Impact: minor; As of 18:50, our Engineering team confirmed that the fix applied has successfully resolved the issue impacting App Platform.
Upon further investigation, we have identified that the issue impacted App Platform deploys and updates between approximately 2022-12-16 22:00 UTC and 2022-12-17 17:35 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
Thank you for your patience and we apologize for the inconvenience.
Affected Components: Services - App Platform
Status: resolved 2022-12-17 18:51 UTC -
As of 17:35 UTC, our Engineering team has identified the issue impacting App Platform and deployed a fix to restore service. We are actively monitoring the situation to ensure stability and will provide an update once the incident has been fully resolved. Thank you for your patience and we apologize for the inconvenience.
Affected Components: Services - App Platform
Status: monitoring 2022-12-17 17:40 UTC -
As of 16:20 UTC, our Engineering team is investigating reports of an issue with our App Platform service. At this time users may experience errors while deploying new Apps and may see errors when updating existing Apps. We will provide an update as soon as we have additional information.
Affected Components: Services - App Platform
Status: investigating 2022-12-17 17:23 UTC -
Incident Created at: 2022-12-17 17:23 UTC Resolved at: 2022-12-17 18:51 UTC