NYC1 Snapshot Transfers

Incident Report for DigitalOcean

Resolved

Our Engineering team identified an issue with NYC1 Snapshot Image Transfers. From Oct 17, 15:09 to Oct 21, 23:08 UTC, users may have experienced issues with transferring images to NYC1 region.

A fix was deployed at Oct 21, 23:08 UTC by our Engineering team and all the pending image transfer events were settled. Users should now be able to transfer Snapshot images to NYC1.

We apologize for the inconvenience. If you continue to experience any issues, please open a support ticket from within your account.

Posted Oct 22, 2024 - 01:01 UTC

This incident affected: Droplets (NYC1) and Event Processing (NYC1).

DigitalOcean Services Status