Partially Degraded Service
Regions Operational
Global   Operational
AMS2   Operational
AMS3   Operational
BLR1   Operational
FRA1   Operational
LON1   Operational
NYC1   Operational
NYC2   Operational
NYC3   Operational
SFO1   Operational
SFO2   Operational
SGP1   Operational
TOR1   Operational
Services Degraded Performance
API   Operational
Block Storage   Operational
Cloud Control Panel   Degraded Performance
Cloud Firewall   Operational
Community   Operational
DNS   Operational
Droplets   Operational
Event Processing   Operational
Load Balancers   Operational
Monitoring   Operational
Networking   Operational
Spaces   Operational
Support Center   Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 15, 2017
Resolved - Our engineering team has resolved the issues associated with logging in to our Cloud Control Panel. If you are still experiencing issues logging in, please open a ticket with our Support team.
Dec 15, 05:20 UTC
Investigating - Our engineering team is investigating issues associated with logging in to our Cloud Control Panel, a result of an outage our third-party validation service is experiencing. At this time, we are temporarily disabling integration with this service, which will create an additional manual step for users logging in without 2FA. We will keep you advised of updates, and apologize for any inconvenience.
Dec 15, 04:20 UTC
Resolved - The recent issue with our contact form has been resolved, and our support team has addressed all inbound requests. We appreciate your patience while we worked to fix this issue and respond to inquires. You should no longer experience issues or delays with submitting requests through our contact form.
Dec 15, 01:56 UTC
Identified - We have identified the issue with our contact form and have begun working toward a resolution. Once we've solved the problem, we will re-enable our contact form. Until then, please email contact@digitalocean.com or submit a ticket from our control panel. If you have reached out recently via our contact form and have not heard back, your request has not been lost, but there will be a delay in processing it. If you require support more urgently please contact the e-mail address above. We apologize for the inconvenience.
Nov 30, 22:42 UTC
Update - We have temporarily disabled the contact form while we work to resolve the issues causing delays with ticket creation. Until the issue is fixed, please email contact@digitalocean.com or submit a ticket directly through the control panel if you need assistance from our support team. We appreciate your patience, and apologize for any inconveniences.
Nov 27, 23:22 UTC
Investigating - We are investigating an issue where messages submitted through our contact form are experiencing delays creating tickets in our support center. This issue may lead to a delay in response time from our support team. As we work to correct this issue, we recommend that users in need of support log into the control panel to submit tickets, or email us at contact@digitalocean.com.
Nov 27, 18:40 UTC
Completed - The scheduled maintenance has been completed.
Dec 15, 01:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 22:00 UTC
Scheduled - During the above window, the network engineering team will be performing maintenance on border Internet routers in BLR1. This is pro-active maintenance to ensure optimal performance of the networking infrastructure and enable further capacity expansion.

Expected Impact: We expect there to be no noticeable impact; however, you may experience brief periods of increased latency and a small amount of packet loss lasting up to 2 minutes as traffic is re-routed.

Periodic updates will follow as work progresses. Do not hesitate to contact support if you have any additional questions or concerns. You may do so by opening a ticket from the control panel.
Dec 14, 20:00 UTC
Dec 14, 2017
Resolved - We have resolved the issue causing event processing delays and errors. We apologize for any inconvenience and ask that you open a ticket for our support team if you continue to experience any problems.
Dec 14, 18:59 UTC
Monitoring - We have fixed and will continue to monitor the issue causing Snapshot and event delays. The backlog of processing events is clearing up and new events submitted after this point should complete normally. If you continue to experience issues, please open a ticket with out support team.
Dec 14, 18:11 UTC
Update - At this time we are also seeing delays for all Cloud and API events, not only snapshots. This includes events like creating and destroying Droplets, and power actions. We will share additional updates as we make progress on this issue.
Dec 14, 17:58 UTC
Investigating - Our engineers are investigating reports of issues creating new Snapshots. During this time, you may experience errors through the control panel and API when attempting to create a new Snapshot. We're actively working on a fix and will continue to share updates. We apologize for any inconvenience.
Dec 14, 17:31 UTC
Completed - Completed - The scheduled maintenance has been completed.
Dec 14, 07:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 03:00 UTC
Scheduled - During the above window the network engineering team will be performing maintenance on core networking equipment in TOR1. This is pro-active maintenance to ensure optimal performance of the networking infrastructure and enable further capacity expansion.

Expected Impact: We expect there to be no noticeable impact, however; you may experience brief periods of increased latency and a small amount of packet loss lasting up to 2 minutes as traffic is re-routed.

Approximately 30 minutes prior to the maintenance we will post an update on status.digitalocean.com and periodic updates will follow as work progresses.

Do not hesitate to contact support if you have any additional questions or concerns. You may do so by opening a ticket, or by replying to this email.
Dec 12, 02:38 UTC
Resolved - Our engineering team has resolved the connectivity issues to our Cloud Control Panel. If you are still experiencing issues logging in, please open a ticket with our Support team.
Dec 14, 06:31 UTC
Monitoring - Our engineering team has identified and fixed the connectivity issues to our Cloud Control Panel. We're continuing to monitor the situation. If you are still experiencing issues logging in, please open a ticket with our Support team.
Dec 14, 06:03 UTC
Investigating - Our engineering team is actively investigating connectivity issues to our Cloud Control Panel. At this time, users may experience issues with logging in. We will keep you advised of updates, and apologize for any inconvenience.
Dec 14, 05:27 UTC
Dec 13, 2017

No incidents reported.

Dec 12, 2017
Resolved - Our engineering team has resolved the issues causing delays in event processing. If you continue to see issues, please open a ticket with our support team. We apologize for the inconvenience.
Dec 12, 08:15 UTC
Monitoring - Our engineering team has fixed the issues causing delays in event processing. We will continue to monitor the situation until it is resolved. If you experience problems please open a ticket with our support team.
Dec 12, 07:38 UTC
Investigating - Our engineering team is actively investigating event processing delays. During this time you may experience slower than normal events such as renames, creates, destroys and powering on/off. We apologize for the inconvenience and will keep you posted as we have updates.
Dec 12, 06:25 UTC
Resolved - Our engineering team has confirmed the issue is resolved. If you continue to notice any additional issues, please submit a support ticket and we'll be happy to help.
Dec 12, 01:51 UTC
Monitoring - Our engineering team has resolved the issue preventing console access in SFO1. If you continue to experience any issues, please submit a support ticket and we'll be more than happy to assist.
Dec 12, 01:29 UTC
Investigating - There is an issue currently preventing console access in SFO1. During this time we recommend SSH for accessing Droplets. Our engineering team is actively investigating the issue. We will continue to provide updates as we learn more.
Dec 12, 01:22 UTC
Dec 11, 2017

No incidents reported.

Dec 10, 2017
Resolved - Our engineering team has fully resolved the issues causing event processing delays. We apologize for any inconvenience caused.
Dec 10, 13:01 UTC
Update - Our engineering team has fixed the issues causing a delay in event processing. We are continuing to monitor the situation to ensure it is resolved. If you experience problems please open a ticket with our support team.
Dec 10, 08:40 UTC
Update - Our engineering team is actively investigating issues causing a delay in event processing. Once again, we apologize for any inconvenience that this causes and appreciate your patience.
Dec 10, 07:41 UTC
Monitoring - Our engineering team has identified an issue causing slower than normal create events. Once again, we apologize for any inconvenience that this causes for you.
Dec 10, 04:43 UTC
Identified - Our engineering team is actively investigating event processing delays in NYC3. During this time you may experience slower than normal events such as creates, destroys and power events in the NYC3 region. We apologize for any inconvenience that this causes for you.
Dec 10, 03:48 UTC
Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017
Completed - The scheduled maintenance has been completed.
Dec 6, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 19:00 UTC
Scheduled - During the above window the network engineering team will be performing maintenance on border Internet routers in SGP1. This is pro-active maintenance to ensure optimal performance of the networking infrastructure and enable further capacity expansion.

Expected Impact: We expect there to be no noticeable impact, however; you may experience brief periods of increased latency and a small amount of packet loss lasting up to 2 minutes as traffic is re-routed.

Periodic updates will follow as work progresses. Do not hesitate to contact support if you have any additional questions or concerns. You may do so by opening a ticket from the control panel.
Dec 6, 17:01 UTC
Dec 5, 2017
Postmortem - Read details
Dec 8, 22:51 UTC
Resolved - At this time network connectivity in TOR1 has been resolved by our networking team. We really appreciate your patience as we worked through this issue and apologize for the impact this may have had. If you continue to experience any issues please open a support ticket.
Dec 5, 23:20 UTC
Monitoring - We experienced a brief issue with network connectivity in our TOR1 region. This is being monitored by our networking team. We appreciate your patience as we work through this and apologize for any issues this may have caused for you. If you continue to experience any issues please open a support ticket.
Dec 5, 22:40 UTC
Resolved - Our engineering team has fully resolved the issues impacting NYC3. If you continue to experience problems please open a ticket with our support team.
Dec 5, 02:21 UTC
Monitoring - Our engineering team has fixed the issues impacting our NYC3 data center. We are continuing to monitor the situation to ensure it is resolved. We will continue to update everyone as we learn more.
Dec 5, 01:31 UTC
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.