DigitalOcean Services Status

Gradient AI Platform Agent Creation.

Incident Report for DigitalOcean

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 23:59 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 29, 2025 - 21:12 UTC

Update

Our Engineering team has identified the cause of the issue with the deployment of Gradient AI Platform Agents in VPCs and is actively working on a fix.

We will post an update as soon as the fix has rolled out or there is additional information to share.
Posted Oct 29, 2025 - 21:11 UTC

Identified

Our Engineering team has identified the cause of the issue with the deployment of Gradient AI Platform Agents in VPCs and is actively working on a fix.

We will post an update as soon as the fix has rolled out or there is additional information to share.
Posted Oct 29, 2025 - 21:09 UTC

Investigating

As of 18:50 UTC, our Engineering team is investigating reports of agent creation issues impacting customers using a VPC on the GradientAI platform. At this point, affected users may experience errors where the agent creation process is stuck on "Waiting for Deployment." We apologize for the inconvenience and will share an update once we have more information.
Posted Oct 29, 2025 - 20:26 UTC
This incident affected: GenAI Platform.