Our engineering team has identified the root cause of the issue impacting Spaces in our SGP1 region and is continuing long-term mitigation work. From approximately 05:10 UTC - 08:00 UTC, users may have encountered errors with API or object requests, experienced difficulties in creating new buckets in SGP1, or faced issues with loading Spaces in the Cloud Control Panel. Spaces should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.
Posted Dec 21, 2023 - 21:04 UTC
Monitoring
Our Engineering team has implemented a fix to resolve the issue impacting Spaces in our SGP1 region and is monitoring the situation closely. Users should no longer experience slowness or timeouts when trying to create or access their Spaces resources in the SGP1 region. We will post an update as soon as the issue is fully resolved.
Posted Dec 21, 2023 - 08:27 UTC
Identified
Our Engineering team has identified the cause of the issue impacting Object Storage in our SGP1 region and is actively working on a fix. During this time, users may encounter difficulties accessing Spaces, creating new buckets, deleting Spaces, and uploading files to and from Spaces buckets.
We will post an update as soon as additional information is available.
Posted Dec 21, 2023 - 07:56 UTC
Investigating
As of 05:10 UTC, our Engineering team is investigating an issue with Object Storage in our SGP1 region. During this time, users may encounter difficulties accessing Spaces, creating new buckets, deleting Spaces, and uploading files to and from Spaces buckets.
We apologize for the inconvenience and will share an update once we have more information.