As of 23:43 UTC, July 22, we have confirmed that the issue has been fully resolved. All affected functionality is operating normally, and users should be able to add and update payment methods without any errors.
Thank you for your patience while we worked to address this issue. If you continue to experience issues, then please open a ticket with our Support team for further review.
Posted Jul 23, 2025 - 12:38 UTC
Monitoring
Our Engineering team has implemented a fix for the issue that was preventing users from adding payment cards via the DigitalOcean Cloud Panel. Functionality has been restored, and users should no longer encounter errors when attempting to add or update payment methods.
We are actively monitoring the situation to ensure stability and will provide a final update once we confirm the issue is fully resolved.
Posted Jul 23, 2025 - 01:47 UTC
Investigating
Our Engineering team is currently investigating an issue where users are unable to add payment cards via the DigitalOcean Cloud Panel. We apologize for the inconvenience and will share an update as soon as we have more information.
Posted Jul 23, 2025 - 00:09 UTC
This incident affected: Billing and Cloud Control Panel.
