DigitalOcean Services Status

All Systems Operational
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Kubernetes Operational
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SYD1 Operational
TOR1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 12, 2024

No incidents reported today.

Oct 11, 2024
Spaces and Container Registry in SYD1 region
Resolved - From 23:00 UTC on October 10th until 13:28 UTC on October 11th, users may have encountered intermittent errors when accessing Spaces endpoints or using the Container Registry in the SYD1 region. Our Engineering team has successfully resolved the issue affecting the functionality of Spaces and the Container Registry.

All services have been fully restored and are now functioning normally. If you continue to experience any problems, please open a ticket with our support team. We apologize for any inconvenience caused.
Oct 11, 15:50 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Spaces and the Container Registry in the SYD1 region and is monitoring the situation closely. All services have been restored and are functioning as expected. We will post an update as soon as the issue is fully resolved.
Oct 11, 14:10 UTC
Investigating - Our Engineering team is currently investigating an issue with Spaces and the Container Registry in the SYD1 region. During this time, users may experience intermittent errors when accessing Spaces endpoints or interacting with the Container Registry. We apologize for the inconvenience and will provide an update as soon as we have more information.
Oct 11, 13:18 UTC
AMS3 Power Maintenance 2024-10-10 19:00 UTC
Completed - The scheduled maintenance has been completed.
Oct 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:00 UTC
Scheduled - Start: 2024-10-10 19:00 UTC
End: 2024-10-11 05:00 UTC

Hello,

During the above window, our Engineering team will be performing maintenance on redundant upstream electrical systems in order to improve reliability in our AMS3 region.

Expected Impact:

Power systems are redundant and we don’t expect to see any downtime, however, in the very unlikely situation that we lose power to both supplies, users may experience disruption with the following services or for a brief period:
Networking
Backups
Snapshots
Droplet create & restore operations

We will endeavor to keep any downtime to a minimum for the duration of the change.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean
Oct 8, 15:27 UTC
Oct 10, 2024
Oct 9, 2024

No incidents reported.

Oct 8, 2024
SGP1 Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 21:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 16:00 UTC
Scheduled - Start: 2024-10-08 16:00 UTC
End: 2024-10-08 21:00 UTC

During the above window, our Engineering team will be performing maintenance in our SGP1 region as part of network upgrades.

Expected Impact:

These upgrades are designed and tested to be seamless, and we expect minimal impact on customer traffic during the maintenance. There could be a brief disruption in inbound and outbound connectivity, lasting approximately 60 seconds, for the affected Droplets and Droplet-based services in the region. We will make every effort to minimize any such impact

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Oct 6, 17:25 UTC
Core Infrastructure Maintenance in NYC3
Completed - The scheduled maintenance has been completed.
Oct 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:00 UTC
Scheduled - Start: 2024-10-08 20:00 UTC
End: 2024-10-08 21:00 UTC

During the above window, our Engineering team will be performing maintenance on principal infrastructure in order to improve reliability of the services. Please note that existing infrastructure will continue running without issue. This maintenance may impact create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience increased latency for the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, we will endeavor to keep any impact to minimum and may revert if required.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Oct 6, 17:19 UTC
Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Creating or Regenerating Spaces Access Key
Resolved - Our Engineering team has confirmed the resolution of the issue impacting Spaces Access Keys.

From 15:21 UTC to 17:52 UTC, users were experiencing errors when creating or regenerating Spaces Access Keys in the Cloud Control Panel.

We apologize for the inconvenience. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.
Oct 3, 19:05 UTC
Monitoring - Our Engineering team has identified the cause of the issue with Spaces Access Keys and has implemented a fix. Users should now be able to create or regenerate Spaces Access Keys without any issues.

We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Oct 3, 18:08 UTC
Investigating - Our Engineering team is investigating an issue with creating or regenerating Spaces Access Keys in the Cloud Control Panel. During this time, users may experience errors when attempting to create or regenerate Spaces Access Keys in the Cloud Control Panel. We apologize for the inconvenience and will share an update once we have more information.
Oct 3, 17:52 UTC
Rescheduled: BLR1 Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 14:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 12:30 UTC
Scheduled - Start: 2024-10-03 12:30 UTC
End: 2024-10-03 15:30 UTC

During the above window, our Networking team will be making changes to core networking infrastructure to improve performance and scalability in the BLR1 region. This is a rescheduled maintenance event previously scheduled for 2024-09-24.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact on customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be a temporary loss of connectivity for impacted Droplets. Any impact would also extend to Droplet-dependent services in the BLR1 region such as Managed Databases, Load Balancers, App Platform, and Managed Kubernetes. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket/.
Oct 1, 03:57 UTC
Oct 2, 2024

No incidents reported.

Oct 1, 2024
SFO3 Network maintenance
Completed - The scheduled maintenance has been completed.
Oct 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 UTC
Scheduled - The Network maintenance in SFO3 region which was previously scheduled to start on 2024-09-25 at 08:00 UTC has been rescheduled to the following window:

Start: 2024-10-01 08:00 UTC
End: 2024-10-01 12:00 UTC

During the above window, our Networking team will be performing maintenance on core switches in our SFO3 datacenter as part of network upgrades.

Expected Impact:

These upgrades are designed and tested to be seamless, and we do not expect any impact to customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be temporary loss of connectivity for impacted Droplets. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean
Sep 28, 08:19 UTC
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024
Networking in NYC region
Resolved - From 07:45 to 08:55 UTC, users may have experienced networking connectivity issues in our NYC region.

Our Engineering team has confirmed the full resolution of the issue. Users should be able to access all resources as normal.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 28, 11:09 UTC
Monitoring - Our Engineering team made changes to remediate the networking issue due to our upstream provider. Users should not be seeing any issues with networking in NYC region.

We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Sep 28, 10:25 UTC
Identified - Our Engineering team has identified the cause of the issue impacting networking connectivity in NYC to be with our upstream provider. Our team is actively working on remediation steps. We will post an update as soon as we have more information.
Sep 28, 08:43 UTC
Investigating - As of 09:45 UTC, our Engineering team is currently investigating an issue impacting networking in NYC region. Users may experience network connectivity loss to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters.

We apologize for the inconvenience and will share an update once we have more information.
Sep 28, 08:29 UTC
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