Elevated Error Rate for Volumes and Snapshots

Incident Report for DigitalOcean

Resolved

From 19:12 - 19:40 UTC, we experienced an issue with Volumes and Snapshots endpoints. During that time, we saw elevated 500 errors and a subset of users experienced latency or errors while loading the Volumes or Images tab in the Cloud Control Panel. A subset of users also experienced errors in both the Cloud Control Panel and the API for CRUD (create, read, update, and delete) operations on Volumes and Snapshots.

Our Engineering team was able to identify the root cause and quickly deployed a configuration fix to resolve the situation.

We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, please open a support ticket within your account.

Posted Jun 16, 2023 - 19:00 UTC

DigitalOcean Services Status

Elevated Error Rate for Volumes and Snapshots

Resolved