DigitalOcean Services Status

Networking in BLR1 region
Investigating - Our Engineering team is still observing intermittent issues impacting network connectivity in the BLR1 region. This stems from a broader Internet issue impacting the BLR1 region. As a result, users may still continue to experience packet loss/latency, timeouts, and related issues with Droplet-based services in this region, including Droplets, LBaaS, Managed Kubernetes, and Managed Database. Our Engineering team is actively investigating the issue.

We will post an update as soon as additional information is available.
Sep 27, 2025 - 14:29 UTC
Monitoring - The network connectivity issue impacting the BLR1 region has been mitigated. Users should no longer experience packet loss/latency, timeouts, and related issues with Droplet-based services in this region, including Droplets, LBaas, Managed Kubernetes, and Managed Database.

We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.
Sep 27, 2025 - 13:58 UTC
Investigating - Our Engineering team is investigating an issue impacting networking connectivity in BLR1 region with upstream provider. Users may experience network connectivity loss to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters.

We apologize for the inconvenience and will share an update once we have more information.
Sep 27, 2025 - 13:19 UTC
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Maintenance

Scheduled Maintenance

LON1 Network Maintenance Sep 29, 2025 17:00-20:00 UTC

Start: 2025-09-29 17:00 UTC
End: 2025-09-29 20:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the LON1 region.

Expected impact:

These changes are designed and tested to be seamless. We do not expect any customer impact during the mentioned timeframe. If an unexpected issue arises, there could be a temporary loss of connectivity for Droplets and its dependent services, such as Managed Databases, Load Balancers, App Platform, and Managed Kubernetes, in the LON1 region. We will endeavor to minimize any such impact.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Posted on Sep 27, 2025 - 16:11 UTC
Sep 27, 2025

Unresolved incident: Networking in BLR1 region.

Sep 26, 2025
Spaces Availability in FRA1 Region
Resolved - Our Engineering team has resolved the performance issue affecting Spaces in the FRA1 region. From approximately 08:02 UTC - 09:40 UTC, customers may have experienced slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API, or Container Registry. All services should now be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 26, 10:40 UTC
Monitoring - Our Engineering team has implemented a fix to address the performance issue affecting Spaces in the FRA1 region and is monitoring the situation. Customers should no longer experience slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API, and Container Registry access.

We will post an update as soon as the issue is fully resolved.
Sep 26, 10:25 UTC
Investigating - Our Engineering team is investigating a performance issue affecting Spaces in the FRA1 region. During this time, customers may experience slow performance or limited availability when accessing Spaces or its objects via the Control Panel or API, and Container Registry access may also be affected.

We apologize for the inconvenience and will share an update once we have more information.
Sep 26, 09:47 UTC
Sep 25, 2025

No incidents reported.

Sep 24, 2025
Domain Accessibility: .space Domains
Resolved - Our Engineering team has confirmed that the issue affecting .space domains has been resolved, and customers should now be able to access their .space domains successfully.

If you continue to experience any issues, please open a support ticket for assistance.
Sep 24, 19:07 UTC
Identified - Our Engineering team has identified issues affecting .space domains. As a result, some customers may be unable to access their websites, and zone files may not appear in dig results. The engineers have confirmed that this is an issue with the registry and have informed upstream providers.

We apologize for the inconvenience and will provide updates as soon as more information is available.
Sep 24, 15:10 UTC
Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025
Degradation in Managed Databases
Resolved - Our Engineering team has resolved the issue that was affecting the ability to access and manage the Managed Databases and App Platform in the Cloud Control Panel. Users should now no longer experience slowness, timeouts, or errors when interacting with Managed Databases or App Platform services. All operations should be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 20, 09:05 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue that was resulting in the degradation of the Managed Database and App platform deployment in the Cloud Control Panel.

During this time, users should no longer experience slowness issues with Managed Database and App Platform, and any other previously mentioned timeouts and errors.

We will post an update as soon as the issue is fully resolved.
Sep 20, 02:30 UTC
Identified - Our Engineering team has identified an issue affecting the ability to access and manage the Managed databases and App platform in the Cloud Control Panel.

While there is no impact on data-plane availability, Users may experience some issues like UI taking a while to load, request timeouts, some delays in App platform deployment for apps that have databases, and some API errors.

Our Engineering team is already working on this issue for the resolution. We apologize for the inconvenience and will share an update once we have more information.
Sep 20, 00:42 UTC
Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025
Networking in BLR1 Region
Resolved - Our Engineering team has confirmed that our upstream providers have been able to mitigate the network connectivity issues in the BLR1 and SGP1 regions.

At this time users should not experience intermittent degraded performance and timeout errors with Droplet-based services to and from these regions.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Sep 16, 17:39 UTC
Update - Our Engineering team has observed significant improvements with the network latency and packet loss during peak hours today. This is a result of our upstream providers making some routing adjustments. We are carefully monitoring the network performance for the next 24 hours.

We will communicate any further relevant information as we have it. We apologize for the inconvenience in the meantime.
Sep 15, 16:59 UTC
Update - Significant submarine cable outages continue to impact multiple network carriers on the Indian subcontinent, with increased latency and packet loss to our BLR1 region occurring sporadically throughout the day.

On a positive note, our upstream providers have worked diligently over the past couple of days to minimize the impact of the loss of submarine capacity. As a result, we are now mainly seeing service degradation during the busier evening peak hours only.

For the moment, we have no updates to provide regarding when the situation might improve. Repair times for submarine cables are typically on the order of weeks or months. However, further short-term improvements may still be possible as upstream carriers work to re-balance traffic where feasible.

Separately, we continue to look into potential avenues for additional mitigations and will keep our customers aprised as we make progress in this area.

We apologize for the ongoing inconvenience created by this extraordinary situation and thank our customers for their patience.
Sep 8, 22:29 UTC
Monitoring - Our Engineering team confirms that multiple subsea cable cuts are impacting connectivity in the APAC region, which also affects traffic to Europe and the U.S. East Coast.

Traffic is being rerouted through alternate paths to maintain service continuity. As a result, users may experience higher latency and intermittent connectivity issues.

Our engineering team continues to monitor the situation closely and is working with upstream providers as repair efforts progress. We will share further updates as they become available.

We apologize for the disruption and appreciate your patience.
Sep 6, 23:02 UTC
Update - We are continuing to work on a fix for this issue.
Sep 6, 18:49 UTC
Update - Our Engineering team has implemented changes to optimize traffic routing in the BLR and SGP regions, addressing networking issues stemming from our upstream providers, which are affected by major submarine cable outages in the APAC region. Despite these adjustments, users may still encounter intermittent packet loss or connectivity issues when accessing resources in the affected areas. We are working with our upstream vendors to gain further insights and achieve a definitive resolution.

We apologize for any inconvenience caused.
Sep 6, 18:44 UTC
Identified - Our Engineering team has identified the cause of the issue impacting networking connectivity in BLR1 region to be with our upstream provider.

Our team is actively working on remediation steps. We will post an update as soon as we have more information.
Sep 6, 16:48 UTC
Investigating - Our Engineering team is currently investigating an issue impacting networking in BLR1 region. Users may experience network connectivity loss to Droplets and Droplet-based services, like Managed Kubernetes and Database Clusters.

We apologize for the inconvenience and will share an update once we have more information.
Sep 6, 16:13 UTC
Sep 15, 2025
Droplet Create page in Cloud Panel
Resolved - From 14:29 to 16:01 UTC, our Engineering team identified an issue with the Droplet Create page in our Cloud Control Panel. During this time, users would have experienced issues with accessing the Droplet Create page at https://cloud.digitalocean.com/droplets/new. Our team has fully resolved the issues, and as of 16:01 UTC, all services are operating normally.

We apologize for the inconvenience. If you are still experiencing any problems or have additional questions, then please open a support ticket within your account.
Sep 15, 17:20 UTC
NYC1 Network Maintenance
Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 10:00 UTC
Scheduled - Start: 2025-09-15 10:00 UTC
End: 2025-09-15 12:00 UTC

During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the NYC1 region.

Expected impact:

While no service disruption is expected during the scheduled maintenance window, there is a low risk of hardware failure associated with the activity. In such a scenario, customers may experience brief interruptions to network traffic within the affected region. If triggered, our Engineering teams will respond immediately to isolate and mitigate the impact.

If you have any questions related to this issue, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Sep 12, 11:02 UTC
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

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