Our Engineering team has confirmed full resolution of the issue affecting Member and Modifier user's ability to create Droplets. These users should have no issues creating Droplets via the Cloud Control Panel and API.
Thank you for your patience while we worked to address the issue. If you are still facing issues, please open a ticket from within your Cloud Control Panel for further review.
Posted Jun 14, 2025 - 22:06 UTC
Monitoring
Our Engineering team has implemented a fix to resolve the issue with Members and Modifier team users being unable to create Droplets.
Users should no longer experience issues with creating Droplets in the Cloud Control Panel and API.
We will continue to monitor the situation and post an update once this issue is fully resolved. Thank you for your patience.
Posted Jun 14, 2025 - 21:44 UTC
Identified
Our Engineering team has identified the cause of the issue with users creating Droplets in the Cloud Control Panel and API, and is actively working on a fix.
We will post an update as soon as additional information is available.
Posted Jun 14, 2025 - 21:21 UTC
Investigating
Our Engineering team is investigating an issue affecting Droplet creation in all regions for users with the Member or Modifier role. Users with these roles on team accounts may experience issues creating Droplets via the Cloud Control Panel and API.
We are actively working to identify the root cause and resolving the issue as quickly as possible. We apologize for the inconvenience and will provide an update as soon as we have more information.
Posted Jun 14, 2025 - 20:38 UTC
This incident affected: API, Cloud Control Panel and Event Processing (Global).