Creating Agents with Attached Knowledge Base
Incident
Report for DigitalOcean
Resolved
This incident has been resolved.
Monitoring
All previously reported issues have now been resolved.
Resolved Issues:
- Indexing jobs are now operational and starting as expected.
- Indexing job statuses are updating normally.
- Evaluation runs on new teams are fully operational.
- Knowledge base creation is functioning correctly.
- Linking functions to agents is now operational.
We appreciate your patience while our team worked to resolve these issues. We will continue to monitor the fixes to ensure everything remains stable.
Resolved Issues:
- Indexing jobs are now operational and starting as expected.
- Indexing job statuses are updating normally.
- Evaluation runs on new teams are fully operational.
- Knowledge base creation is functioning correctly.
- Linking functions to agents is now operational.
We appreciate your patience while our team worked to resolve these issues. We will continue to monitor the fixes to ensure everything remains stable.
Update
Our Engineering team continues to work on a fix for this issue. We will share further updates as soon as they become available. Thank you for your continued patience.
Identified
Our Engineering team has identified several issues impacting indexing jobs and knowledge base creation.
At this time, users may experience the following:
- Indexing jobs are currently failing to start. As a result, most teams will be unable to initiate new jobs.
- For teams where jobs do start, they may remain stuck in a "queued" status.
- Knowledge base creation is still failing and may result in an error.
We apologize for the disruption and will provide further updates as we learn more.
At this time, users may experience the following:
- Indexing jobs are currently failing to start. As a result, most teams will be unable to initiate new jobs.
- For teams where jobs do start, they may remain stuck in a "queued" status.
- Knowledge base creation is still failing and may result in an error.
We apologize for the disruption and will provide further updates as we learn more.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
Our Engineering team is investigating an issue with creating agents using an attached knowledge base.
At this time, users may experience errors when attempting to create a new agent and specify a knowledge base during the creation process.
We apologize for the inconvenience and will share an update once we have more information.
At this time, users may experience errors when attempting to create a new agent and specify a knowledge base during the creation process.
We apologize for the inconvenience and will share an update once we have more information.
This incident affected: GenAI Platform.