DNS Resolution in Multiple Regions
Incident
Report for DigitalOcean
Resolved
Our Engineering team has confirmed that the issues with Authoritative DNS resolution across multiple regions has been fully resolved. DNS queries should now be resolving normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Update
We are continuing to monitor our Authoritative DNS Service and have seen improvements since implementing the fix. The engineering team is waiting for full confirmation that the issue is corrected before we resolve this incident completely.
If you are facing any issues with our Authoritative DNS Service, please reach out to our support team.
If you are facing any issues with our Authoritative DNS Service, please reach out to our support team.
Monitoring
Our Engineering team has implemented a fix to resolve the issues with Authoritative DNS Resolution across multiple regions and is currently monitoring the situation.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
Identified
Our Engineering team has identified the cause of the issue impacting Authoritative DNS Resolution across multiple regions and is actively working on a fix. We will post an update as soon as we have more information.
Update
We are actively investigating the ongoing issues with Authoritative DNS Resolution across multiple regions.
We have engaged multiple teams to investigate the issue, and we apologize for the continued inconvenience. We will provide additional updates as soon as more information becomes available.
We have engaged multiple teams to investigate the issue, and we apologize for the continued inconvenience. We will provide additional updates as soon as more information becomes available.
Investigating
Our Engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution across multiple regions.
During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean authoritative DNS infrastructure.
We apologize for the inconvenience and will share an update once we have more information.
During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean authoritative DNS infrastructure.
We apologize for the inconvenience and will share an update once we have more information.
This incident affected: DNS.