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Degraded Performance
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Nov 12, 2025

No incidents reported today.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Network Connectivity in BLR1
Resolved - Our Engineering team has confirmed the full resolution of the networking connectivity issue affecting the BLR1 region. Users should experience expected performance when accessing Droplets and other services.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Nov 9, 07:11 UTC
Monitoring - Our Engineering team is still observing intermittent issues impacting network connectivity in the BLR1 region. Between 17:28 and 17:37 UTC, the team observed a major connectivity loss to this region and took immediate steps to reroute traffic via a different upstream provider to alleviate the impact.

The issue BLR1 is experiencing at the moment stems from a broader Internet issue. Network accessibility in the region has improved as of now, and users should already experience better performance when accessing Droplets and other services. We are closely monitoring the situation to ensure stability.

We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.
Nov 8, 18:07 UTC
Nov 8, 2025
Network connectivity in BLR1
Resolved - From 13:50 to 14:15 UTC, our Engineering team observed an issue with an upstream provider impacting network connectivity in the BLR1 region.

During this time, users may have experienced increase in latency or packet loss when accessing Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters in BLR1 region.

The impact has now subsided and as of 14:15 UTC, users should already experience better performance when accessing Droplets and other services.

We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.
Nov 8, 15:15 UTC
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Gradient AI Platform Agent Creation.
Resolved - This incident has been resolved.
Oct 29, 23:59 UTC
Update - We are continuing to work on a fix for this issue.
Oct 29, 21:12 UTC
Update - Our Engineering team has identified the cause of the issue with the deployment of Gradient AI Platform Agents in VPCs and is actively working on a fix.

We will post an update as soon as the fix has rolled out or there is additional information to share.
Oct 29, 21:11 UTC
Identified - Our Engineering team has identified the cause of the issue with the deployment of Gradient AI Platform Agents in VPCs and is actively working on a fix.

We will post an update as soon as the fix has rolled out or there is additional information to share.
Oct 29, 21:09 UTC
Investigating - As of 18:50 UTC, our Engineering team is investigating reports of agent creation issues impacting customers using a VPC on the GradientAI platform. At this point, affected users may experience errors where the agent creation process is stuck on "Waiting for Deployment." We apologize for the inconvenience and will share an update once we have more information.
Oct 29, 20:26 UTC
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