Managed Databases and App Platform
Incident
Report for DigitalOcean
Resolved
Our Engineering team has confirmed full resolution of the issue on the Managed Databases control plane. Users can continue to create and deploy applications without any issue.
We appreciate your patience. If you continue to experience any problems, please open a ticket from your account for further investigation.
We appreciate your patience. If you continue to experience any problems, please open a ticket from your account for further investigation.
Monitoring
Our Engineering team has taken steps to mitigate the impact on the Managed Databases control plane that was causing delays in API calls, resulting in create and deploy errors for users.
At this time, services remain stable and users can create or deploy applications normally.
We will monitor the environment for an extended period to ensure full function continues. We will post another update by 14:00 UTC today, May 23 or as soon as we have any further information.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience
At this time, services remain stable and users can create or deploy applications normally.
We will monitor the environment for an extended period to ensure full function continues. We will post another update by 14:00 UTC today, May 23 or as soon as we have any further information.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience
Update
Our Engineering team continues to investigate an issue with the Managed Databases control plane that is causing delays in the API calls. At this time, we are seeing performance improvement; therefore, Database and App Platform users can create or deploy applications normally.
We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.
We will provide further updates as soon as they are available.
We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.
We will provide further updates as soon as they are available.
Update
Our Engineering team is continuing to investigate the root cause of the issue affecting Managed Database and App Platform control plane operations.
We apologize for any inconvenience caused and appreciate your patience. We will post further updates as soon we have more information.
We apologize for any inconvenience caused and appreciate your patience. We will post further updates as soon we have more information.
Investigating
Our Engineering team is currently investigating an issue impacting App Platform and Managed Databases across all regions. We've determined this to be related to another recent incident, which was posted on our Status page at the following address:
https://status.digitalocean.com/incidents/2ch98sc024vv
During this time, some users may experience issues with control plane operations (such as listing resources, creating and scaling resources, etc) for Managed Databases and App Platform deployments which have a database.
We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.
We will provide further updates as soon as more information is available
https://status.digitalocean.com/incidents/2ch98sc024vv
During this time, some users may experience issues with control plane operations (such as listing resources, creating and scaling resources, etc) for Managed Databases and App Platform deployments which have a database.
We are actively working on identifying the root cause and resolving the issue as quickly as possible. We understand the inconvenience this may cause and appreciate your patience.
We will provide further updates as soon as more information is available
This incident affected: App Platform (Global) and Managed Databases (Global).