Our Engineering team has confirmed that the issue with accessing Kubernetes and App Platform for new users has been completely resolved. New users should now be able to access all aspects in the Cloud Control Panel.
If you continue to experience problems, please open a ticket with our support team.
Thank you for your patience and we apologize for any inconvenience.
Posted May 29, 2024 - 11:47 UTC
Monitoring
Our Engineering team has identified the root cause and deployed a fix for the issue impacting access to Kubernetes and App platform pages for new users. New users should now be able to access Kubernetes and App platform in our Cloud Control Panel successfully.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
Posted May 29, 2024 - 10:47 UTC
Investigating
Our Engineering team is investigating an issue where newly signed up users are unable to access Kubernetes and App platform pages in our Cloud Control Panel. Beginning at 07:00 UTC on May 29th, new users may see "Oops, you do not have access to view this resource or page" in our Cloud Control Panel.
We apologize for the inconvenience and will share an update once we have more information.