DigitalOcean Services Status

Payments via Paypal

Incident Report for DigitalOcean

Resolved

Impact: minor;
Our Engineering team has resolved the visibility issue with PayPal payments. Payment processing should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Affected Components: Services - Billing Regions - Global

Status: resolved
2022-12-09 07:20 UTC
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Our engineering team has implemented a fix to resolve the issue with PayPal payments and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

Affected Components: Services - Billing Regions - Global

Status: monitoring
2022-12-09 06:39 UTC
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Our engineering team has implemented a fix to resolve the issue with PayPal payments and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

Affected Components: Services - Billing Regions - Global

Status: identified
2022-12-09 06:37 UTC
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Our Engineering team is investigating an issue with payments using PayPal. During this time, users will see successful PayPal payments, but the payment will not be reflected in their DigitalOcean control panel or account balance. We apologize for the inconvenience and will share an update once we have more information.

Affected Components: Services - Billing Regions - Global

Status: investigating
2022-12-09 04:04 UTC
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Incident Created at: 2022-12-09 04:04 UTC Resolved at: 2022-12-09 07:20 UTC
Posted Dec 09, 2022 - 04:04 UTC