DigitalOcean Support Portal Maintenance
Scheduled Maintenance
Report for DigitalOcean
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Start: 2024-03-17 02:00 UTC
End: 2024-03-17 05:00 UTC
During the above maintenance window, there will be maintenance performed on our ticketing system.
Expected Impact:
During the course of the maintenance, users will be unable to submit support tickets, update existing tickets, or receive replies to existing tickets. Users will also be unable to log into https://cloudsupport.digitalocean.com/s/ or open the Support Portal from within the Cloud Control Panel.
Any tickets submitted during the maintenance via alternate methods (such as replying to an email chain or via our webform) will be saved and entered into our ticketing system at the completion of the maintenance.
Our Support Team will also be impacted by this maintenance and will be unable to enter the ticketing system to receive any tickets or reply to existing tickets. As soon as the vendor maintenance has completed, our team will address all support queries as quickly as possible.
We appreciate your patience throughout this process.
End: 2024-03-17 05:00 UTC
During the above maintenance window, there will be maintenance performed on our ticketing system.
Expected Impact:
During the course of the maintenance, users will be unable to submit support tickets, update existing tickets, or receive replies to existing tickets. Users will also be unable to log into https://cloudsupport.digitalocean.com/s/ or open the Support Portal from within the Cloud Control Panel.
Any tickets submitted during the maintenance via alternate methods (such as replying to an email chain or via our webform) will be saved and entered into our ticketing system at the completion of the maintenance.
Our Support Team will also be impacted by this maintenance and will be unable to enter the ticketing system to receive any tickets or reply to existing tickets. As soon as the vendor maintenance has completed, our team will address all support queries as quickly as possible.
We appreciate your patience throughout this process.
This scheduled maintenance affected: Support Center.