DigitalOcean Status

Jun 27, 2019

No incidents reported today.

Jun 26, 2019

Networking Issues in NYC1 Affecting Multiple Services

Resolved - Our engineering team has resolved the issues that were resulting from the faulty network card, and impact is now resolved. All services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 26, 17:04 UTC

Monitoring - Our engineering team has now completed the router code upgrade to help restore stability and resolve the issues due to the faulting network card. We appreciate your patience and will post an update as soon as the issue is fully resolved.
Jun 26, 15:50 UTC

Update - Our engineering team has identified and remediated the immediate issues, which were discovered to be related to a faulting network card. However, we continue to see alerts that indicate there are still intermittent issues with stability. Our engineering team is now executing a router code upgrade that we believe will address the issues and allow us to fully restore service. During this upgrade, users can expect to see brief connectivity issues and interrupted traffic flows. We apologize for the inconvenience and will post another update once the upgrade has completed.
Jun 26, 14:22 UTC

Identified - Our engineering team has identified the cause of the issue with networking in our NYC1 region that is currently causing connectivity issues and impacting multiple services, including our Cloud Control Panel and API, and is working on a fix. We will post an update as additional information is available.
Jun 26, 13:31 UTC

Update - Our engineering team continues to investigate the ongoing issues. a networking issue in our NYC1 region. During this time, you may experience intermittent packet loss or increased latency, as well as issues with creating and accessing services and accounts from the Cloud Control Panel or API. We apologize for the inconvenience and will share an update once we have more information.
Jun 26, 12:11 UTC

Investigating - Our engineering team is investigating a networking issue in our NYC1 region. During this time, you may experience intermittent packet loss or increased latency. We apologize for the inconvenience and will share an update once we have more information.
Jun 26, 11:48 UTC

NYC1 Region Network Maintenance

Completed - The scheduled maintenance has been completed.
Jun 26, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 04:00 UTC

Scheduled - Our networking team will be upgrading core networking equipment to improve performance and reliability for our NYC1 location.

Expected Impact: During this window you may experience brief moments of packet loss as traffic is shifted between networking devices. We will endeavor to keep this to a minimum during the maintenance window.

If you have any questions or concerns, please reach out to us by emailing support or opening up a ticket on your account.
Jun 26, 03:30 UTC

Jun 25, 2019

Vault Version Upgrades

Completed - The scheduled maintenance has been completed.
Jun 25, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 19:01 UTC

Scheduled - During this time, our Engineering Team will be performing work to upgrade the version of Vault used on our platform. We expect no impact, but should Vault become unavailable, root-password Droplet creates will fail, as well as LBaaS resource creations. We do not expect this to happen, and will post a further update if we experience any issues during this maintenance window.
Jun 25, 18:40 UTC

Jun 24, 2019

NYC1 New Service Creation Disabled

Resolved - At this time, the maintenance in our NYC1 region continues, but our Engineering Team has updated our Cloud Control Panel and API to reflect the availability for new services in NYC1. Due to this update, we will be resolving this status page. Once the maintenance has completed, the Cloud Control Panel and API will be updated once more to reflect restored availability in NYC1.
Jun 24, 14:53 UTC

Identified - Droplet, Load Balancer, Kubernetes cluster and Managed Database creation is temporarily disabled in our NYC1 region. Our engineering team is performing maintenance to reenable new creation of these services, but we expect this to take several days and in the meantime, we recommend that users utilize these services where available, for example in our NYC3 or TOR1 regions. We will post an update here as soon as creates are reenabled in NYC1.
Jun 23, 16:09 UTC

Internet Connectivity Issues due to Routing Leak

Resolved - The provider from where the leak originated has confirmed resolution, and at this time, users should now be able to access resources on our platform normally, as well as access resources on the Internet from our platform. If you continue to experience any issues, please open a ticket with our Support Team.
Jun 24, 13:18 UTC

Monitoring - We are aware that a routing leak from a major provider has caused connectivity problems across the Internet. DigitalOcean users may have experienced issues when attempting to access resources on our platform, and accessing resources on the Internet from our platform. The leak appears to have been resolved and connectivity across the Internet should be returning to normal. We're continuing to monitor the situation and will post an update once we've confirmed resolution.
Jun 24, 12:45 UTC

TOR1 Region Network Maintenance

Completed - The scheduled maintenance has been completed.
Jun 24, 04:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 04:00 UTC

Scheduled - Our networking team will be performing some proactive work in TOR1 for further expansion.

Expected Impact:

All resource management events in TOR1 will be temporarily disabled during this maintenance window.

We do not anticipate an impact to connectivity for existing Droplet's public or private networking, however customers will not be able to perform management events such as a power cycle, snapshot, or destroys for the duration of events being disabled.

If you have any questions or concerns, please reach out to us by emailing support or opening up a ticket on your account.
Jun 24, 03:38 UTC

Jun 22, 2019

Issue with Public and Private Networking in AMS3

Resolved - Our engineering team has resolved the issue with public and private networking in AMS3. AMS3 networking should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 22, 21:56 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with public and private networking in AMS3 and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 22, 21:24 UTC

Investigating - Our engineering team is investigating an issue with public and private networking in AMS3. During this time, you may experience issues with packet loss or latency. We apologize for the inconvenience and will share an update once we have more information.
Jun 22, 21:14 UTC

Issue with Creation of Managed Databases

Resolved - Our engineering team has resolved the issue with Managed Databases. Managed Databases should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 22, 21:17 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with creating Managed Databases and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 22, 20:46 UTC

Investigating - Our engineering team is investigating an issue with Managed Databases. During this time, you may experience issues when trying to create a Managed Database cluster. We apologize for the inconvenience and will share an update once we have more information.
Jun 22, 20:10 UTC

Urgent NYC1 Block Storage Maintenance

Resolved - Our engineering team has resolved the issues affecting Block Storage users in our NYC1 region. Block Storage performance should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 22, 04:31 UTC

Update - We are continuing to make progress with this rollout. There may be brief dips in Block Storage performance as this update is applied, although no major impact is expected. If you do notice issues please open a ticket via https://www.digitalocean.com/company/contact/. We will continue to post updates as this work progresses, and apologize for any inconvenience.
Jun 22, 02:30 UTC

Identified - Our engineering teams have identified performance issues affecting Block Storage users in NYC1. We will be immediately rolling out an update that is expected to improve performance. There may be brief dips in Block Storage performance as this update is applied although no major impact is expected. If you do notice issues please open a ticket via https://www.digitalocean.com/company/contact/. We apologize for any inconvenience.
Jun 21, 23:14 UTC

Jun 21, 2019

Intermittent Packet Loss and Latency in our NYC1 Region

Resolved - The issue with networking our NYC1 region is now resolved. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 21, 23:39 UTC

Monitoring - Our Network engineering team have observed the impact of the networking issue in our NYC1 region recede and is monitoring the situation moving forward. We will post an update as soon as the issue is fully resolved.
Jun 21, 23:06 UTC

Investigating - Our engineering team is investigating a networking issue in our NYC1 region. During this time, you may experience intermittent packet loss or increased latency. We apologize for the inconvenience and will share an update once we have more information.
Jun 21, 22:56 UTC

Jun 20, 2019

Droplet Create Event Delays

Resolved - Our engineering team has resolved the issue with Droplet create events. Droplet create events should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 20, 23:28 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Droplet create event delays and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 20, 22:56 UTC

Update - We are continuing to work on a fix for this issue.
Jun 20, 22:42 UTC

Identified - Our engineering team is investigating an issue with Droplet create events. During this time, you may experience delays creating Droplets via the Cloud panel or API. We apologize for the inconvenience and will share an update once we have more information.
Jun 20, 21:55 UTC

Networking Issues in NYC3 Affecting Multiple Services

Resolved - Our engineering team has resolved the issue with networking in our NYC3 region. Previously affected services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 20, 02:34 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with networking in our NYC3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 20, 01:58 UTC

Update - Our engineering team is investigating a networking issue in NYC3 that is affecting our Cloud Control Panel, API, and Spaces service. During this time, customers may also experience intermittent, temporary latency or connection loss on Droplets in NYC3 while we take mitigation steps on core network equipment. As this issue currently appears to be inclusive of the ongoing Spaces incident, they will be merged. We will share additional updates as soon as we have more information.
Jun 19, 21:32 UTC

Update - We are continuing to investigate this issue with our Engineering team. We apologize for the continued inconvenience, as soon as we have an update we will share more information.
Jun 19, 19:10 UTC

Investigating - Our engineering team is investigating an issue with the Cloud Control Panel and API. During this time, customers may experience issues creating and accessing services from the Cloud Control Panel or API. We apologize for the inconvenience and will share an update once we have more information.
Jun 19, 18:57 UTC

Jun 19, 2019

Spaces Unavailable in Control Panel

Resolved - Our engineering team has identified the issues affecting our Spaces service as being caused by the ongoing issues with networking in our NYC3 region. This incident is now being merged into the ongoing status page 'Networking Issues in NYC3 Affecting Multiple Services'. Thank you for your ongoing patience as we investigate further. A link to that status can be found here:

http://status.digitalocean.com/incidents/90tcl81wfn20
Jun 19, 21:40 UTC

Update - Our engineering team continues to investigate an issue with Spaces. During this time, you may experience issues accessing your Space via the Control Panel or when creating or deleting a bucket. Access to Spaces data in our NYC3 region may also be impacted. We apologize for the inconvenience and will share an update once we have more information.
Jun 19, 20:26 UTC

Investigating - Our engineering team is investigating an issue with Spaces. During this time, you may experience issues accessing your Space via the Control Panel. We apologize for the inconvenience and will share an update once we have more information.
Jun 19, 17:31 UTC

Jun 18, 2019

No incidents reported.

Jun 17, 2019

Cloud Control Panel and API Connectivity

Resolved - Our engineering team has resolved the issues with the Cloud Control Panel and API and these services should be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 17, 23:18 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Cloud Control Panel and our API and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 17, 22:48 UTC

Investigating - Our engineering team is investigating an issue with the Cloud Control Panel and our API. During this time, customers may experience issues creating and accessing services from the Cloud Control Panel and API. We apologize for the inconvenience and will share an update once we have more information.
Jun 17, 22:02 UTC

NYC2 Hardware Mainteanance

Completed - The scheduled maintenance has been completed.
Jun 17, 17:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 13:00 UTC

Scheduled - Our Engineering Team will be performing maintenance in our NYC2 datacenter to help reduce our footprint in that datacenter. No impact is expected from this maintenance, but there is a small chance that this work could result in an inability to create or update DNS records. All DNS records will continue to resolve normally throughout this work. We will post updates as the maintenance progresses.
Jun 17, 12:07 UTC

Connectivity Issues with Managed Databases

Resolved - Our engineering team has resolved the issue with connectivity issues with newly created Managed Databases Clusters. All connections should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 17, 16:34 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with Managed Databases connectivity and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 17, 15:42 UTC

Identified - Our engineering team has identified the cause of the issue with connectivity to newly created Managed Databases clusters and is actively working on a fix. We will post an update as soon as additional information is available.
Jun 17, 15:38 UTC

Investigating - Our engineering team is investigating an issue with connectivity issues in newly created Managed Databases clusters. During this time, users may experience issues with connecting to newly created clusters. Existing clusters continue to function normally at this time. We apologize for the inconvenience and will share an update once we have more information.
Jun 17, 15:24 UTC

Issues with DNS Resolution

Resolved - Our engineering team has resolved the issue with intermittent failures and increased latency in DNS resolution. DNS resolution should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 17, 16:05 UTC

Monitoring - Our engineering team has identified and implemented a fix to resolve the issue with intermittent failures and increased latency in DNS resolution and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 17, 15:31 UTC

Investigating - Our engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution. During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. We apologize for the inconvenience and will share an update once we have more information.
Jun 17, 15:11 UTC

Issues with DNS Resolution

Resolved - Our engineering team has resolved the issue with intermittent failures and increased latency in DNS resolution. DNS resolution should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 17, 10:46 UTC

Monitoring - Our engineering team has implemented a fix to resolve the issue with intermittent failures and increased latency in DNS resolution and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jun 17, 10:14 UTC

Identified - Our engineering team has identified the cause of the issue with intermittent failures and increased latency in DNS resolution and is actively working on a fix. We will post an update as soon as additional information is available.
Jun 17, 09:48 UTC

Investigating - Our engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution. During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. We apologize for the inconvenience and will share an update once we have more information.
Jun 17, 09:03 UTC

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

Intermittent Packet Loss and Latency in our NYC1 Region

Resolved - The issue with networking our NYC1 region is now resolved. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 14, 19:00 UTC

Monitoring - Our Network engineering team have observed the impact of the networking issue in our NYC1 region recede and is monitoring the situation moving forward. We will post an update as soon as the issue is fully resolved.
Jun 14, 16:59 UTC

Investigating - Our engineering team is investigating a networking issue in our NYC1 region. During this time, you may experience intermittent packet loss or increased latency. We apologize for the inconvenience and will share an update once we have more information.
Jun 14, 15:37 UTC

Jun 13, 2019

No incidents reported.