Spaces Object Uploading/Downloading through Cloud Control Panel
Incident
Report for DigitalOcean
Resolved
Impact: minor;
Our Engineering team has confirmed full resolution of this incident.
From approximately 18:00 - 19:00 UTC, users were unable to upload or download objects in the control panel for Spaces buckets in all regions.
If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
Affected Components: Services - Spaces Regions - Global
Status: resolved
2023-05-04 19:49 UTC
-
Our Engineering team identified the root cause of the issue impacting Spaces object uploads and downloads in the Cloud Control Panel and has reverted the breaking change. Users should now be able to use Spaces normally.
We will continue to monitor the situation to ensure stability and provide a final update once we confirm the issue has been fully resolved.
Thank you again for your patience and we apologize for the inconvenience.
Affected Components: Services - Spaces Regions - Global
Status: monitoring
2023-05-04 19:08 UTC
-
Our Engineering team is investigating reports of an issue with uploading and downloading objects to and from Spaces buckets in the Cloud Control Panel, for all regions. User reports indicate this issue began around 18:00 UTC.
At this time, functionality via the Spaces API does not appear to be impacted.
We are working to confirm details of this issue and will provide an update as soon as possible.
Affected Components: Services - Spaces Regions - Global
Status: investigating
2023-05-04 18:48 UTC
-
Incident Created at: 2023-05-04 18:48 UTC Resolved at: 2023-05-04 19:49 UTC
Our Engineering team has confirmed full resolution of this incident.
From approximately 18:00 - 19:00 UTC, users were unable to upload or download objects in the control panel for Spaces buckets in all regions.
If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel.
Affected Components: Services - Spaces Regions - Global
Status: resolved
2023-05-04 19:49 UTC
-
Our Engineering team identified the root cause of the issue impacting Spaces object uploads and downloads in the Cloud Control Panel and has reverted the breaking change. Users should now be able to use Spaces normally.
We will continue to monitor the situation to ensure stability and provide a final update once we confirm the issue has been fully resolved.
Thank you again for your patience and we apologize for the inconvenience.
Affected Components: Services - Spaces Regions - Global
Status: monitoring
2023-05-04 19:08 UTC
-
Our Engineering team is investigating reports of an issue with uploading and downloading objects to and from Spaces buckets in the Cloud Control Panel, for all regions. User reports indicate this issue began around 18:00 UTC.
At this time, functionality via the Spaces API does not appear to be impacted.
We are working to confirm details of this issue and will provide an update as soon as possible.
Affected Components: Services - Spaces Regions - Global
Status: investigating
2023-05-04 18:48 UTC
-
Incident Created at: 2023-05-04 18:48 UTC Resolved at: 2023-05-04 19:49 UTC