Our Engineering team has confirmed full resolution of this incident. From 07:01 UTC - 11:00 UTC, we have verified that there is no further risk to event processing in the FRA1 region, and we will now mark this issue as Resolved. Thank you for your patience and understanding throughout this process. If you should encounter any further issues at all, then please open a ticket with our Support team.
Posted May 20, 2023 - 11:19 UTC
Our Engineering team was able to take action to mitigate the impact of this incident and allow events to process normally. We will post an update as soon as the issue is fully resolved. Please note that while the situation has improved, there may still be a backlog of older events that are in the process of being resolved. We kindly ask for your patience as our team works diligently to address these remaining events. We apologize for any inconvenience caused and assure you that we are committed to resolving all outstanding issues.
Posted May 20, 2023 - 08:43 UTC
Our Engineering team has identified the cause of the issue with event processing in the FRA1 region and is actively working on a fix. During this time, only a subset of users may experience delays during creates, destroys, and power events in the cloud panel. We will post an update as soon as additional information is available.
Posted May 20, 2023 - 08:20 UTC
Our Engineering team is investigating an issue with event processing in the FRA1 region. Beginning 07:01 UTC, users may experience delays during creates, destroys, and power events. We apologize for the inconvenience and will share an update once we have more information.
Posted May 20, 2023 - 07:59 UTC
This incident affected: Droplets (FRA1) and Event Processing (FRA1).