Spaces Maintenance in SFO2 region
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 15:00 UTC
Scheduled - During the above window, our Storage Engineering team will be performing maintenance in our SFO2 region for our Spaces service, in order to improve performance and reliability.

Expected Impact:

Users may experience an increase in HTTP 503 errors, or periods of these errors, as well as increased latency in response times while working with objects in Spaces in SFO2, throughout the course of the maintenance. We will endeavor to keep these periods to a minimum.

If you have any questions or concerns, please reach out to us by opening up a support ticket on your account.
Regions Under Maintenance
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Under Maintenance
SFO3 Operational
SGP1 Operational
TOR1 Operational
Services Under Maintenance
API Operational
App Platform Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
Container Registry Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Under Maintenance
Support Center Operational
Spaces CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2020

No incidents reported today.

Nov 30, 2020

Unresolved incident: Spaces Maintenance in SFO2 region.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Spaces issue in SGP1 region
Resolved - Our engineering team has resolved the issue impacting Spaces availability in our SGP1 region and all services should now be functioning normally. Thanks again for your patience throughout this process. If you encounter any further problems, then please open a ticket with our support team right away.
Nov 26, 12:22 UTC
Monitoring - Availability of Spaces in our SGP1 region has recovered, and we are monitoring the situation closely at this time. Thank you for your patience and understanding throughout this process.
Nov 26, 11:44 UTC
Investigating - Our engineering team is currently investigating an issue impacting the availability of Spaces in our SGP1 region. During this period, users may experience errors or timeouts when attempting to access or create Spaces in SGP1. We apologize for any inconvenience, and we'll share more information as soon as it's available.
Nov 26, 10:27 UTC
Issues with Private Networking in AMS2
Resolved - Our engineering team has resolved the Private network Connectivity issue in our AMS2 region and all services should now be operating normally. We apologize for any inconvenience, and we appreciate your patience throughout this process. If you should notice any further problems, then please reach out to support immediately.
Nov 26, 07:58 UTC
Monitoring - Our Engineering team has been able to apply a fix. At this time, the impact from the issue has ended and are monitoring the situation closely. We will post another update once we're confident that the issue is fully resolved.
Nov 26, 07:43 UTC
Identified - Our engineers have identified an issue impacting Private network connectivity in AMS2 region, and are actively working on a fix. Once we have more information we will share another update.
Nov 26, 07:26 UTC
Investigating - Our engineering team is investigating an issue with private networking in AMS2 region. During this time, you may experience connectivity issues. We apologize for the inconvenience and will share an update once we have more information.
Nov 26, 05:39 UTC
Nov 25, 2020

No incidents reported.

Nov 24, 2020
Cloud Control Panel Login
Resolved - Our Engineering team has resolved the issue impacting the Cloud Control Panel, and users should now be able to login to cloud.digitalocean.com normally. We apologize for the inconvenience, and thank you for your patience during this process. If you encounter any further problems, then please create a ticket with our support team right away.
Nov 24, 20:04 UTC
Monitoring - Our Engineering team has identified the issue and has implemented a fix to resolve the issue with login attempts. We are currently monitoring the situation and we will post an update as soon as the issue is fully resolved.
Nov 24, 19:29 UTC
Investigating - Our Engineering team is investigating issues with login attempts to our Cloud Control Panel (cloud.digitalocean.com) via email/password. During this time, users may experience failures when logging in with their email and password. Users utilizing Google Oauth/Github do not appear to be impacted. We apologize for the inconvenience and will share an update once we have more information.
Nov 24, 19:04 UTC
Issue with App Platform Custom Domains
Resolved - Our engineering team has resolved the issue impacting App Platform custom apex domains, and all services should now be functioning normally. Thank you for your patience throughout this process. If you encounter any further problems, then please open a ticket with our support team right away.
Nov 24, 19:59 UTC
Monitoring - Our engineering team has implemented a fix for the issue impacting App Platform custom apex domains and is monitoring the situation closely. We will post an update once the issue is fully resolved.
Nov 24, 19:32 UTC
Identified - Our engineering team have identified the cause of issues impacting the availability of App Platform custom apex domains, and are actively working on a permanent fix. Our engineers have mitigated the impact for existing App Platform apex domains, but creation of new custom apex domains is currently halted. Thank you for your patience throughout this process, and we'll share more information as soon as it becomes available.
Nov 24, 17:29 UTC
Investigating - Our engineering team is currently investigating an issue impacting the availability of App Platform custom apex domains (ex. example.com, but not www.example.com). During this period, users may experience errors when trying to use or resolve App Platform custom apex domains. We apologize for any inconvenience, and we'll share more information once it's available.
Nov 24, 17:02 UTC
Issues with Space Creation in NYC3
Resolved - Our engineering team has resolved the issue with Space creation in the NYC3 region. All Spaces systems should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 24, 01:26 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Space creation in the NYC3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 24, 01:13 UTC
Identified - Our engineering team is investigating an issue with Space creation in the NYC3 region. During this time, you may experience issues creating new Spaces buckets. We apologize for the inconvenience and will share an update once we have more information.
Nov 24, 00:39 UTC
Nov 23, 2020
Networking/Storage in NYC3
Completed - The scheduled maintenance has been completed.
Nov 23, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 21:00 UTC
Scheduled - During the above window, our Network and Storage Engineering teams will be performing maintenance on multiple storage products in our NYC3 region in order to improve performance and reliability.

The maintenance will occur during the hour noted above, but expected impact will last for approximately three to five minutes within the hour window.

Expected Impact:

For users utilizing the Spaces service in NYC3, there will be a dip in availability while working with objects. Clients will be directed to retry after the maintenance automatically using a standard HTTP mechanism (503 SlowDown, Retry-After).

For users utilizing the App Platform service, builds in NYC may fail during this period, and static sites in NYC may experience intermittent errors.

For users utilizing the Container Registry service, failures may be experienced in the NYC region during the maintenance, and manual retries may be required.

For all of the above, we will endeavour to keep these periods to a minimum.

If you have any questions or concerns, please reach out to us by opening up a support ticket on your account.
Nov 23, 19:37 UTC
SGP1 Spaces Availability Outage
Resolved - Between 19:00 and 19:15 UTC, our engineering team observed elevated latency for requests and increased error rates when working with Spaces in our SGP1 region, due to a software bug that occurred. Our team was able to take quick action to recover availability and resolve the issue, and Spaces in our SGP1 region are now functioning normally. Thank you for your patience, and we apologize for any inconvenience caused. If you are still experiencing issues or have additional questions please open a Support ticket right away.
Nov 23, 19:00 UTC
Nov 22, 2020
Issue with resolving DO's managed DNS in AppPlatform
Resolved - Our Engineering team has resolved the issue with resolving managed DNS for AppPlatform. All services should now be operating normally. If you continue to experience issues, please open a ticket with our support team. We apologize for any inconvenience.
Nov 22, 18:11 UTC
Monitoring - Our Engineering team has identified the issue and implemented a fix to resolve the issue with resolving managed DNS for AppPlatform. The team is currently monitoring the situation and we will post an update as soon as the issue is fully resolved.
Nov 22, 17:27 UTC
Investigating - Our Engineering team is investigating an issue with AppPlatform. During this time, you may experience issues in resolving to the Apps when using DigitalOcean's managed DNS. We apologize for the inconvenience and will share an update once we have more information.
Nov 22, 12:39 UTC
Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Issues with adding/updating trusted sources on Database clusters
Resolved - Our Engineering team has resolved the issue with Managed Database clusters. Adding and editing trusted sources should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 19, 15:26 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with adding/updating trusted sources on Managed Database clusters and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Nov 19, 14:54 UTC
Identified - Our Engineering team has identified the cause of the issue with Database clusters and is actively working on a fix. We will post an update as soon as additional information is available.
Nov 19, 12:48 UTC
Investigating - Our Engineering team is investigating an issue with Database clusters. During this time, you may experience issues with editing/updating trusted sources on the Database clusters. We apologize for the inconvenience and will share an update once we have more information.
Nov 19, 09:53 UTC
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

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