Droplet Creation in NYC3
Incident
Report for DigitalOcean
Resolved
Our Engineering team have confirmed the issue with creation of Droplets and Droplet-based products is fully resolved. As of 18:15 UTC the fix was applied to resolve the problem and impact was subsided. All the events should now be processing normally in NYC3 region as the services are completely restored.
Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.
Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.
Monitoring
Our Engineering team identified the root cause and implemented a fix to resolve the issue with Droplet creation in our NYC3 region. Users should now be able to create Droplets and Droplet-based services in the region.
We are monitoring the situation closely and will post an update once the matter is completely resolved.
We are monitoring the situation closely and will post an update once the matter is completely resolved.
Identified
Our Engineering team has identified the cause of the issue impacting Droplet creation in the NYC3 region and is actively working on a fix.
During this time, users may still experience latency and related issues while deploying Droplets and Droplet-based services in the NYC3 region. We will post an update as soon as additional information is available.
During this time, users may still experience latency and related issues while deploying Droplets and Droplet-based services in the NYC3 region. We will post an update as soon as additional information is available.
Investigating
Our Engineering team is investigating an issue with Droplet creation in our NYC3 region.
As of 15:50 UTC, users may see latency or errors when creating Droplets and Droplet-based services like Load Balancers, Managed Databases, and Kubernetes clusters, via Cloud Control Panel. Users will also be experiencing errors or slow processing of the API calls as well.
We apologize for inconvenience and will provide an update as soon as possible.
As of 15:50 UTC, users may see latency or errors when creating Droplets and Droplet-based services like Load Balancers, Managed Databases, and Kubernetes clusters, via Cloud Control Panel. Users will also be experiencing errors or slow processing of the API calls as well.
We apologize for inconvenience and will provide an update as soon as possible.
This incident affected: API and Event Processing (NYC3).