• Droplet Graphs

    Our engineering team is actively investigating issues with droplet graphs. During this time you may experience errors viewing droplet graphs or no data may be shown in the graphs. This issue is also affecting the load balancing service health checks and load balancer graphs. We apologize for any inconvenience that this causes for you.

    History

    Our engineering team is actively investigating issues with droplet graphs. During this time you may experience errors viewing droplet graphs or no data may be shown in the graphs. This issue is also affecting the load balancing service health checks and load balancer graphs. We apologize for any inconvenience that this causes for you.

    investigating 2017-02-24 14:31:20 UTC
    Full Details
  • SGP1 - Increased latency and packet loss

    We are still actively monitoring issues with multiple subsea cable faults affecting major providers in the SGP1 region. We are continuing to work with our providers currently to try and minimize the impact of this issue. Users will still experience abnormal/high packet loss and latency during this time.

    History

    Users in the SGP1 region may be experiencing high packet loss and latency as the result of multiple subsea cable faults in the region affecting all major providers. We are working with our providers currently to try and minimize the impact of this issue.

    monitoring 2017-02-15 19:28:48 UTC

    We are still actively monitoring issues with multiple subsea cable faults affecting major providers in the SGP1 region. We are continuing to work with our providers currently to try and minimize the impact of this issue. Users will still experience abnormal/high packet loss and latency during this time.

    update 2017-02-16 20:55:05 UTC
    Full Details
  • Regions
  • Global
  • AMS1
  • AMS2
  • AMS3
  • BLR1
  • FRA1
  • LON1
  • NYC1
  • NYC2
  • NYC3
  • SFO1
  • SFO2
  • SGP1
  • TOR1
  • Services
  • API
  • Block Storage
  • Cloud Control Panel
  • Community
  • DNS
  • Droplets
  • Event Processing
  • Networking
Status History
Dec 30 2016
Dec 29 2016 12:58 UTC NYC2 NYC1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-12-29 12:58:06 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-12-29 14:56:40 UTC
Show Full Details
Dec 28 2016
Dec 27 2016
Dec 26 2016
Dec 25 2016
Dec 24 2016
Dec 23 2016
Dec 22 2016
Dec 21 2016
Dec 20 2016
Dec 19 2016
Dec 18 2016
Dec 17 2016
Dec 16 2016
Dec 15 2016 00:22 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Cloud Control Panel

Droplet creation and resizing

At this time our Control Panel's functionality has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating error messages when accessing the Droplet create and Droplet resize screens through the cloud control panel.

investigating 2016-12-15 00:22:05 UTC

At this time our Control Panel's functionality has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-12-15 01:34:54 UTC
Show Full Details
Dec 14 2016
Dec 13 2016 18:09 UTC BLR1 Networking

BLR1 - Increased latency and packet loss

At this time most ISP issues in the BLR region have been resolved, and connectivity should return to normal. If you continue to have issues, please open a support ticket and we'd be happy to provide further assistance.

History

Recent severe weather events in India, specifically Cyclone Vardah, has resulted in damage to domestic and sub-sea fiber optic cables in the Chennai region which is a major network interconnection point for India. As a result all major carriers are running on reduced capacity to Europe, North America and Asia resulting in increased latency and periods of packet loss to these destinations. We are working with our providers to try and optimize routing as much as possible.

monitoring 2016-12-13 18:09:51 UTC

At this time most ISP issues in the BLR region have been resolved, and connectivity should return to normal. If you continue to have issues, please open a support ticket and we'd be happy to provide further assistance.

resolved 2016-12-20 23:51:46 UTC
Show Full Details
Dec 12 2016
Dec 11 2016
Dec 10 2016
Dec 09 2016
Dec 08 2016
Dec 07 2016 19:11 UTC NYC3 TOR1 Event Processing

Event Processing Delays in TOR1 and NYC3

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

We're investigating reports of event processing delays in the TOR1 and NYC3 regions. During this time, you may see stalled or slower than normal Droplet creates and destroys, power actions, or other events in those regions.

investigating 2016-12-07 19:11:07 UTC

We have isolated the issue causing event processing delays in TOR1 and NYC3. Events should now be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-12-07 23:09:02 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-12-08 00:14:39 UTC
Show Full Details
Dec 06 2016
Dec 05 2016
Dec 04 2016
Dec 03 2016
Dec 02 2016
Dec 01 2016 19:54 UTC Event Processing

Event Processing Interruption

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing issues. During this time, new events, like Droplet creation and other actions, are temporarily disabled. We apologize for any inconvenience that this causes for you.

investigating 2016-12-01 19:54:34 UTC

Our engineers are continuing to work on the issue affecting event processing. At this time, Droplet creation, power actions, and snapshots are still disabled, but other actions (password resets, rebuilds, destroys, and so on) have been re-enabled.

update 2016-12-01 20:56:39 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-12-01 23:47:15 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-12-02 00:30:28 UTC
Show Full Details
Dec 01 2016 10:51 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Cloud Control Panel

Ticket Response Delay

Our engineering team has resolved the ticket platform issue at this time. We apologize for the delay in ticket responses and any inconvenience this has caused for you.

History

We are currently experiencing issues with our ticket platform. During this time, ticket response time may take longer than expected. We apologize for the delay and any inconveniences this may cause.

issue 2016-12-01 10:51:13 UTC

We have isolated the issue with our ticket platform and we are working towards a resolution. During this time, ticket response time may take longer than expected. We apologize for the delay and any inconveniences this may cause. Thank you for your patience.

update 2016-12-01 11:51:37 UTC

Our engineering team has resolved the ticket platform issue at this time. We apologize for the delay in ticket responses and any inconvenience this has caused for you.

resolved 2016-12-01 12:55:51 UTC
Show Full Details
Nov 30 2016
Nov 29 2016
Nov 28 2016 20:55 UTC Cloud Control Panel

Control Panel - Droplet Creation and Resize Errors

At this time we are no longer seeing error pages in the control panel when creating or resizing Droplets, the issue is resolved. If you continue to experience any issues please open a support ticket.

History

We're investigating reports of errors with the create Droplet and resize Droplet pages in the control panel. During this time, you may see a "Looks like something went wrong" error message on those pages. We apologize for any inconvenience that this causes and will share an update as soon as we have one.

investigating 2016-11-28 20:55:19 UTC

Our engineers have fixed the issue causing error pages in the control panel when creating or resizing Droplets. We'll continue to monitor the situation for any further problems. If you do see an issue still, please open a ticket for our Support team.

monitoring 2016-11-28 21:17:41 UTC

At this time we are no longer seeing error pages in the control panel when creating or resizing Droplets, the issue is resolved. If you continue to experience any issues please open a support ticket.

resolved 2016-11-28 21:58:05 UTC
Show Full Details
Nov 27 2016
Nov 26 2016
Nov 25 2016
Nov 24 2016
Nov 23 2016 23:20 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Cloud Control Panel

Control Panel - Billing and Profile Pages

At this time our Control Panel's Billing and Profile functionality has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating issues involving billing and profile settings on the Cloud control panel. We apologize for the troubles.

investigating 2016-11-23 23:20:45 UTC

At this time our Control Panel's Billing and Profile functionality has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-11-24 01:55:40 UTC
Show Full Details
Nov 22 2016 06:28 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 DNS

DNS Issues

At this time, the DNS issue has been resolved by our engineering team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of DNS issues with the DigitalOcean nameservers. During this time you may experience intermittent issues with your DNS if you are using the DigitalOcean nameservers. We will provide an update soon.

investigating 2016-11-22 06:28:35 UTC

Our engineering team has identified the cause of DNS issues with the DigitalOcean nameservers and they are working to correct it. During this time you may experience intermittent issues with your DNS if you are using the DigitalOcean nameservers. We will provide an update soon.

issue 2016-11-22 07:04:53 UTC

Our engineering team has implemented a temporary fix for the DNS issues while we work to resolve the root cause. We appreciate your patience during this time.

update 2016-11-22 08:56:59 UTC

At this time, the DNS issue has been resolved by our engineering team. We appreciate your patience as we worked through this and apologize for any issues this may have caused for you. If you continue to experience any issues please open a support ticket.

resolved 2016-11-22 09:21:31 UTC
Show Full Details
Nov 21 2016
Nov 20 2016
Nov 19 2016
Nov 18 2016
Nov 17 2016 17:36 UTC FRA1 Droplets Event Processing Block Storage

FRA1 - Block Storage Volumes Unavailability

At this time, our engineers have completely resolved the issue with block storage volumes in FRA1. If you're still experiencing issues with your droplets and volumes, we ask that you please open a support ticket.

History

At approximately 12:10:24 (EST), we started receiving reports of general unavailability/timeouts to block storage volumes in the FRA1 region. Our engineering team is actively investigating at this time and we apologize for any inconvenience that this causes for you.

investigating 2016-11-17 17:36:34 UTC

This issue affects droplets with attached block storage volumes from powering on/off and power cycling. Running droplets will hard lock up trying to access the storage volume.

issue 2016-11-17 17:43:35 UTC

At this time, our engineers have resolved the issue with block storage volumes in FRA1. We are still monitoring very closely. If you're still experiencing issues with your droplets, we ask that you please open a support ticket.

monitoring 2016-11-17 18:02:14 UTC

At this time, our engineers have completely resolved the issue with block storage volumes in FRA1. If you're still experiencing issues with your droplets and volumes, we ask that you please open a support ticket.

resolved 2016-11-17 18:34:46 UTC
Show Full Details
Nov 16 2016
Nov 15 2016
Nov 14 2016
Nov 13 2016
Nov 12 2016
Nov 11 2016
Nov 10 2016
Nov 09 2016
Nov 08 2016
Nov 07 2016
Nov 06 2016
Nov 05 2016
Nov 04 2016
Nov 03 2016 17:03 UTC Event Processing

Event Processing Failures

Our engineers have fully resolved the issue causing event processing failures. We apologize for any issues that this may have caused for you. If you're still experiencing failures at this time, please open a support ticket.

History

We have isolated an issue causing event processing failures and events should be proceeding as normal. We will continue to monitor the issue and ask that you retry events that may have recently failed.

monitoring 2016-11-03 17:03:00 UTC

Our engineers have fully resolved the issue causing event processing failures. We apologize for any issues that this may have caused for you. If you're still experiencing failures at this time, please open a support ticket.

resolved 2016-11-03 17:42:34 UTC
Show Full Details
Nov 03 2016 03:01 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Droplets

Issue Creating Snapshots

Our engineering team has resolved the Snapshot issues. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

History

Our engineering team is actively investigating an issue regarding creating new Snapshots. We apologize for any inconvenience that this causes for you and hope to have this resolved soon!

issue 2016-11-03 03:01:08 UTC

Our engineering team has resolved the Snapshot issues. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

resolved 2016-11-03 06:02:58 UTC
Show Full Details
Nov 02 2016
Nov 01 2016
Oct 31 2016
Oct 30 2016
Oct 29 2016
Oct 28 2016 22:38 UTC Cloud Control Panel

Email Notifications from Cloud Panel

We have isolated the issue with email from our cloud control panel, and they should be proceeding as normal. If you're still experiencing issues we ask that you please open a support ticket.

History

We are currently seeing reports of issues receiving emails from our cloud control panel. Our engineers are investigating this issue.

investigating 2016-10-28 22:38:51 UTC

We have isolated the issue with email from our cloud control panel, and they should be proceeding as normal. If you're still experiencing issues we ask that you please open a support ticket.

resolved 2016-10-28 23:30:17 UTC
Show Full Details
Oct 27 2016 09:57 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

monitoring 2016-10-27 09:57:29 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-10-27 11:04:44 UTC
Show Full Details
Oct 26 2016
Oct 25 2016
Oct 24 2016
Oct 23 2016
Oct 22 2016
Oct 21 2016
Oct 20 2016
Oct 19 2016
Oct 18 2016
Oct 17 2016
Oct 16 2016
Oct 15 2016
Oct 14 2016 22:05 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Droplets Cloud Control Panel

Control Panel - Droplet Graphs

Our engineers have resolved the issue affecting Droplet graph visibility. Thank you for your patience during this time.

History

Our engineering team is actively investigating issues relating to the visibility of Droplet graphs in our cloud control panel.

investigating 2016-10-14 22:05:56 UTC

Thank you for your patience. Our engineers have identified the issue relating to Droplet graph visibility in the cloud control panel. Please open a support ticket if you need any assistance!

monitoring 2016-10-14 22:20:27 UTC

Our engineers have resolved the issue affecting Droplet graph visibility. Thank you for your patience during this time.

resolved 2016-10-14 22:34:19 UTC
Show Full Details
Oct 14 2016 20:47 UTC Cloud Control Panel

Ticket System

Our engineers have resolved the issue affecting the ability to create support tickets. Thank you for your patience during this time.

History

Our engineering team is actively investigating ticket system issues on our control panel.

investigating 2016-10-14 20:47:00 UTC

Thank you for your patience, our engineers have identified the issue preventing the creation of support tickets. We apologize for any inconvenience that this has caused for you. If you're encountering any issues please open a support ticket.

monitoring 2016-10-14 21:01:43 UTC

Our engineers have resolved the issue affecting the ability to create support tickets. Thank you for your patience during this time.

resolved 2016-10-14 21:20:48 UTC
Show Full Details
Oct 13 2016 17:11 UTC Cloud Control Panel

Control Panel Event Errors

Our engineers have resolved the issue with initiating events in our Control Panel. We again apologize for any issues that this may have caused for you. If you're still experiencing issues with events at this time, please open a support ticket.

History

Our engineering team is actively investigating issues with initiating events in our Control Panel. During this time, you may experience an error message instead. We apologize for any inconvenience that this causes for you.

investigating 2016-10-13 17:11:52 UTC

Our engineers have identified and fixed the issue with initiating events in our Control Panel. They are continuing to monitoring the issue. We again apologize for any issues that this may have caused for you.

monitoring 2016-10-13 17:30:01 UTC

Our engineers have resolved the issue with initiating events in our Control Panel. We again apologize for any issues that this may have caused for you. If you're still experiencing issues with events at this time, please open a support ticket.

resolved 2016-10-13 17:59:58 UTC
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Oct 12 2016
Oct 11 2016
Oct 10 2016
Oct 09 2016
Oct 08 2016
Oct 07 2016
Oct 06 2016 15:45 UTC Cloud Control Panel Community API

Control Panel, API, & Community Connectivity

At this time connectivity to our Control Panel, API, and Community sites has been fully restored. If you continue to experience any issues, please open a support ticket. Thank you again for your patience.

History

Our engineering team is actively investigating connectivity issues to our Control Panel and API. We will be sure to update you as soon as we have more information.

investigating 2016-10-06 15:45:50 UTC

Our engineering team is still actively investigating connectivity issues to our Control Panel and API. This has also affected our support interface and our support sharks will be unable to reply until further notice. We will be sure to update you as soon as we have more information.

update 2016-10-06 16:27:35 UTC

This has also affected connectivity to our community site as well. Our engineering team is still actively investigating these connectivity issues and we will be sure to update you as soon as possible. Thank you for your patience.

update 2016-10-06 16:33:20 UTC

Connectivity to our Control Panel, API, and Community sites, along with our support interface, have been restored by our engineering teams. We will continue to monitor until it is fully resolved. Thank you for your patience.

monitoring 2016-10-06 17:11:38 UTC

At this time connectivity to our Control Panel, API, and Community sites has been fully restored. If you continue to experience any issues, please open a support ticket. Thank you again for your patience.

resolved 2016-10-06 18:13:56 UTC
Show Full Details
Oct 05 2016
Oct 04 2016
Oct 03 2016
Oct 02 2016 06:11 UTC Cloud Control Panel

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud platform.

monitoring 2016-10-02 06:11:25 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-10-02 07:16:01 UTC
Show Full Details
Oct 01 2016 04:58 UTC Cloud Control Panel

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud platform.

investigating 2016-10-01 04:58:31 UTC

Connectivity to our Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-10-01 05:32:29 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-10-01 05:44:27 UTC
Show Full Details
Sep 30 2016
Sep 29 2016 06:40 UTC NYC1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating issues with events processing in the NYC1 region. During this time you will not be able to execute any events such as creates, destroys, snapshots, power events, etc. We apologize for any inconvenience that this causes for you.

investigating 2016-09-29 06:40:02 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-09-29 06:52:49 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-09-29 07:01:49 UTC
Show Full Details
Sep 28 2016 18:55 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue in events processing. We apologize for any issues that this may have caused for you. If you're still experiencing issues, we ask that you please open a support ticket.

History

Our engineering team is actively investigating issues with events processing in all regions. During this time you will not be able to execute any events such as creates, destroys, snapshots, power events, etc. We apologize for any inconvenience that this causes for you.

investigating 2016-09-28 18:55:28 UTC

We have isolated the issue related to event processing and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing issues, we ask that you please open a support ticket.

monitoring 2016-09-28 19:02:37 UTC

Our engineers have fully resolved the issue in events processing. We apologize for any issues that this may have caused for you. If you're still experiencing issues, we ask that you please open a support ticket.

resolved 2016-09-28 19:35:05 UTC
Show Full Details
Sep 27 2016
Sep 26 2016
Sep 25 2016
Sep 24 2016
Sep 23 2016 21:55 UTC Cloud Control Panel API

Control Panel Connectivity

At this time connectivity to our Website and Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our website and cloud platform.

investigating 2016-09-23 21:55:33 UTC

Connectivity to our Website and Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-09-23 22:03:04 UTC

At this time connectivity to our Website and Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-09-23 22:12:06 UTC
Show Full Details
Sep 22 2016
Sep 21 2016
Sep 20 2016
Sep 19 2016
Sep 18 2016 23:42 UTC NYC1 Networking

Network Latency

At this time all latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is aware of and investigating reports of network latency. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2016-09-18 23:42:23 UTC

At this time all latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-09-19 00:15:27 UTC
Show Full Details
Sep 17 2016
Sep 16 2016 20:24 UTC Cloud Control Panel Event Processing

Event Processing Delay and Cloud Panel Access Issues

Our engineers have fully resolved the issue causing delays in event processing and access to the Cloud Control Panel. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. Access to the control panel may also be affected. We apologize for any inconvenience that this causes for you.

investigating 2016-09-16 20:24:54 UTC

Our engineers have fully resolved the issue causing delays in event processing and access to the Cloud Control Panel. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-09-16 20:38:22 UTC
Show Full Details
Sep 16 2016 14:58 UTC TOR1 Droplets

Event Processing Delay

Our engineers have fully resolved the issue causing the failure of Droplet creation in Toronto 1. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating why Droplets are not able to be created in Toronto 1. We apologize for any inconvenience that this causes for you.

investigating 2016-09-16 14:58:51 UTC

We have isolated the issue causing the failure of Droplet creation in Toronto 1. We will continue to monitor events. If you're still experiencing issues with creating a Droplet we ask that you please open a support ticket.

monitoring 2016-09-16 15:19:51 UTC

Our engineers have fully resolved the issue causing the failure of Droplet creation in Toronto 1. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-09-16 16:32:03 UTC
Show Full Details
Sep 16 2016 08:27 UTC NYC3 Droplets

Creation Errors -NYC3

We have isolated the issue causing problems with droplet creation and creation should be proceeding as normal at this time. We will continue to monitor for any issues. If you're still experiencing delays or problems, we ask that you please open a support ticket.

History

Our engineering team is actively investigating possible issues with droplet creation in our NYC3 datacenter. During this time you may experience slower than normal droplet creation. We apologize for any inconvenience that this causes for you.

investigating 2016-09-16 08:27:49 UTC

We have isolated the issue causing problems with droplet creation and creation should be proceeding as normal at this time. We will continue to monitor for any issues. If you're still experiencing delays or problems, we ask that you please open a support ticket.

monitoring 2016-09-16 09:39:52 UTC

resolved 2016-09-16 09:52:08 UTC
Show Full Details
Sep 15 2016 05:40 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Errors creating backups and snapshots

We are currently investigating reports of an issue preventing snapshots or backups events from being processed properly. A fix is currently being applied. Once fully implemented we will monitor these events to confirm resolution.

History

We are currently investigating reports of an issue preventing snapshots or backups events from being processed properly. A fix is currently being applied. Once fully implemented we will monitor these events to confirm resolution.

resolved 2016-09-15 05:40:59 UTC
Show Full Details
Sep 14 2016 20:59 UTC TOR1 Droplets

Droplet Event Processing -- Toronto

Our engineering team has resolved the issues encountered in the Toronto data center impacting Metadata services. Please reach out with our support team if any issues are encountered!

History

Our engineering team is actively investigating issues in the Toronto data center, which may impact Droplet creation or Metadata services.

investigating 2016-09-14 20:59:16 UTC

Our engineering team has resolved the issues encountered in the Toronto data center impacting Metadata services. Please reach out with our support team if any issues are encountered!

resolved 2016-09-14 21:33:26 UTC
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Sep 13 2016
Sep 12 2016
Sep 11 2016
Sep 10 2016
Sep 09 2016
Sep 08 2016
Sep 07 2016 10:36 UTC NYC2 NYC1 FRA1 SFO2 Cloud Control Panel

Droplet Creation With Volumes Unavailable

We have rectified the issue at this time. If you see any further issues, please notify our support team.

History

At approximately 06:31:52 (EDT) Wednesday we started receiving reports of droplet creation with volumes being unavailable. We are currently investigating and we will provide updates as they become available.

investigating 2016-09-07 10:36:23 UTC

Thank you for your patience while we investigate this issue with droplet creation involving volumes. Our engineers are working to identify the cause of this issue and we will provide you with updates as we have them.

investigating 2016-09-07 11:27:36 UTC

We have rectified the issue at this time. If you see any further issues, please notify our support team.

monitoring 2016-09-07 11:38:17 UTC

resolved 2016-09-07 11:48:54 UTC
Show Full Details
Sep 06 2016
Sep 05 2016
Sep 04 2016 17:37 UTC LON1 Networking

Network Latency and Packet Loss

Network connectivity issues have been resolved by our networking team. We appreciate your patience while we worked through this, and apologize for any problems it may have caused for you. If you continue to experience any issues, please open a support ticket.

History

Our network team is investigating connectivity issues to our LON1 region. During this time, you may experience latency or packet loss to Droplets located there. We'll share additional updates as we have them.

investigating 2016-09-04 17:37:07 UTC

We've restored connectivity in the LON1 region, and are monitoring closely for any recurrences. If you still experience any problems accessing your Droplets, please open a ticket for our support team.

monitoring 2016-09-04 18:36:50 UTC

Network connectivity issues have been resolved by our networking team. We appreciate your patience while we worked through this, and apologize for any problems it may have caused for you. If you continue to experience any issues, please open a support ticket.

resolved 2016-09-04 19:22:12 UTC
Show Full Details
Sep 03 2016 10:18 UTC LON1 Droplets

Network Latency and Packet Loss - monitoring

At this time all latency issues for LON1 have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our network team is investigating connectivity issues to our LON1 region. During this time, you may experience latency or packet loss to Droplets located there. We'll share additional updates as we have them.

investigating 2016-09-03 10:18:27 UTC

monitoring 2016-09-03 10:33:33 UTC

At this time all latency issues for LON1 have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-09-03 11:00:20 UTC
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Sep 02 2016 15:14 UTC AMS2 NYC1 Networking

Network Latency and Packet Loss

Network connectivity issues have been resolved by our networking team. We appreciate your patience while we worked through this, and apologize for any problems it may have caused for you. If you continue to experience any issues, please open a support ticket.

History

Our network team is investigating connectivity issues to our NYC1 region. During this time, you may experience latency or packet loss to Droplets located there. We'll share additional updates as we have them.

investigating 2016-09-02 15:14:36 UTC

We're investigating connectivity issues in the AMS2 region, which may impact latency and packet loss to Droplets in the region. We'll continue to provide updates as available.

investigating 2016-09-02 15:37:28 UTC

We've restored connectivity in the NYC1 and AMS2 regions, and are monitoring closely for any recurrences. If you still experience any problems accessing your Droplets, please open a ticket for our support team.

monitoring 2016-09-02 16:15:11 UTC

Network connectivity issues have been resolved by our networking team. We appreciate your patience while we worked through this, and apologize for any problems it may have caused for you. If you continue to experience any issues, please open a support ticket.

resolved 2016-09-02 16:37:46 UTC
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Sep 01 2016 02:34 UTC NYC1 Networking

Network Latency

At this time all latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is aware of and investigating reports of network latency in our NYC1 datacenter. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2016-09-01 02:34:43 UTC

At this time all latency has been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-09-01 03:26:26 UTC
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Aug 31 2016
Aug 30 2016 21:17 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating issues with event processing. During this time you may experience issues with events such as creates, destroys, and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-08-30 21:17:04 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-08-30 22:11:04 UTC
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Aug 29 2016
Aug 28 2016
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Aug 26 2016
Aug 25 2016 00:46 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team has isolated an issue causing delays in event processing and they are actively working to resolve it. We're sorry for the issue and will provide an update shortly.

issue 2016-08-25 00:46:55 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-08-25 01:26:02 UTC
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Aug 24 2016
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Aug 19 2016 15:00 UTC Cloud Control Panel

Droplet Creation Page

The control panel will now load the Droplet creation page. If you continue to experience any issues please open a support ticket.

History

Droplet creation via the Control Panel is currently unavailable. The API is not affected. Our engineers are currently investigating this issue and will get this resolved as soon as possible.

issue 2016-08-19 15:00:48 UTC

Our engineers have fixed this issue by rolling back to a previous version. Our engineers are monitoring the creation page and finding the root cause.

monitoring 2016-08-19 15:06:18 UTC

The control panel will now load the Droplet creation page. If you continue to experience any issues please open a support ticket.

resolved 2016-08-19 15:24:31 UTC
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Aug 18 2016 17:50 UTC TOR1 Event Processing

TOR1 - Events Disabled

Event processing has been fully resolved in TOR1. If you encounter any further issues with events, please open a support ticket.

History

We’ve temporarily disabled all events in the TOR1 region while our engineers investigate an issue with events processing. No types of events (snapshots, destroys, power, etc.) will be processed until we can resolve the issue. Thank you for your patience. Please open a support ticket if you have further questions.

investigating 2016-08-18 17:50:33 UTC

We’ve re-enabled all events in the TOR1 region at this time. Our engineers are still closely monitoring the issue to make sure it's resolved. If you encounter any further issues with events, please open a support ticket.

monitoring 2016-08-18 18:08:41 UTC

Event processing has been fully resolved in TOR1. If you encounter any further issues with events, please open a support ticket.

resolved 2016-08-18 19:32:57 UTC
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Aug 17 2016
Aug 16 2016
Aug 15 2016 02:48 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-08-15 02:48:51 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-08-15 04:13:26 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-08-15 04:19:30 UTC
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Aug 14 2016
Aug 13 2016 00:47 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-08-13 00:47:01 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-08-13 01:04:46 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-08-13 02:35:15 UTC
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Aug 12 2016
Aug 11 2016
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Jul 22 2016 15:19 UTC AMS2 Event Processing

AMS2 Droplet Creation Disabled

We resolved the issue impacting event processing in AMS2, and customers can now create droplets in the region again. If you have any issues still, please reach out to our support team.

History

We’ve temporarily disabled droplet creates in the AMS2 region while our engineers investigate an issue with event processing. No other types of events (snapshots, destroys, etc.) should be impacted, but if you experience any problems, please open a support ticket.

investigating 2016-07-22 15:19:28 UTC

We resolved the issue impacting event processing in AMS2, and customers can now create droplets in the region again. If you have any issues still, please reach out to our support team.

resolved 2016-07-22 15:31:14 UTC
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Jul 21 2016
Jul 20 2016 22:48 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 SFO2 Cloud Control Panel API

Cloud Control Panel API

At this time, all services are be back to normal. If you have any questions, please open up a support ticket and our team will be happy to help.

History

Our engineering team is actively investigating connectivity issues to our cloud platform, support system, and API. We apologize for any inconvenience that this causes for you.

investigating 2016-07-20 22:48:07 UTC

At this time, all services should be returning to normal. We are continuing to monitor the situation for any changes. If you have any questions, please open up a support ticket and our team will be happy to help.

monitoring 2016-07-20 22:55:10 UTC

At this time, all services are be back to normal. If you have any questions, please open up a support ticket and our team will be happy to help.

resolved 2016-07-20 23:11:28 UTC
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Jul 19 2016 06:06 UTC TOR1 Cloud Control Panel

SSH Key and Hostname not applied during droplet creation

We have resolved the issue at this time. If you continue to see issues, please send in a support ticket.

History

We are seeing that droplets created in the TOR1 data center are not applying SSH keys and hostname settings.

investigating 2016-07-19 06:06:09 UTC

We have resolved the issue and are actively monitoring the situation at hand. If you continue to see issues, please send in a support ticket.

monitoring 2016-07-19 06:40:37 UTC

We have resolved the issue at this time. If you continue to see issues, please send in a support ticket.

resolved 2016-07-19 06:51:21 UTC
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Jul 18 2016 18:52 UTC AMS3 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-07-18 18:52:12 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-18 19:08:17 UTC
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Jul 17 2016
Jul 16 2016
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Jul 14 2016 01:06 UTC NYC3 Networking

Network Connectivity in NYC3

At this time network adjustments have been made by our networking team and we will continue to monitor until it is fully resolved. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues in the NYC3 region. During this time you may experience latency or packet loss to your droplets. We will provide an update soon.

investigating 2016-07-14 01:06:35 UTC

At this time network adjustments have been made by our networking team and we will continue to monitor until it is fully resolved. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-07-14 01:57:57 UTC
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Jul 13 2016
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Jul 07 2016
Jul 06 2016 21:09 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Droplets

Droplet Creation Disabled

Our engineers have re-enabled new Droplet creation. Please open a ticket if you need any assistance with your servers!

History

Our engineering team is temporarily disabling creation of new Droplets. We apologize for any inconvenience that this causes for you.

issue 2016-07-06 21:09:01 UTC

Engineers are monitoring our event handling processes and Droplet creation will be re-enabled shortly.

monitoring 2016-07-06 22:20:34 UTC

Our engineers have re-enabled new Droplet creation. Please open a ticket if you need any assistance with your servers!

resolved 2016-07-06 22:44:22 UTC
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Jul 06 2016 19:54 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-07-06 19:54:30 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-07-06 20:44:20 UTC

Droplet creation is momentarily disabled while our engineers resolve this event processing delay issue, and will be re-enabled shortly! If you're still experiencing delays we ask that you please open a support ticket.

update 2016-07-06 21:25:15 UTC

Droplet creation has been re-enabled and events processing is being monitored. If you experience delays we ask that you please open a support ticket.

monitoring 2016-07-06 22:45:53 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-06 23:45:35 UTC
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Jul 05 2016 07:05 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-07-05 07:05:13 UTC

Our engineering team has isolated the issue causing delays in event processing and they are actively working to resolve it. We're sorry for the issue and will provide an update shortly.

issue 2016-07-05 07:36:47 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-07-05 07:43:23 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-05 08:11:52 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-07-05 08:12:15 UTC
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Jul 04 2016
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Jun 28 2016 15:11 UTC FRA1 Networking

Network Connectivity in FRA1

At this time network connectivity in FRA1 has been fully resolved by our networking team. Should you continue to experience packet please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues in FRA1. During this time you may experience slow, or no connection to your droplets. We will provide an update as soon as we have more information.

investigating 2016-06-28 15:11:14 UTC

Our engineering team is continuing to investigate network connectivity issues in FRA1. You will continue to experience packet loss, or inability to connect to your Droplets. We will provide additional details soon.

investigating 2016-06-28 15:44:50 UTC

At this time network connectivity in FRA1 has been resolved & will be monitored by our networking team, We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

monitoring 2016-06-28 16:08:35 UTC

At this time network connectivity in FRA1 has been fully resolved by our networking team. Should you continue to experience packet please open a support ticket.

resolved 2016-06-28 16:38:02 UTC
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Jun 28 2016 09:39 UTC AMS3 Cloud Control Panel

AMS3 Creates and Resizes Disabled

Our engineering team has re-enabled the ability to create or resize droplets at our AMS3 location. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue, please open a support ticket.

History

Due to capacity issues, we have disabled the ability to create or resize droplets at our AMS3 location

issue 2016-06-28 09:39:24 UTC

Our engineering team has re-enabled the ability to create or resize droplets at our AMS3 location. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue, please open a support ticket.

resolved 2016-06-30 15:57:10 UTC
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Jun 27 2016
Jun 26 2016
Jun 25 2016
Jun 24 2016
Jun 23 2016 17:56 UTC Cloud Control Panel

Control Panel Errors

Control Panel functionality is fully restored at this time. Please open a ticket for our Support team if you still see any problems loading pages.

History

We're investigating reports of the Cloud Control Panel displaying Sammy error pages. During this time, you may experience errors loading the Billing page or signing up, and delayed response times to Support tickets, but droplet events should continue to process normally.

investigating 2016-06-23 17:56:59 UTC

Our engineers have fixed the issue causing those error pages and will continue to monitor until it's resolved. If you still experience any problems, please open a support ticket, which we're responding to again.

monitoring 2016-06-23 18:07:16 UTC

Control Panel functionality is fully restored at this time. Please open a ticket for our Support team if you still see any problems loading pages.

resolved 2016-06-23 18:34:56 UTC
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Jun 22 2016 04:42 UTC Cloud Control Panel

Control Panel Issues

At this time, ticket creation in our Control Panel has been fully restored. If you continue to experience any issues please reach out to us through our contact page.

History

We are currently investigating reported errors when trying to submit tickets through the cloud panel.

investigating 2016-06-22 04:42:24 UTC

We've identified an issue with the ticket submission functionality of the cloud panel and are currently working on resolving this.

update 2016-06-22 05:50:32 UTC

At this time, ticket creation in our Control Panel has been fully restored. If you continue to experience any issues please reach out to us through our contact page.

monitoring 2016-06-22 06:24:24 UTC

At this time, ticket creation in our Control Panel has been fully restored. If you continue to experience any issues please reach out to us through our contact page.

resolved 2016-06-22 06:44:09 UTC
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Jun 21 2016
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Jun 06 2016 00:05 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 BLR1 Droplets

Network Connectivity and Droplet Creation Events

At this time network connectivity issues have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Network connectivity issues may be experienced in all regions. Droplet create events are temporarily disabled while our engineering team works on a fix.

investigating 2016-06-06 00:05:11 UTC

Our engineering team has re-enabled creation of new Droplets. We apologize for any inconvenience that this has caused for you. If you're still encountering an issue please open a support ticket.

monitoring 2016-06-06 00:25:15 UTC

At this time network connectivity issues have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-06-06 02:31:03 UTC
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Jun 05 2016 19:44 UTC FRA1 Networking

FRA1 - Network Connectivity

At this time network connectivity issues in the FRA1 region have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues in the FRA1 region. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2016-06-05 19:44:08 UTC

We are continuing to investigate and work towards resolving the root cause of connectivity issues in FRA1. We appreciate your patience during this time.

update 2016-06-05 20:50:26 UTC

Our engineering team is continuing to monitor connectivity issues in FRA1 until it is fully resolved. Thank you for your patience.

update 2016-06-06 00:27:31 UTC

At this time network connectivity issues in the FRA1 region have been resolved by our networking team. We appreciate your patience as we worked through this and apologize for any issues this may have cause for you. If you continue to experience any issues please open a support ticket.

resolved 2016-06-06 02:30:12 UTC
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Jun 04 2016
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May 24 2016 19:14 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 Cloud Control Panel API

Control Panel and API Connectivity

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our Control Panel and API. We will be sure to update you as soon as we have more information.

investigating 2016-05-24 19:14:09 UTC

At this time connectivity to our Control Panel and API has been restored and we will continue to monitor until this issue is fully resolved.

monitoring 2016-05-24 19:25:06 UTC

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-05-24 19:41:55 UTC
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May 23 2016
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May 18 2016 03:38 UTC SFO1 NYC1 TOR1 Cloud Control Panel

Network Maintenance at NYC1, TOR1 and SFO1

The network maintenance has been completed. Please do not hesitate to contact support if you have any additional questions or concerns.

Thank you,
DigitalOcean Network Team.

History

DigitalOcean will be conducting proactive network maintenance during the following windows:

NYC1 - 18th May 2016 04:00 - 05:00 UTC
TOR1 - 18th May 2016 05:00 - 06:00 UTC
SFO1 - 18th May 2016 07:00 - 08:00 UTC

During the above windows certain actions such as Droplet creation, deletion, re-sizing etc. may be momentarily disrupted at the respective data center. There will be no impact for production and private network connectivity, and all Droplets will continue to have full Internet access as per normal. Please do not hesitate to contact support if you have any additional questions or concerns.

Thank you,
DigitalOcean Network Team

maintenance 2016-05-18 03:38:10 UTC

The network maintenance has been completed. Please do not hesitate to contact support if you have any additional questions or concerns.

Thank you,
DigitalOcean Network Team.

resolved 2016-05-18 08:02:24 UTC
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May 17 2016 00:03 UTC Cloud Control Panel

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating issues with our cloud control panel.

investigating 2016-05-17 00:03:15 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-05-17 00:13:54 UTC
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May 16 2016 21:46 UTC AMS2 LON1 AMS3 FRA1 Cloud Control Panel

Network Maintenance at AMS2, AMS3, FRA1 and LON1

The network maintenance has been completed. Please do not hesitate to contact support if you have any additional questions or concerns.

Thank you,
DigitalOcean Network Team.

History

DigitalOcean will be conducting proactive network maintenance during the following windows:

AMS2 - 16th May 2016 22:00 UTC
AMS3 - 16th May 2016 23:00 UTC
FRA1 - 17th May 2016 00:00 UTC
LON1 - 17th May 2016 01:00 UTC

During the above windows certain actions such as Droplet creation, deletion, re-sizing etc. may be momentarily disrupted at the respective data center. There will be no impact for production and private network connectivity, and all Droplets will continue to have full Internet access as per normal. Please do not hesitate to contact support if you have any additional questions or concerns.

Thank you,
DigitalOcean Network Team

maintenance 2016-05-16 21:46:51 UTC

The network maintenance has been completed. Please do not hesitate to contact support if you have any additional questions or concerns.

Thank you,
DigitalOcean Network Team.

resolved 2016-05-17 02:36:12 UTC
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May 15 2016
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May 11 2016 17:24 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 Cloud Control Panel API

Control Panel Connectivity

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our Control Panel and API. We will be sure to update you as soon as we have more information.

investigating 2016-05-11 17:24:57 UTC

At this time connectivity to our Control Panel and API has been restored and we will continue to monitor until this issue is fully resolved.

monitoring 2016-05-11 17:33:29 UTC

At this time connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-05-11 17:41:36 UTC
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May 10 2016
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May 04 2016 06:02 UTC NYC3 Event Processing

NYC3 event processing delay

At this time we have resolved the issue with event processing delays. It did involve stopping any delayed droplet creations, snapshot creations, or backup creations. That being the case, you will want to reattempt any snapshots or droplet creations. If you see any further issues, please do reach out to our support team.

History

Events being run in the NYC3, such as power ons, power offs, creates, and etc. are delaying.

investigating 2016-05-04 06:02:42 UTC

The event processing delays issue has been identified and we are pushing the fix at this time.

monitoring 2016-05-04 06:52:26 UTC

At this time we have resolved the issue with event processing delays. It did involve stopping any delayed droplet creations, snapshot creations, or backup creations. That being the case, you will want to reattempt any snapshots or droplet creations. If you see any further issues, please do reach out to our support team.

resolved 2016-05-04 07:58:12 UTC
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May 03 2016 10:53 UTC Cloud Control Panel Community API

Website Connectivity

At this time connectivity to DigitalOcean.com has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to DigitalOcean.com.

investigating 2016-05-03 10:53:05 UTC

Connectivity to DigitalOcean.com has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-05-03 11:59:23 UTC

At this time connectivity to DigitalOcean.com has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-05-03 12:13:23 UTC
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May 02 2016
May 01 2016
Apr 30 2016
Apr 29 2016 06:31 UTC SGP1 Networking

SGP Connectivity Issues

Connectivity in the SGP1 region is now restored, and we will continue to monitor closely for any further issues. If you still experience any problems, please reach out to our Support team.

History

We are currently seeing Singapore Connectivity issues. We are looking into this at this time.

investigating 2016-04-29 06:31:17 UTC

We have located the issue and we are actively working with our connectivity providers towards a solution.

update 2016-04-29 06:57:06 UTC

We are continuing to work with our connectivity providers to resolve this issue.

update 2016-04-29 07:41:02 UTC

We have regained connectivity to some of our transit providers, and are continuing to troubleshoot the remaining issues.

update 2016-04-29 09:33:53 UTC

monitoring 2016-04-29 10:30:38 UTC

Connectivity in the SGP1 region is now restored, and we will continue to monitor closely for any further issues. If you still experience any problems, please reach out to our Support team.

resolved 2016-04-29 11:01:26 UTC
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Apr 28 2016
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Apr 09 2016 01:17 UTC Cloud Control Panel

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud control panel.

investigating 2016-04-09 01:17:10 UTC

Connectivity to our Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-04-09 01:41:51 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-04-09 03:19:43 UTC
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Apr 08 2016
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Apr 06 2016
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Mar 24 2016 14:41 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 DNS

DNS Connectivity

At this time the issue with our DNS servers should be resolved. If you are still seeing issues, please reach out to our Support Sharks for assistance.

History

Our engineering team is investigating reports of connectivity issues to our DNS servers. During this time you may experience issues resolving domains hosted on our DNS. We will provide an update soon.

investigating 2016-03-24 14:41:56 UTC

Our engineering team is working to resolve connectivity issues to our DNS servers. During this time you may experience issues resolving domains hosted on our DNS. We will provide an update as soon as we have more information.

issue 2016-03-24 15:43:10 UTC

Our engineering team is actively working to resolve connectivity issues to our DNS servers. During this time you may experience issues resolving domains hosted on our DNS. We will provide an update as soon as we have more information.

issue 2016-03-24 16:13:22 UTC

Our engineering team has identified the issue, and are working to resolve connectivity issues to our DNS servers. During this time you may continue to experience issues resolving domains hosted on our DNS. We will provide an update as soon as we have more information.

update 2016-03-24 16:44:40 UTC

Our engineering team is still actively working to resolve connectivity issues to our DNS servers. During this time you may continue to experience issues resolving domains hosted on our DNS. We will provide an update as soon as we have more information.

update 2016-03-24 17:16:27 UTC

At this time our engineering team is working to mitigate an influx of traffic to our DNS servers. During this time you may continue to experience issues resolving domains hosted on our DNS. We will provide an update as soon as we have more information.

update 2016-03-24 17:45:51 UTC

Our engineering team is still working on mitigating the influx of traffic to our DNS servers. During this time you may continue to experience issues resolving domains hosted on our DNS. We will provide an update as soon as we have more information.

update 2016-03-24 18:14:40 UTC

Our engineering team was able to mitigate the influx of traffic to our DNS servers, and queries should begin to resolve as normal. We will continue to monitor for any changes.

monitoring 2016-03-24 18:38:45 UTC

At this time the issue with our DNS servers should be resolved, and queries should begin to resolve as normal. We will continue to monitor for any changes.

monitoring 2016-03-24 19:15:58 UTC

At this time the issue with our DNS servers should be resolved. If you are still seeing issues, please reach out to our Support Sharks for assistance.

resolved 2016-03-24 19:44:04 UTC
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Mar 24 2016 03:25 UTC Cloud Control Panel

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you are still seeing issues, please reach out to our Support Team for assistance.

History

Our engineering team is actively investigating connectivity issues to our cloud platform.

investigating 2016-03-24 03:25:37 UTC

Connectivity to our Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-03-24 03:38:41 UTC

At this time connectivity to our Control Panel has been fully restored. If you are still seeing issues, please reach out to our Support Team for assistance.

resolved 2016-03-24 13:12:56 UTC
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Mar 23 2016 19:05 UTC Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-03-23 19:05:15 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-03-23 19:10:14 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-03-23 19:47:06 UTC
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Mar 22 2016
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Mar 17 2016 14:10 UTC Networking

Droplet DNS Connectivity

The issue with DNS lookups should be resolved. If you continue to experience issues with DNS resolution on your droplet, please open a support ticket.

History

Our engineering team is investigating reports of network connectivity issues within our AMS regions around DNS lookups. During this time you may have issues resolving domain names from your droplets. We will update you as soon as we have more information.

investigating 2016-03-17 14:10:19 UTC

At this time our engineering team is still investigating network connectivity issues within our AMS regions around DNS lookups. During this time you may continue to see issues resolving domain names from your droplets. We will update you as soon as we have more information.

monitoring 2016-03-17 14:36:20 UTC

At this time our networking team is still investigating issues around DNS lookups in our AMS regions. During this time you may continue to see issues resolving domain names from your droplets in these regions. We will update you as soon as we have more information.

monitoring 2016-03-17 14:54:38 UTC

At this time our networking team is still investigating issues with Google DNS in our AMS regions. During this time we recommend changing your droplet to another DNS provider, such as OpenDNS. If you need assistance with this, feel free to open a support ticket. We will update you as soon as we have more information.

monitoring 2016-03-17 15:06:00 UTC

Our networking team is still investigating issues with Google DNS in our AMS regions. During this time we recommend changing your droplet to another DNS provider, such as OpenDNS. If you need assistance with this, feel free to open a support ticket. We will provide an update as soon as one is available.

monitoring 2016-03-17 15:30:29 UTC

We are investigating additional reports of issues affecting lookups to Google DNS from the FRA1, LON1, and SGP1 regions. During this time, we recommend using alternative DNS nameservers such as OpenDNS. If you need assistance with this, feel free to open a support ticket. We will provide another update as soon as one is available.

monitoring 2016-03-18 10:24:58 UTC

We're continuing to investigate reports of DNS lookup issues from droplets. This may affect hostname resolution in any region, and appears limited to Ubuntu droplets. Using alternative DNS nameservers in your droplet will resolve this issue in the meantime. If you need help with this change, please open a ticket for our support team to assist.

monitoring 2016-03-18 14:39:47 UTC

The issue with DNS lookups should be resolved. If you continue to experience issues with DNS resolution on your droplet, please open a support ticket.

resolved 2016-03-18 18:29:18 UTC
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Mar 16 2016
Mar 15 2016 01:57 UTC TOR1 Networking

TOR1 Network Maintenance

Work completed successfully

History

You may experience brief latency spikes or packet loss in TOR1 as we perform an urgent maintenance on our edge routers. Minimal impact expected.

maintenance 2016-03-15 01:57:00 UTC

Work completed successfully

resolved 2016-03-15 13:48:56 UTC
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Mar 14 2016
Mar 13 2016
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Mar 11 2016 11:56 UTC SFO1 Networking

SFO1 Network Maintenance

Maintenance activities have been completed.

History

You may experience brief latency spikes or packet loss in SFO1 as we perform an urgent maintenance. Minimal impact expected.

maintenance 2016-03-11 11:56:48 UTC

Maintenance activities have been completed.

resolved 2016-03-11 14:08:57 UTC
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Mar 11 2016 02:52 UTC NYC2 Networking

NYC2 Network Maintenance

Maintenance completed successfully.

History

You may experience brief latency spikes or packet loss in NYC2 as we perform an urgent maintenance. Minimal impact expected.

maintenance 2016-03-11 02:52:15 UTC

Maintenance completed successfully.

resolved 2016-03-11 04:50:54 UTC
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Mar 10 2016 21:49 UTC LON1 Networking

LON1 Network Maintenance

Maintenance activities have been completed.

History

You may experience brief latency spikes or packet loss in LON1, as we perform an urgent maintenance. Minimal impact expected.

maintenance 2016-03-10 21:49:08 UTC

Maintenance activities have been completed.

resolved 2016-03-10 23:48:40 UTC
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Mar 10 2016 15:46 UTC SGP1 Networking

SGP1 Network Maintenance

maintenance has been completed.

History

You may experience brief latency spikes or packet loss in SGP1, as we perform an urgent maintenance. Minimal impact expected.

maintenance 2016-03-10 15:46:57 UTC

maintenance has been completed.

resolved 2016-03-10 17:52:54 UTC
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Mar 09 2016 22:08 UTC AMS3 Networking

AMS3 Network Maintenance

maintenance has been completed.

History

You may experience brief latency spikes or packet loss in AMS3, lasting up to 1-2 minutes, as we perform urgent maintenance. Minimal impact expected.

maintenance 2016-03-09 22:08:05 UTC

maintenance has been completed.

resolved 2016-03-09 23:42:15 UTC
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Mar 09 2016 19:10 UTC AMS2 Networking

Network Connectivity in AMS2

At this time our Networking team has a fix in place for the connectivity issues in AMS2. We will continue to monitor this region, but at this time the issue should be resolved. Thanks for your patience.

History

Our engineering team is investigating reports of network connectivity issues in our AMS2 region. During this time you may experience slower than normal connections, as well as some packet loss. We will provide an update as soon as we have more information.

investigating 2016-03-09 19:10:03 UTC

Our Networking team is continuing to resolve connectivity issues in our AMS2 region. We will provide an update as soon as one is available. Thanks for your patience.

monitoring 2016-03-09 19:31:17 UTC

Our Networking team is continuing to resolve connectivity issues in our AMS2 region. Because of this, you may still see some cases of increased latency and slight packet loss. We will provide an update as soon as one is available. Thanks for your patience.

monitoring 2016-03-09 19:49:47 UTC

At this time our Networking team has a fix in place for the connectivity issues in AMS2. We will continue to monitor this region, but at this time the issue should be resolved. Thanks for your patience.

resolved 2016-03-09 20:11:42 UTC
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Mar 09 2016 02:18 UTC NYC1 Networking

NYC1 Network Maintenance

maintenance has been completed.

History

You may experience brief latency spikes or packet loss in NYC1, lasting up to 1-2 minutes, as we perform urgent maintenance. Minimal impact expected.

maintenance 2016-03-09 02:18:43 UTC

maintenance has been completed.

resolved 2016-03-09 03:41:08 UTC
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Mar 08 2016 02:55 UTC NYC3 Networking

NYC3 Network Maintenance

NYC3 network maintenance has been completed.

History

You may experience brief latency spikes or packet loss in NYC3, lasting up to 1-2 minutes, as we perform maintenance. Minimal impact expected.

maintenance 2016-03-08 02:55:59 UTC

NYC3 network maintenance has been completed.

resolved 2016-03-08 04:41:11 UTC
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Mar 07 2016
Mar 06 2016
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Mar 01 2016 17:55 UTC Cloud Control Panel Event Processing API

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud platform.

investigating 2016-03-01 17:55:23 UTC

Connectivity to our cloud platform has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-03-01 18:19:14 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-03-01 18:38:39 UTC
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Feb 29 2016
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Feb 21 2016 14:19 UTC NYC1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in NYC1. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays in NYC1. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-02-21 14:19:14 UTC

We have isolated the issue causing event processing delays in NYC1 and events should be proceeding as normal. We will continue to monitor events. If you're still experiencing delays we ask that you please open a support ticket.

monitoring 2016-02-21 14:39:59 UTC

Our engineers have fully resolved the issue causing delays in NYC1. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-02-21 15:06:14 UTC
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Feb 20 2016 02:04 UTC Cloud Control Panel

Control Panel Connectivity

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud platform.

investigating 2016-02-20 02:04:00 UTC

Connectivity to our Control Panel has been restored and we will continue to monitor until it is fully resolved.

monitoring 2016-02-20 02:29:09 UTC

At this time connectivity to our Control Panel has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-02-20 02:56:29 UTC
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Feb 19 2016
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Feb 12 2016 15:33 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-02-12 15:33:55 UTC

We have isolated the issue causing event processing delays and new events should be proceeding as normal. At this time old events may continue to be delayed. We will continue to investigate this issue.

monitoring 2016-02-12 15:45:01 UTC

At this time we are still investigating old events that have not yet completed. We will continue to investigate this issue.

monitoring 2016-02-12 16:17:16 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time please open a support ticket.

resolved 2016-02-12 16:42:25 UTC
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Feb 11 2016 22:55 UTC NYC2 NYC1 NYC3 Networking

Network Connectivity

Everything has remained stable and we will keep this routing change in place until Telia can swap their failed hardware tomorrow.

History

Our engineering team is investigating reports of network connectivity issues. During this time you may experience slow, or no connection to your droplets. We will provide an update soon.

investigating 2016-02-11 22:55:29 UTC

Our networking team has identified a problem with Telia in NYC and have begun re-routing around their faulty router.

monitoring 2016-02-11 22:58:46 UTC

Everything has remained stable and we will keep this routing change in place until Telia can swap their failed hardware tomorrow.

resolved 2016-02-12 03:23:28 UTC
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Feb 10 2016
Feb 09 2016
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Feb 01 2016 14:55 UTC Cloud Control Panel

Control Panel Connectivity

Our engineers have fully resolved the issue affecting the Control Panel. If you continue to experience any problems, please open a ticket with our support team so we can help.

History

Our engineering team is actively investigating reports of connectivity issues to our Control Panel.

investigating 2016-02-01 14:55:45 UTC

We've restored normal connectivity to the Control Panel and are currently monitoring to ensure it remains stable.

monitoring 2016-02-01 15:34:30 UTC

Our engineers have fully resolved the issue affecting the Control Panel. If you continue to experience any problems, please open a ticket with our support team so we can help.

resolved 2016-02-01 15:49:49 UTC
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Jan 31 2016
Jan 30 2016
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Jan 12 2016 16:32 UTC Cloud Control Panel API

Cloud Control Panel & API Connectivity

At this time, connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

History

Our engineering team is actively investigating connectivity issues to our cloud platform, and API. We apologize for any inconvenience that this causes for you.

investigating 2016-01-12 16:32:05 UTC

Our engineering team has diagnosed the cause of connectivity issues to our cloud platform and API. At this time they are working to resolve the issue and we will be sure to let you know as soon as we have an update.

update 2016-01-12 16:41:51 UTC

Connectivity to our Control Panel and API has been restored and we will continue to monitor until we determine that this incident has been fully resolved.

monitoring 2016-01-12 17:15:25 UTC

At this time, connectivity to our Control Panel and API has been fully restored. If you continue to experience any issues please open a support ticket.

resolved 2016-01-12 17:31:29 UTC
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Jan 11 2016
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Jan 06 2016 19:17 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 Droplets API

Creates Disabled

Our engineers have fully resolved the issue around droplet creates. We apologize for any issues that this may have caused for you. If you're still experiencing issues with any new droplets please open a support ticket.

History

Our engineering team is actively investigating an issue around New Droplets and has temporarily disabled Create events. During this time you will be unable to create any new droplets. We apologize for any inconvenience that this causes for you, and we will be sure to let you know once we have an update.

issue 2016-01-06 19:17:02 UTC

Our engineering team is still actively investigating an issue around new droplet creates and at this time creates remain disabled across our platform. During this time you will be unable to create any new droplets. We apologize for any inconvenience that this causes for you.

update 2016-01-06 19:31:35 UTC

Our engineering team was able to find the cause of the issue, and at this time they are actively working on a resolution. During this time create events will stay disabled. We apologize for any inconvenience this may cause you, and we will be sure to let you know once we have another update.

update 2016-01-06 19:49:30 UTC

Our engineering team is actively deploying a resolution to resolve the issue around new droplet creates. During this time create events will stay disabled. We apologize for any inconvenience this may cause you, and we will be sure to let you know once we have another update.

update 2016-01-06 20:08:41 UTC

Our engineering team is still actively deploying a resolution to resolve the issue around new droplet creates. During this time create events will stay disabled. We apologize for any inconvenience this may cause you.

update 2016-01-06 20:29:29 UTC

Our engineering team has resolved the issue around droplet creates, and create events should now be re-enabled. We will continue to monitor for any issues. If you're still experiencing problems with any new droplets we ask that you please open a support ticket.

monitoring 2016-01-06 20:39:46 UTC

Our engineers have fully resolved the issue around droplet creates. We apologize for any issues that this may have caused for you. If you're still experiencing issues with any new droplets please open a support ticket.

resolved 2016-01-06 20:52:46 UTC
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Jan 05 2016
Jan 04 2016 18:18 UTC NYC2 AMS1 SFO1 AMS2 NYC1 SGP1 LON1 NYC3 AMS3 FRA1 TOR1 Event Processing

Event Processing Delay

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time, please open a support ticket.

History

Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as creates, destroys and power events. We apologize for any inconvenience that this causes for you.

investigating 2016-01-04 18:18:47 UTC

We have isolated the issue causing event processing delays and events should be proceeding as normal. We will continue to monitor events as we work through the backlog. If you're still experiencing delays, we ask that you please open a support ticket.

monitoring 2016-01-04 18:29:24 UTC

Our engineers have fully resolved the issue causing delays in event processing. We apologize for any issues that this may have caused for you. If you're still experiencing delays at this time, please open a support ticket.

resolved 2016-01-04 18:43:20 UTC
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Jan 03 2016
Jan 02 2016
Jan 01 2016