Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses

Incident Report for DigitalOcean

Monitoring

A fix has been deployed to resolve the backend configuration issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.

Posted Jul 13, 2026 - 22:24 UTC

Identified

We are currently experiencing an issue where customers using the Gemma 4 model on our Serverless Inference and Dedicated Inference platforms may experience severe latency or request timeouts.
Our engineering team has identified a backend configuration issue as the root cause, which is temporarily degrading performance. We are actively working on a fix to restore normal response times and will provide another update as soon as the mitigation is in place

Posted Jul 13, 2026 - 19:04 UTC

This incident affects: Agentic Inference Cloud (Inference).

DigitalOcean Services Status

Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses

Monitoring

Identified