In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 18:00 UTC
Scheduled - On April 1, 2018, one of the Block Storage clusters in our FRA1 datacenter experienced an availability outage.

We took immediate measures to reduce impact to our users, but to fully resolve the issue and avoid future outages, there are additional steps we need to take to ensure reliable service.

To avoid prolonged and unpredictable performance impact, our team will first migrate unattached volumes to other clusters in FRA1. This is expected to entail little or no impact, but each affected volume will be briefly locked during migration. This means that attaching affected volumes to a droplet will be disabled for a few minutes until the migration is completed. These migrations will run until Jan 20, and we will post an update once this maintenance has completed.

If you have any questions or concerns, please open a support ticket with us.
Regions Operational
Global   Operational
AMS2   Operational
AMS3   Operational
BLR1   Operational
FRA1   Operational
LON1   Operational
NYC1   Operational
NYC2   Operational
NYC3   Operational
SFO1   Operational
SFO2   Operational
SGP1   Operational
TOR1   Operational
Services Operational
API   Operational
Billing   Operational
Block Storage   Operational
Cloud Control Panel   Operational
Cloud Firewall   Operational
Community   Operational
DNS   Operational
Droplets   Operational
Event Processing   Operational
Load Balancers   Operational
Monitoring   Operational
Networking   Operational
Spaces   Operational
Support Center   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2019
Resolved - Our engineering team has resolved the issue with accessing the DigitalOcean control panel and all systems should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 20, 02:55 UTC
Update - We are continuing to monitor for any further issues.
Jan 20, 02:38 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with accessing the DigitalOcean control panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 20, 02:26 UTC
Jan 19, 2019

No incidents reported.

Jan 18, 2019
Resolved - Our engineering team has resolved the issue with Block Storage in our FRA1 region. Now the Block Storage Volume should be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 18, 11:00 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Block Storage in FRA1 and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 18, 10:43 UTC
Identified - Our engineering team has identified the cause of issues with Block Storage in FRA1 Region and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 18, 10:18 UTC
Investigating - Our engineering team is investigating an issue with a Block Storage in our FRA1 region. During this time you may experience issues communicating to Block Storage Volumes. We apologize for the inconvenience and will share an update once we have more information.
Jan 18, 09:35 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 00:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 23:11 UTC
Scheduled - During this time our Engineering Team will be performing upgrades in our NYC3 region, which will update some of our internal flows. There should be no impact from this upgrade, but our Engineers will stand by, in case a restart of some services is needed. If this should occur, you may see issues with creating Load Balancers or Droplets, or be unable to update your Load Balancer configuration.

If you have any questions or concerns, please reach out to us by opening up a support ticket.
Jan 17, 23:10 UTC
Jan 17, 2019
Resolved - Our engineering team has resolved the issue with opening support tickets via support@digitalocean.com and it should now be operating normally. Tickets emailed to us while the issue occurred were delayed but have been received normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 17, 22:26 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issues with opening support tickets via support@digitalocean.com and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 17, 21:55 UTC
Investigating - Our engineering team is investigating issues with opening support tickets via support@digitalocean.com. We apologize for the inconvenience and will share an update once we have more information. During this time, tickets can still be created via customer portal.
Jan 17, 21:17 UTC
Jan 16, 2019

No incidents reported.

Jan 15, 2019
Completed - The scheduled maintenance has been completed.
Jan 15, 17:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 14:30 UTC
Scheduled - During the above window, the networking team will be making changes to our core networking equipment to improve performance for our SGP1 location

There may be a few minutes of increased latency as well as small amounts of packet loss while they shift traffic to redundant devices. They will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Jan 15, 14:20 UTC
Resolved - Our engineering team has resolved the issue with global event processing delays. Droplet events should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 15, 06:16 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with delayed event processing and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 15, 05:35 UTC
Identified - Our engineering team has identified the cause of the issue with global event processing delays and is actively working on a fix. We will post an update as soon as we have more information.
Jan 15, 04:33 UTC
Investigating - Our engineering team is investigating issues affecting event processing for some Droplets across all regions. At this time, you may experience delays or failures when attempting to power cycle, resize, and delete Droplets. We apologize for the inconvenience this may cause and will post an update as soon as we have more information.
Jan 15, 03:58 UTC
Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019
Completed - The scheduled maintenance has been completed.
Jan 11, 00:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 21:01 UTC
Scheduled - During the above window, our networking team will be making changes to our core networking equipment to improve performance for our FRA1 location

There may be a few minutes of increased latency as well as small amounts of packet loss while we shift traffic to redundant devices. We will endeavour to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please open up a ticket on your account.
Jan 10, 20:52 UTC
Jan 9, 2019
Resolved - Our engineering team has resolved the issue with opening support tickets via support@digitalocean.com and it should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 9, 06:11 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issues with opening support tickets via support@digitalocean.com and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 9, 05:36 UTC
Identified - Our engineering team has identified the cause of the issues with opening support tickets via support@digitalocean.com and is actively working on a fix. Please use customer portal to create tickets during this time. We sincerely apologize for any inconvenience this may have caused.
Jan 9, 04:48 UTC
Investigating - Our engineering team is investigating issues with opening support tickets via support@digitalocean.com. We apologize for the inconvenience and will share an update once we have more information. During this time, tickets can still be created via customer portal.
Jan 9, 03:29 UTC
Resolved - Issues affecting our Cloud Control Panel and API have been resolved. If you continue to experience any problems, please open a ticket with our support team.
Jan 9, 02:41 UTC
Monitoring - Services have been brought back online. We are actively monitoring the situation and will update once the issue has been completely resolved.
Jan 9, 02:06 UTC
Identified - Our team has identified the cause of the issue and has implemented a fix. We are working to bring services back online and will provide updates as we continue working to resolve the issue.
Jan 9, 01:35 UTC
Investigating - Our engineering team is actively investigating connectivity issues to our cloud platform and API. Currently, users are experiencing difficulty accessing the platform. We will provide updates as we assess the issue.
Jan 9, 01:02 UTC
Jan 8, 2019
Completed - The scheduled maintenance has been completed.
Jan 8, 23:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 21:01 UTC
Scheduled - During this window, our networking team will be making changes to our core networking equipment to improve performance for our AMS3 location

There may be a few minutes of increased latency as well as small amounts of packet loss while they shift traffic to redundant devices. They will endeavor to keep this to a minimum for the duration of the change.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Jan 8, 20:37 UTC
Jan 7, 2019

No incidents reported.

Jan 6, 2019
Resolved - Our engineering team has resolved the issue with networking in our TOR1 region. Our services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 6, 18:30 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with networking in our TOR1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 6, 18:15 UTC
Identified - Our engineering team has identified the cause of the issue with networking in our TOR1 region and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 6, 18:00 UTC
Investigating - Our engineering team is investigating an issue with networking in our TOR1 region. During this time you may experience connectivity issues and delays in using some of our services. We apologize for the inconvenience and will share an update once we have more information.
Jan 6, 17:48 UTC
Resolved - Our engineering team has resolved the issue with networking across TOR1/AMS3/SGP1/LON1/BLR1 regions. Our services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 6, 13:52 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with networking in our TOR1/AMS3/SGP1/LON1/BLR1 regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 6, 12:57 UTC
Identified - Our engineering team has identified the cause of the issue with networking across TOR1/AMS3/SGP1/LON1/BLR1 regions and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 6, 11:49 UTC
Investigating - Our engineering team is investigating an issue with networking across TOR1/AMS3/SGP1/LON1/BLR1 regions. During this time you may experience connectivity issues and delays in using some of our services. We apologize for the inconvenience and will share an update once we have more information.
Jan 6, 11:03 UTC
Resolved - Our engineering team has resolved the issue with root password emails sent during Droplet create & password reset events. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 6, 03:07 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with root password emails sent during Droplet create & password reset events and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 6, 02:32 UTC
Investigating - Our engineering team is investigating an issue with root password emails sent during Droplet create & password reset events. We apologize for the inconvenience and will share an update once we have more information. Please set all passwords via recovery mode for the time being
Jan 6, 00:03 UTC
Resolved - Our engineering team has resolved the issue with event processing. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 6, 02:10 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with with delayed events with our API and Cloud Control Panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 5, 20:27 UTC
Investigating - Our engineering team is investigating an issue with delayed events with our API and Cloud Control Panel. During this time, you may experience delayed or failed events. We apologize for the inconvenience and will share an update once we have more information.
Jan 5, 19:53 UTC