Issues with accessing S3/RDS resources inside Droplets in AMS3/FRA1
Investigating - Our Engineering team is investigating an issue with accessing S3/RDS resources inside Droplets in our AMS3/FRA1 region. During this time you may experience issues accessing the resources. We apologize for the inconvenience and will share an update once we have more information.
Oct 22, 11:40 UTC
Spaces Performance Issues in AMS3
Monitoring - Our engineering team has implemented a fix to resolve the issue with Spaces performance in our AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 22, 01:50 UTC
Identified - Our engineering team has identified the cause of the Spaces performance issue in our AMS3 region, and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 22, 01:31 UTC
Investigating - Our Engineering team is investigating an issue with Spaces performance in our AMS3 region. During this time, you may experience issues with accessing Spaces. We apologize for the inconvenience and will share an update once we have more information.
Oct 22, 01:16 UTC
Regions Operational
Global Operational
AMS2 Operational
AMS3 Operational
BLR1 Operational
FRA1 Operational
LON1 Operational
NYC1 Operational
NYC2 Operational
NYC3 Operational
SFO1 Operational
SFO2 Operational
SGP1 Operational
TOR1 Operational
Services Degraded Performance
API Operational
Billing Operational
Block Storage Operational
Cloud Control Panel Operational
Cloud Firewall Operational
Community Operational
DNS Operational
Droplets Operational
Event Processing Operational
Kubernetes Operational
Load Balancers Operational
Managed Databases Operational
Monitoring Operational
Networking Operational
Spaces Degraded Performance
Support Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 21, 2019
Block Storage API Issues Across Multiple Regions
Resolved - Our engineering team has resolved the issue with Block Storage Volumes. API actions relating to Volumes should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 21, 22:29 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Block Storage Volumes across multiple regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 21, 21:43 UTC
Investigating - Our engineering team is investigating an issue with Block Storage across multiple regions that may result in delays or errors when calling API actions relating to Volumes. We apologize for the inconvenience and will share an update once we have more information.
Oct 21, 21:29 UTC
Oct 20, 2019

No incidents reported.

Oct 19, 2019
Spaces Performance Issues in AMS3
Resolved - Our Engineering team has resolved the issue with Object Storage and Spaces performance in our AMS3 region. Accessing Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 19, 17:04 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Object Storage and Spaces performance in AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 19, 16:02 UTC
Identified - Our Engineering team has identified the cause of the issue with Object Storage and Spaces performance in our AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 19, 12:51 UTC
Investigating - Our Engineering team is investigating an issue with Object Storage and Spaces performance in AMS3 region. During this time, you may experience issues with accessing Spaces. We apologize for the inconvenience and will share an update once we have more information.
Oct 19, 10:56 UTC
Spaces performance issues in AMS3
Resolved - Our Engineering team has resolved the issue with Object Storage and Spaces performance in our AMS3 region. Accessing Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 19, 09:42 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Object Storage and Spaces performance in AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 19, 09:13 UTC
Oct 18, 2019
Spaces performance issues in AMS3
Resolved - Our Engineering team has resolved the issue with Object Storage and Spaces performance in our AMS3 region. Accessing Spaces should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 18, 13:25 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issue with Object Storage and Spaces performance in AMS3 region and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 18, 12:42 UTC
Identified - Our Engineering team has identified the cause of the issue with Object Storage and Spaces performance in our AMS3 region and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 18, 12:18 UTC
Investigating - Our Engineering team is investigating an issue with Object Storage and Spaces performance in AMS3 region. During this time, you may experience issues with accessing Spaces. We apologize for the inconvenience and will share an update once we have more information.
Oct 18, 12:07 UTC
Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019
Droplet Creates Failures in SGP1
Resolved - Our Engineering team has resolved the issues with Droplet create failures in our SGP1 region, and all systems should now be operating normally. If you continue to experience any problems, then please open a ticket with our support team right away. Thank you for your patience throughout this process, and we apologize for any inconvenience.
Oct 12, 12:54 UTC
Identified - Our engineering team has identified the cause of the issue with Droplet create events in our SGP1 region and actively working on a fix. We will post an update as soon as additional information is available.
Oct 12, 12:19 UTC
Investigating - Our Engineering team is investigating an issues with Droplet create failures in our SGP1 region. During this time, you may experience issues with creating Droplets. We apologize for the inconvenience and will share an update once we have more information.
Oct 12, 10:04 UTC
Oct 11, 2019

No incidents reported.

Oct 10, 2019
Issues with Managed Databases
Resolved - Our engineering team has resolved the issue with accessing Managed Databases via the Cloud Control Panel. The Cloud Control Panel should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 10, 21:01 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with accessing Managed Databases via the Cloud Control Panel and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 10, 18:32 UTC
Identified - Our engineering team has identified the cause of the issue with accessing Managed Databases via the Cloud Control Panel, and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 10, 17:59 UTC
Investigating - Our engineering team is investigating an issue with accessing Managed Databases via the Cloud Control Panel. During this time, users may experience issues loading the Databases module in their Cloud Control Panel, or with creating new Managed Databases clusters. We apologize for the inconvenience and will share an update once we have more information.
Oct 10, 17:44 UTC
Oct 9, 2019
Issues with Droplet Creation and Event Processing
Resolved - Our Engineering team has resolved the issues with Droplet create events and event processing in multiple regions, and all systems should now be operating normally. If you continue to experience any problems, then please open a ticket with our support team right away. Thank you for your patience throughout this process, and we apologize for any inconvenience.
Oct 9, 17:09 UTC
Monitoring - Our Engineering team has implemented a fix to resolve the issues with Droplet create events and Event Processing in multiple regions and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 9, 16:17 UTC
Investigating - Our Engineering team is investigating an issue with Droplet create events and event processing in multiple regions. During this time you may experience delays creating Droplets via the Cloud Control Panel or API, as well as issues with other event processing such as resizing. We apologize for the inconvenience and will share an update once we have more information.
Oct 9, 15:22 UTC
Oct 8, 2019
Network Maintenance in TOR1 region
Completed - The scheduled maintenance has been completed.
Oct 8, 13:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:01 UTC
Scheduled - During the above window, our networking team will be making changes to our core networking equipment to improve performance and support future functionality in the TOR1 region.

Expected Impact:

We do not expect any impact to customer traffic during this maintenance, but there will be a risk of increased latency and packet loss while upgrades are performed.

If you have any questions or concerns, please reach out to us by opening up a ticket on your account.
Oct 8, 05:51 UTC
Issues with Kubernetes configuration files.
Resolved - Our engineering team has resolved the issue with Kubernetes configuration files expiring prematurely in version 1.15-4. All clusters should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Oct 8, 00:48 UTC
Monitoring - Our engineering team has implemented a fix to resolve the issue with Kubernetes configuration files expiring prematurely in version 1.15-4 and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
Oct 8, 00:15 UTC
Identified - Our engineering team has identified the cause of the issue with Kubernetes configuration files expiring prematurely in version 1.15-4 and is actively working on a fix. We will post an update as soon as additional information is available.
Oct 7, 23:34 UTC
Investigating - Our engineering team is investigating an issue with Kubernetes configuration files expiring prematurely. During this time, you may experience issues accessing your cluster. We apologize for the inconvenience and will share an update once we have more information.
Oct 7, 23:26 UTC
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