SFO2 Power Maintenance
Scheduled Maintenance
Report for DigitalOcean
Completed
Our Engineering team has confirmed that the issue caused by the unexpected power event has been fully resolved. Droplet connectivity in SFO2 should now be completely restored, and events like powering on/off should work as expected.
We apologize for any inconvenience caused. If you continue to experience any issues, please open a support ticket from within your account.
We apologize for any inconvenience caused. If you continue to experience any issues, please open a support ticket from within your account.
Update
Our Engineering team has mitigated the issue with the unexpected power event and will continue to monitor this closely. Droplet connectivity in SFO2 should be restored, and events, such as powering on/off, should complete successfully now.
We apologize for the inconvenience this has caused. We will post updates if any further unexpected issues arise, and once this maintenance is fully completed. Thank you for your patience.
We apologize for the inconvenience this has caused. We will post updates if any further unexpected issues arise, and once this maintenance is fully completed. Thank you for your patience.
Update
Our Engineering team is still working on the issue with some nodes in SFO2 going offline. Some users may still experience connectivity and event processing issues in SFO2.
We apologize for the inconvenience. We will post an update once we've confirmed that this issue is resolved.
We apologize for the inconvenience. We will post an update once we've confirmed that this issue is resolved.
Update
During this maintenance, an unexpected power issue has occurred, which has caused multiple nodes to go down. Some customers with Droplets in SFO2 may notice that their Droplets are experiencing connectivity and event processing issues.
Our Engineering team is working to resolve this immediately, we will post an update here once we have more information.
Our Engineering team is working to resolve this immediately, we will post an update here once we have more information.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
We are initiating an emergency power maintenance in one of our data center cages. This maintenance is critical and must be performed immediately to ensure infrastructure stability.
Expected Impact:
All devices run on redundant power. We do not expect any customer impact during this maintenance. If the redundant power feed experienced an issue during the course of the maintenance (which is unlikely), customers could see impact to existing resources housed in the affected cages, including Droplets, rDNS, and Object Storage. We will post updates if any unexpected outage occurs.
To help ensure a safe operation, we've temporarily reduced Droplet capacity in our SFO2 region. Customers who deploy Droplets in SFO2 may see some sizes unavailable or run into capacity errors for large deployments. This is temporary, so if you do encounter an error, we encourage you to try to deploy once more once the maintenance is complete.
Our engineering and operations teams are onsite and will be monitoring affected systems closely throughout the maintenance. Emergency notifications will be sent promptly if any critical impacts arise.
We appreciate your understanding as we work to resolve this situation as quickly and safely as possible.
If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Expected Impact:
All devices run on redundant power. We do not expect any customer impact during this maintenance. If the redundant power feed experienced an issue during the course of the maintenance (which is unlikely), customers could see impact to existing resources housed in the affected cages, including Droplets, rDNS, and Object Storage. We will post updates if any unexpected outage occurs.
To help ensure a safe operation, we've temporarily reduced Droplet capacity in our SFO2 region. Customers who deploy Droplets in SFO2 may see some sizes unavailable or run into capacity errors for large deployments. This is temporary, so if you do encounter an error, we encourage you to try to deploy once more once the maintenance is complete.
Our engineering and operations teams are onsite and will be monitoring affected systems closely throughout the maintenance. Emergency notifications will be sent promptly if any critical impacts arise.
We appreciate your understanding as we work to resolve this situation as quickly and safely as possible.
If you have any questions related to this maintenance please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
This scheduled maintenance affected: Droplets (SFO2).