DigitalOcean Services Status

All Systems Operational
API Operational
Billing Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Support Center Operational
Reserved IP Operational
WWW Operational
App Platform Operational
Global Operational
Amsterdam Operational
Bangalore Operational
Frankfurt Operational
London Operational
New York Operational
San Francisco Operational
Singapore Operational
Sydney Operational
Toronto Operational
Container Registry Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
Droplets Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Event Processing Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Functions Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Managed Databases Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Monitoring Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SGP1 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SYD1 Operational
TOR1 Operational
Networking Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Kubernetes Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Load Balancers Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Spaces Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
BLR1 Operational
Spaces CDN Operational
AMS3 Operational
FRA1 Operational
NYC3 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
VPC Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Volumes Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
SYD1 Operational
TOR1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
NYC2 Network Maintenance 2024-07-22 22:00 UTC Jul 22, 2024 22:00 - Jul 23, 2024 02:00 UTC
Start: 2024-07-22 22:00 UTC
End: 2024-07-23 02:00 UTC

Hello,

During the above window, our networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC2 region.

Expected Impact:

These upgrades are designed and tested to be seamless, and we do not expect any impact on customer traffic due to this maintenance. Should an unexpected issue arise, a possible outcome would be a temporary loss of connectivity for impacted Droplets. Any impact would also extend to Droplet-dependent services in the NYC2 region such as Managed Databases, Load Balancers, App Platform, and Managed Kubernetes. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket/.

Thank you,
DigitalOcean Networking Team

Posted on Jul 20, 2024 - 22:18 UTC
Core Infrastructure Maintenance Jul 24, 2024 20:00-21:00 UTC
Start: 2024-07-24 20:00 UTC
End: 2024-07-24 21:00 UTC

During the above window, our Engineering team will be performing maintenance on principal infrastructure in order to improve reliability of the services. Please note that existing infrastructure will continue running without issue. This maintenance impacts create, read, update, and delete (CRUD) operations in all regions.

Expected Impact:

During the maintenance window, users may experience increased latency for the following platform operations:

Cloud Control Panel and API operations
Event processing
Droplet creates, resizes, rebuilds, and power events
Managed Kubernetes reconciliation and scaling
Load Balancer operations
Container Registry operations
App Platform operations
Managed Database creation and scaling

We expect to see two periods of 10 second impact, for a total of 20 seconds within the hour window. If unexpected impact occurs or continues for longer than expected, we will provide updates via our public status page.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Posted on Jul 17, 2024 - 13:30 UTC
Past Incidents
Jul 21, 2024

No incidents reported today.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Completed - The scheduled maintenance has been completed.
Jul 19, 01:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 UTC
Scheduled - During the above window, our Networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC1 region. This will be the second of the two maintenance activities performed by our team in the region on consecutive days.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience a temporary loss of private connectivity between VPCs. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket.

Jul 18, 21:10 UTC
Jul 18, 2024
Resolved - From 19:33 on to 21:02 UTC on July 18th, App Platform users may have experienced delays when deploying new Apps or when deploying updates to existing Apps in SFO3.

Our engineering team has deployed a fix for this issue. The impact has been resolved and users should no longer see any issues with the impacted services.

If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience, and we apologize for any inconvenience.

Jul 18, 21:34 UTC
Completed - The scheduled maintenance has been completed.
Jul 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 14:30 UTC
Scheduled - Start Time: July 18 2024 14:30 UTC
End Time: July 18 2024 16:00 UTC

During this time, our Marketplace Engineering team will be performing maintenance on our Managed Kubernetes 1-click application service.

Expected Impact:

During this maintenance, customers will be unable to view existing Kubernetes 1-click installations via the Cloud control panel or install new Kubernetes 1-click applications from the Marketplace onto new or existing clusters.

If you have any questions related to this event, please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean

Jul 17, 16:26 UTC
Jul 17, 2024
Resolved - Our Engineering team has confirmed the full resolution of the issue impacting the ability to create and manage Functions through the Cloud Control Panel and API in our TOR1 region. We appreciate your patience throughout the process.

If you continue to see errors please open a ticket with our Support team and we will be glad to assist you further.

Jul 17, 18:49 UTC
Monitoring - The fix was deployed successfully and the impact appears to have subsided. Users should now be able to create and update functions, triggers and related settings via Cloud Control Panel and API.

We are monitoring the situation and will post an update once we can fully confirm resolution.

Jul 17, 17:46 UTC
Identified - Our Engineering team has identified an issue with Functions in our TOR1 region and a fix is currently being deployed.

During this time, users may experience errors while creating or editing Functions, triggers, and related settings via the Cloud Control Panel and API.

We apologize for the disruption and will post an update once the fix has finished rolling out.

Jul 17, 17:24 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:15 UTC
Scheduled - Start: 2024-07-16 22:00 UTC
End: 2024-07-17 02:00 UTC


During the above window, our Networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC1 region. This maintenance will occur in two parts on consecutive days and we will send another maintenance notice for the second phase.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience a temporary loss of private connectivity between VPCs. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket.

Jul 16, 22:14 UTC
Jul 16, 2024
Resolved - Our Engineering team has resolved the issue with processing payments via PayPal on our platform. Services should now be operating normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Jul 16, 11:48 UTC
Update - Our Engineering team has monitored and confirmed that the impact of processing payments via PayPal has subsided. Users should not see any issues with making payments via PayPal on our platform.
We will post an update as soon as the issue is fully resolved.

Jul 16, 11:15 UTC
Monitoring - Our Engineering team continues to monitor the issue with processing payments via PayPal on our platform. The impact is mitigated and users should not see any issues when trying to use PayPal. We will post another update once we confirm the full resolution. We apologize for the inconvenience and will share an update once we have more information.
Jul 16, 11:12 UTC
Identified - Our Engineering team has identified the cause of the issue with processing payments via PayPal on our platform, and has implemented a fix. We are currently monitoring the situation and will post an update as soon as the issue is fully resolved.
Jul 16, 10:34 UTC
Investigating - Our Engineering team is investigating an issue with payments using PayPal. During this time, users may experience timeouts/failures when trying to use PayPal. We apologize for the inconvenience and will share an update once we have more information.
Jul 16, 10:08 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Resolved - Our Engineering team has confirmed the issue with SMS delivery report delays when sending messages has been fully resolved.

We appreciate your patience throughout this process and if you continue to experience problems, please open a ticket with our support team for further review.

Jul 11, 19:44 UTC
Update - We are continuing to monitor the issue of 2FA SMS codes failing to deliver. Since our last update, we have observed higher success rates in terms of SMS deliverability for two-factor authentication. Our Engineering team has been in close contact with the upstream provider, who has also noted recovery for their services. We will continue to monitor the situation.

In the meantime, if you are experiencing issues receiving 2FA codes, please reach out to our support team for assistance in accessing your account via the link here: https://www.digitalocean.com/company/contact/support

We apologize for the inconvenience.

Jul 10, 16:43 UTC
Update - We are continuing to investigate the issue of 2FA SMS codes failing to deliver. We are closely working with our upstream provider to resolve the issue, we will provide an update when we have more significant information to share.

In the meantime, if you are experiencing issues receiving 2FA codes, please reach out to our support team for assistance in accessing your account via the link here: https://www.digitalocean.com/company/contact/support

We apologize for the inconvenience and thank you for your patience and continued support.

Jul 10, 06:32 UTC
Identified - Our Engineering team has been investigating customer reports of 2FA SMS codes failing to deliver, beginning on July 8. After an extensive review, our team has identified that there is an issue with the message deliverability of an upstream provider. We are closely monitoring the situation and as soon as we have more information to share we will provide further updates.

In the meantime, customers are suggested to reach out to our support team for assistance in accessing their account if they are encountering issues receiving 2FA codes, via the link here:
https://www.digitalocean.com/company/contact/support

Jul 9, 22:34 UTC
Jul 10, 2024
Resolved - Our Engineering team has completed remediation of the previously stalled Mongo clusters and those clusters are now online.

This incident is now fully resolved. If you have any questions or continue to experience issues, please reach out to Support from within your account.

Thank you for your patience throughout this incident.

Jul 10, 20:26 UTC
Update - From 16:24 - 18:44 UTC, Load Balancers and Mongo Managed Databases failed to create successfully. Users experienced success messages, but the create processes did not complete as expected.

As of 18:44 UTC, users are able to create Load Balancers and Mongo clusters normally.

As of 19:00 UTC, all stalled Load Balancer creation operations were completed.

Our Engineering team is working to remediate a small number of stalled Mongo cluster creation attempts from the incident impact period. Users may await these remediation efforts, or simply create a new cluster, which will be successful.

We will post a final update once all stalled clusters have been remediated.

Jul 10, 19:50 UTC
Monitoring - The potential fix has completed deployment and has been confirmed to address the root cause of this incident. Users should now be able to create Load Balancers and Mongo Managed Database. Our Engineering team is monitoring the situation and we will post an update as soon as we confirm the issue is fully resolved.
Jul 10, 19:02 UTC
Identified - After further investigation, our Engineering team has confirmed that only Mongo Managed Database creates are impacted, along with Load Balancers. Managed Kubernetes is not impacted by this incident.
A potential fix is currently in progress. We will provide another update as soon as possible.

Jul 10, 18:14 UTC
Investigating - Our Engineering team is investigating an issue with creation of Load Balancers, Managed Databases, and Managed Kubernetes clusters in all regions, via both the Cloud Control Panel and API. During this time, users may see success messages when initially creating resources, but those requests will not complete. We apologize for the inconvenience and will share an update once we have more information.
Jul 10, 18:02 UTC
Jul 9, 2024
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.