As of 12:22 UTC, our Engineering team has resolved the issue impacting the builds and rollbacks in our NYC region. Everything should be functioning normally and users should no longer experience issues with the builds and rollbacks being stuck.
We appreciate your patience throughout the process and if you continue to experience problems, please open a ticket with our support team for further review.
Posted Aug 27, 2023 - 12:22 UTC
Monitoring
As of 11:28 UTC, our Engineering team has implemented a fix to resolve the issue with the App platform impacting the builds and rollbacks in our NYC region and monitoring the situation. At this time, users should no longer experience issues with active deployment and rollbacks being stuck.
We will share another update once the matter is fully resolved.
Posted Aug 27, 2023 - 11:29 UTC
Update
As of 09:32 UTC, our Engineering team has identified the cause of the issue with the App platform impacting the builds and rollbacks in our NYC region and has implemented a fix that has partially mitigated the issue. Currently, our Engineering team is working on investigating the issue further and implementing a permanent fix.
We will post an update as soon as additional information is available.
Posted Aug 27, 2023 - 09:32 UTC
Identified
As of 06:21 UTC, our Engineering team has identified the cause of the issue with the App platform impacting the builds and rollbacks in our NYC region and is actively working on a fix. We will post an update as soon as additional information is available.
Posted Aug 27, 2023 - 06:32 UTC
Investigating
Our Engineering team is investigating an issue with App Platform builds and rollbacks in our NYC region. At this time, users may experience issues with active deployment and rollbacks being stuck.
We will post an update as soon as additional information is available.