DigitalOcean Status

Issues with accessing S3/RDS resources inside Droplets in AMS3/FRA1

Monitoring - Our Engineering team has determined that the cause for intermittent issues impacting accessibility of S3/RDS resources inside of Droplets in our AMS3/FRA1 regions is outside of our network. We have reached out to the relevant third parties regarding this matter, and will continue to monitor the situation closely. We will post an update as soon as the issue is fully resolved.
Oct 22, 14:00 UTC

Investigating - Our Engineering team is investigating an issue with accessing S3/RDS resources inside Droplets in our AMS3/FRA1 region. During this time you may experience issues accessing the resources. We apologize for the inconvenience and will share an update once we have more information.
Oct 22, 11:40 UTC

Spaces Performance Issues in AMS3

Monitoring - Our engineering team has implemented a fix to resolve the issue with Spaces performance in our AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 22, 01:50 UTC

Identified - Our engineering team has identified the cause of the Spaces performance issue in our AMS3 region, and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 22, 01:31 UTC

Investigating - Our Engineering team is investigating an issue with Spaces performance in our AMS3 region. During this time, you may experience issues with accessing Spaces. We apologize for the inconvenience and will share an update once we have more information.
Oct 22, 01:16 UTC

Regions Operational

Global Operational

AMS2 Operational

AMS3 Operational

BLR1 Operational

FRA1 Operational

LON1 Operational

NYC1 Operational

NYC2 Operational

NYC3 Operational

SFO1 Operational

SFO2 Operational

SGP1 Operational

TOR1 Operational

Services Degraded Performance

API Operational

Billing Operational

Block Storage Operational

Cloud Control Panel Operational

Cloud Firewall Operational

Community Operational

DNS Operational

Droplets Operational

Event Processing Operational

Kubernetes Operational

Load Balancers Operational

Managed Databases Operational

Monitoring Operational

Networking Operational

Spaces Degraded Performance

Support Center Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 21, 2019

Block Storage API Issues Across Multiple Regions

Resolved - Our engineering team has resolved the issue with Block Storage Volumes. API actions relating to Volumes should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 21, 22:29 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Block Storage Volumes across multiple regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 21, 21:43 UTC

Investigating - Our engineering team is investigating an issue with Block Storage across multiple regions that may result in delays or errors when calling API actions relating to Volumes. We apologize for the inconvenience and will share an update once we have more information.
Oct 21, 21:29 UTC

Oct 20, 2019

No incidents reported.

Oct 19, 2019

Spaces Performance Issues in AMS3

Resolved - Our Engineering team has resolved the issue with Object Storage and Spaces performance in our AMS3 region. Accessing Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 19, 17:04 UTC

Monitoring - Our Engineering team has implemented a fix to resolve the issue with Object Storage and Spaces performance in AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 19, 16:02 UTC

Identified - Our Engineering team has identified the cause of the issue with Object Storage and Spaces performance in our AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 19, 12:51 UTC

Investigating - Our Engineering team is investigating an issue with Object Storage and Spaces performance in AMS3 region. During this time, you may experience issues with accessing Spaces. We apologize for the inconvenience and will share an update once we have more information.
Oct 19, 10:56 UTC

Spaces performance issues in AMS3

Oct 18, 2019

Spaces performance issues in AMS3

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

Droplet Creates Failures in SGP1

Resolved - Our Engineering team has resolved the issues with Droplet create failures in our SGP1 region, and all systems should now be operating normally. If you continue to experience any problems, then please open a ticket with our support team right away. Thank you for your patience throughout this process, and we apologize for any inconvenience.
Oct 12, 12:54 UTC

Identified - Our engineering team has identified the cause of the issue with Droplet create events in our SGP1 region and actively working on a fix. We will post an update as soon as additional information is available.
Oct 12, 12:19 UTC

Investigating - Our Engineering team is investigating an issues with Droplet create failures in our SGP1 region. During this time, you may experience issues with creating Droplets. We apologize for the inconvenience and will share an update once we have more information.
Oct 12, 10:04 UTC

Oct 11, 2019

No incidents reported.

Oct 10, 2019

Issues with Managed Databases

Resolved - Our engineering team has resolved the issue with accessing Managed Databases via the Cloud Control Panel. The Cloud Control Panel should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 10, 21:01 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with accessing Managed Databases via the Cloud Control Panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 10, 18:32 UTC

Identified - Our engineering team has identified the cause of the issue with accessing Managed Databases via the Cloud Control Panel, and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 10, 17:59 UTC

Investigating - Our engineering team is investigating an issue with accessing Managed Databases via the Cloud Control Panel. During this time, users may experience issues loading the Databases module in their Cloud Control Panel, or with creating new Managed Databases clusters. We apologize for the inconvenience and will share an update once we have more information.
Oct 10, 17:44 UTC

Oct 9, 2019

Issues with Droplet Creation and Event Processing

Resolved - Our Engineering team has resolved the issues with Droplet create events and event processing in multiple regions, and all systems should now be operating normally. If you continue to experience any problems, then please open a ticket with our support team right away. Thank you for your patience throughout this process, and we apologize for any inconvenience.
Oct 9, 17:09 UTC

Monitoring - Our Engineering team has implemented a fix to resolve the issues with Droplet create events and Event Processing in multiple regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 9, 16:17 UTC

Investigating - Our Engineering team is investigating an issue with Droplet create events and event processing in multiple regions. During this time you may experience delays creating Droplets via the Cloud Control Panel or API, as well as issues with other event processing such as resizing. We apologize for the inconvenience and will share an update once we have more information.
Oct 9, 15:22 UTC

Oct 8, 2019

Network Maintenance in TOR1 region

Completed - The scheduled maintenance has been completed.
Oct 8, 13:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:01 UTC

Scheduled - During the above window, our networking team will be making changes to our core networking equipment to improve performance and support future functionality in the TOR1 region.

Expected Impact:

We do not expect any impact to customer traffic during this maintenance, but there will be a risk of increased latency and packet loss while upgrades are performed.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Oct 8, 05:51 UTC

Issues with Kubernetes configuration files.

Resolved - Our engineering team has resolved the issue with Kubernetes configuration files expiring prematurely in version 1.15-4. All clusters should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 8, 00:48 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Kubernetes configuration files expiring prematurely in version 1.15-4 and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 8, 00:15 UTC

Identified - Our engineering team has identified the cause of the issue with Kubernetes configuration files expiring prematurely in version 1.15-4 and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 7, 23:34 UTC

Investigating - Our engineering team is investigating an issue with Kubernetes configuration files expiring prematurely. During this time, you may experience issues accessing your cluster. We apologize for the inconvenience and will share an update once we have more information.
Oct 7, 23:26 UTC

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