From 14:23 UTC to 16:16 UTC, users were unable to complete the signups for new accounts. Our Engineering team has resolved the issue affecting new account sign-ups. Users should no longer experience errors and are now able to complete the sign-up process successfully.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Posted Mar 17, 2025 - 17:50 UTC
Monitoring
Our Engineering team has implemented a fix to resolve the issue impacting new account signups and monitoring the situation. At this time, new signups should be functioning as expected. We will post an update as soon as the issue is fully resolved.
Posted Mar 17, 2025 - 16:46 UTC
Investigating
Our Engineering team is investigating an issue with new customer signups. During this time, some new customers are unable to finish the signup process.
We apologize for the inconvenience and will provide an update as soon as possible.
