloud Control Panel for some users across all of our regions. During this time, you may encounter an error page stating that "a timeout occurred" when you attempted to log in. We apologize for this inconvenience and will provide an update as more information becomes available.
Oct 3, 17:12 UTC
Oct 2, 2018
Droplet Event Processing Issues
Resolved - Our engineering team has resolved the issue with delayed event processing. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 2, 18:48 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issues causing delayed event processing, and we are monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 2, 18:14 UTC
Update - Our engineering team is still investigating the issue causing delayed event processing. We appreciate your ongoing patience and we will post an update as soon as additional information becomes available.
Oct 2, 16:51 UTC
Investigating - Our engineering team is investigating an issue with event processing in all the regions. During this time, you may experience delays in creating and destroying events for Droplet. We apologize for the inconvenience and will share an update once we have more information.
Oct 2, 15:47 UTC
Droplet Create Issues
Resolved - Our engineering team has resolved the issues affecting Droplet creations. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 2, 16:48 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Droplet creates, and creates appear to be processing normally. We will post an update as soon as this issue is fully resolved.
Oct 2, 16:03 UTC
Identified - Our engineering team has identified the root of the problem with Droplet creates. We are actively working on a fix. An update will be posted as soon as additional information is available.
Oct 2, 15:40 UTC
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