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Past Incidents
Jun 24, 2021
No incidents reported today.
Jun 23, 2021
Resolved -
Our Engineering team has resolved the issue impacting the Cloud control panel and API. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 23, 22:44 UTC
Jun 23, 22:44 UTC
Monitoring -
Our Engineering team has deployed a fix for issues impacting Cloud control panel and API. We are monitoring the situation closely. Thank you for your patience and understanding throughout this process. We will post another update once we're confident that the issue is fully resolved.
Jun 23, 22:12 UTC
Jun 23, 22:12 UTC
Identified -
Our Engineering team has identified the cause of the issue with our Cloud control panel and API. They are actively working on a fix. We will post an update as soon as additional information is available.
Jun 23, 22:06 UTC
Jun 23, 22:06 UTC
Investigating -
Our Engineering team is currently investigating an issue impacting our Cloud Control Panel and may be API. During this time, users may experience errors when trying to access the Cloud Control Panel at https://cloud.digitalocean.com/ or when trying to use the public API at api.digitalocean.com. We apologize for any inconvenience, and we'll share more information as soon as it's available.
Jun 23, 21:44 UTC
Jun 23, 21:44 UTC
Jun 22, 2021
Resolved -
Our Engineering team has successfully resolved the issues affecting the Container Registry Deployments. Users should now be able to successfully perform operations with the Container Registry, and the builds for Managed Kubernetes and App Platform users should now function properly as well. Thank you for your patience and understanding throughout this process. And if you continue to experience similar problems, then please open a ticket with our support team for further review.
Jun 22, 20:14 UTC
Jun 22, 20:14 UTC
Monitoring -
Our Engineering team has deployed a fix for the issues impacting the Container Registry deployments. We are now monitoring the situation closely and will post an update as soon as the issue is fully resolved. Thank you for your patience!
Jun 22, 15:47 UTC
Jun 22, 15:47 UTC
Identified -
Our Engineering team has identified an issue with our Container Registry. During this time you may experience delays or failures when pushing or pulling images from DigitalOcean Container Registry. Users of Managed Kubernetes and App Platform may experience build failures when deploying new Apps or when deploying updates to existing Apps. We apologize for the inconvenience, and we'll share an update once we have more information
Jun 22, 06:43 UTC
Jun 22, 06:43 UTC
Jun 21, 2021
Resolved -
Between 14:06 and 14:28 UTC, our engineering team observed issues that impacted Cloud Control Panel accessibility. During the aforementioned timeline, users may have experienced slowness or errors when accessing the Cloud Control Panel at https://cloud.digitalocean.com/. This also impacted new user sign-ups, and users may have seen issues when trying to complete registration or logging into the Cloud Control Panel. Our engineering team was able to take quick action to mitigate the impact and resolve the issue, and as of 14:28 UTC, all services are functioning normally. Thank you for your patience. If you continue to experience any issues, then please open a Support ticket right away.
Jun 21, 14:54 UTC
Jun 21, 14:54 UTC
Jun 20, 2021
Resolved -
Our Engineering team has successfully addressed the underlying issue impacting Spaces availability in our SFO2 region, and Spaces service should now be functioning normally. We are marking this incident as resolved. Thank you for your patience throughout this process. And if you continue to experience problems, please open a ticket with our Support team from within your Cloud Control Panel.
Jun 20, 05:29 UTC
Jun 20, 05:29 UTC
Monitoring -
Our Engineering team has deployed a fix to resolve the availability issues with Spaces in our SFO2 region and is currently monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 20, 04:52 UTC
Jun 20, 04:52 UTC
Identified -
Our engineering team has identified the cause of the Spaces unavailability in SFO2 region and is actively working on a fix.
We will post an update as soon as additional information is available.
Jun 20, 04:39 UTC
We will post an update as soon as additional information is available.
Jun 20, 04:39 UTC
Update -
We are continuing to investigate this issue.
Jun 20, 03:25 UTC
Jun 20, 03:25 UTC
Investigating -
Our Engineering team is investigating an issue with Spaces in our SFO2 region. During this time, users may experience issues with accessing Spaces via our Cloud Control Panel and see timeout errors when working with objects. We apologize for the inconvenience and will share an update once we have additional information.
Jun 20, 03:20 UTC
Jun 20, 03:20 UTC
Jun 19, 2021
Resolved -
Our Engineering team has successfully addressed the underlying issue impacting Spaces availability in our SFO2 region, and Spaces service should now be functioning normally. We are marking this incident as resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our Support team from within your Cloud Control Panel.
Jun 19, 05:11 UTC
Jun 19, 05:11 UTC
Monitoring -
Our Engineering team has deployed a fix to resolve the availability issues with a subset of Spaces in our SFO2 region and is currently monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 19, 04:56 UTC
Jun 19, 04:56 UTC
Investigating -
Our Engineering team is investigating an issue with Spaces in our SFO2 region. During this time, users may experience issues with accessing Spaces via our Cloud Control Panel and see timeout errors when working with objects. We apologize for the inconvenience and will share an update once we have more information.
Jun 19, 00:32 UTC
Jun 19, 00:32 UTC
Jun 18, 2021
No incidents reported.
Jun 17, 2021
No incidents reported.
Jun 16, 2021
Resolved -
Our Engineering team has verified that the issues impacting App Platform deployments are completely resolved, and all new deployments/updates should now be functioning normally. Thanks again for your patience, and we apologize for any inconvenience. If you experience any further issues at all, then please open a ticket with our Support team.
Jun 16, 14:03 UTC
Jun 16, 14:03 UTC
Monitoring -
The third-party provider has addressed and resolved the issues impacting App platform deployments, and we are currently monitoring the situation closely. We will post an update as soon as we confirm that the issue has been fully fixed. Thank you for your patience!
Jun 16, 13:14 UTC
Jun 16, 13:14 UTC
Identified -
Our engineers have identified an issue with a third-party provider impacting App Platform deployments. During this time, App Platform users may experience delays when deploying new apps or when deploying updates to existing apps. Existing apps should continue to function normally in their current state. We apologize for the inconvenience, and we'll share an update once we have more information.
Jun 16, 12:54 UTC
Jun 16, 12:54 UTC
Resolved -
Our Engineers have identified an issue that was contributing to intermittent API authentication issues for customers across all regions between 8:00 UTC yesterday (June 16) and 17:00 UTC today(June 17). During this window, some customers may have experienced intermittent authentication errors when trying to access the DigitalOcean API with newly-generated access tokens. This also impacted kubectl access to Managed Kubernetes clusters with newly-generated access tokens. Our Engineers have applied a fix to resolve this issue and as of 17:00 UTC, all API tokens should be functioning as expected. If you encounter any further issues at all, please create a ticket with our Support team.
Jun 16, 12:00 UTC
Jun 16, 12:00 UTC
Jun 15, 2021
No incidents reported.
Jun 14, 2021
Resolved -
Our Engineering team has successfully addressed the underlying issue impacting Spaces availability in our AMS3 region, and Spaces service should now be functioning normally. We are marking this incident as resolved. Thank you for your patience throughout this process. And if you continue to experience problems, then please open a ticket with our Support team from within your Cloud Control Panel.
Jun 14, 13:42 UTC
Jun 14, 13:42 UTC
Monitoring -
Our Engineering team has deployed a fix to resolve the availability issues with a subset of Spaces in our AMS3 region and is currently monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 14, 12:52 UTC
Jun 14, 12:52 UTC
Investigating -
Our Engineering team has identified the cause of the issue with API availability for Spaces in our AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Jun 14, 10:41 UTC
Jun 14, 10:41 UTC
Identified -
Our Engineering team is investigating an issue with Spaces in our AMS3 region. During this time, users may experience issues with accessing Spaces via our Cloud Control Panel and see timeout errors when working with objects. We apologize for the inconvenience and will share an update once we have more information.
Jun 14, 10:31 UTC
Jun 14, 10:31 UTC
Jun 13, 2021
No incidents reported.
Jun 12, 2021
No incidents reported.
Jun 11, 2021
Resolved -
Our engineering team has successfully resolved the issues affecting a subset of our Droplets in TOR1. Networking connectivity and all Droplet actions such as resizes should be working correctly now. If you continue experiencing any issues, please open a support ticket so that we can better assist you.
Jun 11, 14:16 UTC
Jun 11, 14:16 UTC
Investigating -
Our Engineering team is currently investigating an issue impacting a subset of Droplets in TOR1. At this time, users may experience being unable to reach their Droplet via network requests and see errors or stuck events when attempting Droplet actions. We realize how impacting this is and will provide an update as soon as possible. Thank you for your patience.
Jun 11, 10:54 UTC
Jun 11, 10:54 UTC
Resolved -
Our Engineering team has resolved the issue with Spaces in our NYC3 region. Spaces availability should now be operating normally. If you continue to experience problems, please open a ticket with our Support team from within your Cloud Control Panel. We apologize for any inconvenience.
Jun 11, 06:17 UTC
Jun 11, 06:17 UTC
Monitoring -
Our Engineering team has implemented a fix for the issue with Spaces availability in our NYC3 region. We're now monitoring the situation and will post an update as soon as the issue is fully resolved.
Jun 11, 04:24 UTC
Jun 11, 04:24 UTC
Investigating -
Our Engineering team is investigating an issue with Spaces availability in our NYC3 region. During this time you may experience an increased error rate when using the Spaces system. We apologize for the inconvenience and will share an update once we have more information.
Jun 11, 03:08 UTC
Jun 11, 03:08 UTC
Jun 10, 2021
Resolved -
Our engineering team has successfully resolved the issues affecting a subset of our Droplets. Networking connectivity and all Droplet actions such as resizes should be working correctly now. If you continue experiencing any issues, please open a support ticket so that we can better assist you.
Jun 10, 00:08 UTC
Jun 10, 00:08 UTC
Monitoring -
Our engineering team has applied a fix for the subset of Droplets that were experiencing issues across all regions. We're now monitoring the situation and will post an update as soon as the issue is fully resolved.
Jun 9, 22:30 UTC
Jun 9, 22:30 UTC
Update -
Our Engineering team continues to work towards a fix for the issue impacting a subset of Droplets across all regions. Much progress has been made towards mitigating the impact of this issue, but our Engineers are still working towards a permanent solution. During this time, affected Droplets might encounter issues responding to network requests, and Droplet actions such as resizes, rebuilds, etc might fail.
Our Engineering team also identified that this could impact Droplet-backed products such as Managed Kubernetes and Managed Databases, as well. In terms of impact to Managed Kubernetes, some nodes in some clusters will be affected by this issue, but not all nodes in all clusters. There should not be any impact to the management of Managed Kubernetes clusters (create/delete, scale, resize, etc).
We understand that this has been a long process and your continued patience is greatly appreciated. We will share more information as it becomes available.
Jun 9, 17:25 UTC
Our Engineering team also identified that this could impact Droplet-backed products such as Managed Kubernetes and Managed Databases, as well. In terms of impact to Managed Kubernetes, some nodes in some clusters will be affected by this issue, but not all nodes in all clusters. There should not be any impact to the management of Managed Kubernetes clusters (create/delete, scale, resize, etc).
We understand that this has been a long process and your continued patience is greatly appreciated. We will share more information as it becomes available.
Jun 9, 17:25 UTC
Update -
Our Engineering team has identified a recurring issue affecting a subset of Droplets. During this time, affected Droplets might not be responding to network requests, and Droplet actions such as resizes, rebuilds etc. might fail. Our Engineering team also identified that it could affect Droplet-backed products such as Managed Kubernetes as well. We apologize for the inconvenience and will share an update once we have more information.
Jun 9, 11:11 UTC
Jun 9, 11:11 UTC
Identified -
Our Engineering team has identified a recurring issue affecting a subset of Droplets. During this time, affected Droplets might not be responding to network requests, and Droplet actions such as resizes, rebuilds etc. might fail. We apologize for the inconvenience and will share an update once we have more information.
Jun 9, 08:46 UTC
Jun 9, 08:46 UTC
Update -
Our Engineering team has implemented a fix regarding the issue impacting Subset of Droplets. Affected Droplets are now reachable and users are able to perform actions such resize, rebuilds etc. We're now monitoring the situation and will post an update as soon as the issue is fully resolved.
Jun 9, 07:03 UTC
Jun 9, 07:03 UTC
Investigating -
Our Engineering team is currently investigating an issue globally impacting a subset of Droplets. At this time, users may experience being unable to reach their Droplet via network requests and see errors or stuck events when attempting Droplet actions such as resizes, rebuilds, etc. Our team is currently working to identify which regions are most impacted, as well as what specific Droplets are impacted. We realize how impacting this is and will provide an update as soon as possible. Thank you for your patience.
Jun 9, 01:46 UTC
Jun 9, 01:46 UTC