Networking in Europe Datacenters (AMS, FRA, LON)
Incident
Report for DigitalOcean
Resolved
Our Engineering team has confirmed the full resolution of the issue impacting networking in our European regions.
From 16:40 UTC to 02:10 UTC, Users may have experienced network timeouts, packet loss, and/or increased latency interacting with the resources in these regions (AMS2/3, FRA1 & LON1).
If you continue to experience problems, please open a ticket with our Support team. Thank you for your patience and we apologize for the inconvenience.
From 16:40 UTC to 02:10 UTC, Users may have experienced network timeouts, packet loss, and/or increased latency interacting with the resources in these regions (AMS2/3, FRA1 & LON1).
If you continue to experience problems, please open a ticket with our Support team. Thank you for your patience and we apologize for the inconvenience.
Monitoring
The network issues affecting our European regions have been mitigated. Users should no longer experience packet loss/latency, timeouts, and related issues with Droplet-based services in those regions, including Droplets, Managed Kubernetes, and Managed Database.
We will continue to monitor network conditions for a period of time to establish a return to pre-incident conditions.
We will continue to monitor network conditions for a period of time to establish a return to pre-incident conditions.
Update
Our engineering team continues to investigate the ongoing issues impacting the networking in our European data centres including AMS2/3, FRA1 & LON1 regions. During this time, you may experience intermittent packet loss or increased latency while interacting with the resources in these regions. We apologize for the inconvenience and will share an update once we have more information.
Investigating
From 16:40 UTC our Engineering team is investigating an issue impacting the networking in our European data centers including AMS2/3, FRA1 & LON1 regions. During this time, you may experience intermittent packet loss or increased latency while interacting with the resources in these regions.
At the moment, all the droplet-based services appear to be impacted and the users can expect to see brief connectivity issues and interrupted traffic flows. This will also be impacting services including Spaces and Managed Databases.
We apologize for the inconvenience and will share an update once we have more information.
At the moment, all the droplet-based services appear to be impacted and the users can expect to see brief connectivity issues and interrupted traffic flows. This will also be impacting services including Spaces and Managed Databases.
We apologize for the inconvenience and will share an update once we have more information.
This incident affected: Networking (AMS2, AMS3, FRA1, LON1).