Our Engineering team has confirmed the complete resolution of the issue that was impacting the availability of Spaces in our FRA1 region. Users should no longer experience elevated error rates when accessing Spaces in the region.
We appreciate your patience and understanding while we worked to restore normal service.
If you continue to experience any issues, please open a support ticket from within the Cloud Control Panel for further review.
Posted Apr 30, 2025 - 14:57 UTC
Monitoring
Our Engineering team has implemented a fix for the issue affecting the availability of Spaces in our FRA1 region. Users should now see improved performance, and error rates have decreased.
We are continuing to monitor the situation closely to ensure stability. Thank you for your patience during the process and we will provide a final update once we confirm the issue is fully resolved.
Posted Apr 30, 2025 - 14:14 UTC
Investigating
Our Engineering team is currently investigating an issue affecting the availability of Spaces in our FRA1 region. During this time, users may experience high error rate when attempting to access Spaces in this region.
We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.
We will provide further updates in the due course.