DigitalOcean Services Status

TOR1 Network Maintenance

Incident Report for DigitalOcean

Resolved

Impact: maintenance;
After careful consideration, our Engineering team has decided to reschedule this maintenance, due to the ongoing incident at https://status.digitalocean.com/incidents/5k1yppbhpsp8.

We have rescheduled for the following day and time:

Start: 2023-05-03 19:00 UTC
End: 2023-05-03 22:00 UTC

We apologize again for the disruption and any inconvenience this change causes. We will post a new scheduled maintenance page in the coming days. If you have any questions or concerns, please reach out to us from within your account: https://cloudsupport.digitalocean.com/s/createticket.

Affected Components: Services - Networking Regions - TOR1

Status: completed
2023-04-26 20:15 UTC
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Given the issue occurring with our Cloud Control Panel and API, we have made the decision to delay this maintenance while all hands are on deck to mitigate the incident occurring here: https://status.digitalocean.com/incidents/dmn3m15hll2z

As we know more, we'll update this page when we are able to start this maintenance, or if we need to reschedule this maintenance event. We appreciate your patience and understanding and apologize for the unexpected change.

Affected Components: Services - Networking Regions - TOR1

Status: in_progress
2023-04-26 19:05 UTC
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Scheduled maintenance is currently in progress. We will provide updates as necessary.

Affected Components: Services - Networking Regions - TOR1

Status: in_progress
2023-04-26 19:00 UTC
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Start: 2023-04-26 19:00 UTC
End: 2023-04-26 22:00 UTC

During the above window, we will be performing maintenance on core network equipment in our TOR1 datacenter as part of network upgrade.

Expected impact:

This maintenance is designed and tested to be seamless and we do not expect any impact to customer traffic during the maintenance period. If an unexpected issue arises, affected Droplets and Droplet-based services would experience a temporary loss of connectivity over the public network. Services in the TOR1 region could also experience issues with management of events such as power on/off, snapshots, and backups etc. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Affected Components: Services - Networking Regions - TOR1

Status: scheduled
2023-04-21 12:58 UTC
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Incident Created at: 2023-04-21 12:58 UTC Resolved at: 2023-04-26 20:15 UTC
Posted Apr 21, 2023 - 12:58 UTC