CDN Insights for App Platform

Incident Report for DigitalOcean

Resolved

From 14:44 UTC to 18:04 UTC we experienced another issue with our App Platform service related to CDN Insights for Apps in all regions. During this window, users might have observed blank graphs or no data for the CDN metrics including request counts, cache hit rates etc. Our engineering team was able to identify the problem and resolve it fully and as of 18:04 UTC all the metrics are displaying properly.

The connectivity issue with the Apps for which we updated the status page earlier was only faced by a subset of users in FRA1 region, only between 12:45 UTC to 14:15 UTC. The normal functionality of apps was entirely restored around 14:15 UTC.

Thank you for your patience on this and if you continue to face issues then please open a support ticket from within the cloud control panel.

Posted Oct 01, 2023 - 18:39 UTC

DigitalOcean Services Status