From 12:14 UTC to 12:32 UTC, our Engineering team observed an issue where a subset of Droplets (any Droplets with an assigned public IP in the 192.241.160.0/19 range) and all Load Balancers in the NYC2 region were unreachable due to some backend changes made during the maintenance. Our Engineering team has resolved the issue and all services were reachable again at 12:32 UTC.
Due to such unforeseen issues, our Engineering team has decided to rollback this maintenance for now and will be rescheduling it at a later date.
We apologize for the inconvenience and the unexpected downtime to services. If you have any questions or continue to experience issues, please reach out via a Support ticket on your account.
Posted May 02, 2024 - 13:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 02, 2024 - 12:00 UTC
Scheduled
Start: 2024-05-02 12:00 UTC End: 2024-05-02 15:00 UTC
During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the NYC2 region.
Expected Impact:
These upgrades are designed and tested to be seamless and we do not expect any impact on customer traffic due to this maintenance.
If an unexpected issue arises, affected Droplets and Droplet-based services could experience increased latency or disruption in public network traffic for a short period of time. If an unexpected issue does occur, our team is prepared to rollback to a safe state to quickly restore public networking. We expect that traffic would be impacted for a period of 5-10 minutes, at most, in that case.