Issues with App Platform in FRA Region
Monitoring - Our Engineering team has implemented a fix to resolve the issue impacting App Platform sites in our FRA region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 27, 21:44 UTC
Identified - Our Engineering team has identified the cause of the issue impacting App Platform sites in our FRA region and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 27, 21:10 UTC
Investigating - Our engineering team is currently investigating an issue impacting App Platform sites in our FRA region. During this time, some users may experience errors when trying to access websites and resources hosted on our App Platform in FRA. We apologize for the inconvenience, and we will share more information as soon as it's available.
Jan 27, 20:41 UTC
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SFO3 Operational
SGP1 Operational
TOR1 Operational
Services Degraded Performance
API Operational
App Platform Degraded Performance
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
Container Registry Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Operational
Support Center Operational
Spaces CDN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 27, 2021
Latency issues with Spaces in SGP1
Resolved - Our Engineering team has resolved the issue with Spaces. Accessing Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 27, 09:18 UTC
Monitoring - Our Engineering team has identified the issue with Spaces in our SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 27, 08:29 UTC
Investigating - Our Engineering team is investigating an issue with Spaces in our SGP1 region. During this time you may experience slowdowns or inability to access Spaces. We apologize for the inconvenience and will share an update once we have more information.
Jan 27, 08:08 UTC
Jan 26, 2021
Issues Impacting New Account Registrations
Resolved - Our engineering team has resolved the issue impacting new account creations, and all services are functioning normally at this time. Thank you for your patience throughout this process, and we apologize for the inconvenience. If you notice any further issues at all, then please open a ticket with our support team right away.
Jan 26, 19:45 UTC
Monitoring - Our engineering team has implemented a fix for the issue impacting new account creations, and is monitoring the situation closely. We will post another update once we're confident that the issue is fully resolved.
Jan 26, 19:14 UTC
Investigating - Our engineering team is currently investigating an issue impacting new account creations. During this time, users may experience difficulty with completing sign-up process when using a credit card as the payment method. We apologize for the inconvenience and will share an update once we have more information.
Jan 26, 18:49 UTC
Issues with Spaces Availability in NYC3
Resolved - Our engineering team has resolved the issue impacting Spaces availability for a portion of buckets in our NYC3 region. Space should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 26, 01:15 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue impacting Spaces availability for a portion of buckets in our NYC3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 26, 00:49 UTC
Investigating - Our engineering team is currently investigating an issue impacting Spaces availability for a portion of buckets in our NYC3 region. During this time, some users may experience 500 errors when trying to access impacted buckets in the region. We apologize for the inconvenience and will share an update once we have more information.
Jan 25, 16:56 UTC
Jan 25, 2021
Limited Droplet Creation Availability in BLR1
Resolved - Our engineering team has resolved the issue with limited Droplet creation availability in our BLR1 region. Droplet creates should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 25, 11:20 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with limited Droplet creation availability in our BLR1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 25, 11:01 UTC
Identified - Our Engineering team has identified the cause of the issue with limited Droplet creation availability in our BLR1 region region and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 25, 10:50 UTC
Investigating - Our Engineering team is investigating an issue with limited Droplet creation availability in our BLR1 region. During this time you may experience failures while creating Droplets. We apologize for the inconvenience and will share an update once we have more information.
Jan 25, 05:47 UTC
Jan 24, 2021

No incidents reported.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021
Issues with processing events in SGP1
Resolved - Our Engineering team has resolved the issue impacting event processing in our SGP1 region, and all services should now be functioning normally. Thank you for your patience throughout this process. Please contact Support if you continue to experience any further problems.
Jan 21, 13:18 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with processing events in our SGP1 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 21, 12:51 UTC
Identified - Our Engineering team has identified the cause of the issue with processing events in our SGP1 region and is actively working on a fix. We will post an update as soon as additional information is available.
Jan 21, 12:36 UTC
Investigating - Our Engineering team is investigating an issue with processing events in our SGP1 region. During this time you may experience latencies or failed events on Droplets. We apologize for the inconvenience and will share an update once we have more information.
Jan 21, 12:07 UTC
NYC3 Network Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 01:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 01:01 UTC
Scheduled - Start: 2021-01-21 01:00 UTC
End: 2021-01-21 02:00 UTC

During the above window, the networking team will be performing some proactive work in NYC3 for further expansion.

Expected Impact:

All resource management events in NYC3 will be temporarily disabled during the maintenance.

We do not anticipate an impact to connectivity for existing Droplets, on either public or private networks, however you will not be able to perform management events such as a power cycle, snapshot, or destroys for the duration of events being disabled.

Do not hesitate to contact support if you have any additional questions or concerns- you may do so by opening a ticket from within your account.
Jan 21, 00:07 UTC
Jan 20, 2021

No incidents reported.

Jan 19, 2021
Connectivity issues in BLR1 region
Resolved - Our engineering team has resolved the issue impacting networking in BLR1, and all services should now be functioning normally. Thank you for your patience throughout this period, and we apologize for any inconvenience. If you continue to experience problems, please open a ticket with our support team.
Jan 19, 15:44 UTC
Monitoring - Our engineering team has implemented a fix for the issue impacting networking in our BLR1 region, and is monitoring the situation closely. We will share another update once the matter is fully resolved.
Jan 19, 13:32 UTC
Investigating - Our Engineering team is investigating an issue with networking in our BLR1 region. During this time you may experience timeouts, delays in the connections and creates in this region. We apologize for the inconvenience and will share an update once we have more information.
Jan 19, 12:51 UTC
Jan 18, 2021
NYC3 Network Maintenance
Completed - The scheduled maintenance has been completed.
Jan 18, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 22:02 UTC
Scheduled - During the above window, our networking team will be performing some proactive work in NYC3 for further expansion.

Expected Impact:

All resource management events in NYC3 will be temporarily disabled for several short periods during this maintenance. We do not anticipate an impact to connectivity for existing Droplets on either public or private networks, however you will not be able to perform management events such as a power cycle, snapshot, or destroy for the duration of events being disabled.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Jan 18, 20:31 UTC
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Issues with Cloud Control Panel
Resolved - Our engineering team has resolved the issue with Cloud control panel. Cloud control panel should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jan 14, 12:21 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Cloud control panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Jan 14, 11:41 UTC
Identified - Our Engineering team has identified the cause of the issue with Cloud control panel and is actively working on a fix. During this time, you might face issues accessing the Cloud panel. We will post an update as soon as additional information is available.
Jan 14, 11:12 UTC
Jan 13, 2021

No incidents reported.

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