DigitalOcean Services Status

All Systems Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SGP1 Ongoing Managed Kubernetes Maintenance 2024-07-01 Jul 1, 2024 12:00 - Jul 8, 2024 21:00 UTC
Scheduled - Start: 2024-07-01 1200 UTC
End: 2024-07-08 2100 UTC

During the above window, our Engineering team will be performing ongoing security maintenance on Managed Kubernetes control plane clusters in our SGP1 region.

Expected impact:

While our team will take all possible precautions to prevent impact during this event, some Managed Kubernetes clusters in the region may experience brief periods where control plane connectivity is lost. In such an event, Managed Kubernetes control plane operations such as scaling, resizing, adding nodes and creation of new clusters may be delayed. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this event please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket

Thank you,
Team DigitalOcean
Jul 01, 2024 - 08:50 UTC
Past Incidents
Jul 1, 2024

No incidents reported today.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.

Jun 28, 2024
Spaces in NYC3
Resolved - Our Engineering team has confirmed that this incident has been fully resolved.

We appreciate your patience throughout this process and if you continue to experience problems, please open a ticket with our support team for further review.
Jun 28, 21:57 UTC
Monitoring - Our Engineering team has taken actions to mitigate the issue affecting intermittent request failures for Spaces in NYC3 and is monitoring the situation.

The impact has subsided and users should be able to interact with Spaces normally.

We will post an update once we confirm this incident is fully resolved.
Jun 28, 21:18 UTC
Update - Our Engineering team is continuing to investigate the root cause of the issue with intermittent request failures for Spaces in NYC3. Observed error rates are trending down to pre-incident levels, but may spike again.

We will provide an update as soon as we have additional information.
Jun 28, 20:37 UTC
Investigating - Beginning around 17:40 UTC, Our Engineering team is investigating an issue impacting Spaces in our NYC3 region. During this time, users may encounter intermittent request failures for Spaces in NYC3. Additionally, load times for objects in that region may be slower.

We apologize for any inconvenience caused and will provide further updates as soon as possible.
Jun 28, 19:04 UTC
Jun 27, 2024
Events for Droplets with Reserved IP's in Multiple Regions
Resolved - Our Engineering team has confirmed that this incident has been fully resolved.

Thank you for your patience. If you continue to experience any problems, please open a ticket with our support team for further review.
Jun 27, 23:57 UTC
Monitoring - Our Engineering team has confirmed that the issue for Droplets with previously failed events has been remediated, and further events should now successfully complete.

We are continuing to monitor this situation and will post an update as soon as the issue is fully resolved.
Jun 27, 23:22 UTC
Update - Our Engineering team has completed deployment of the fix. No additional users should now experience event failures.

Droplets that experienced failed events are now being remediated to fix their event state, so that future events can succeed normally.

We will provide another update once the remediation step is complete.
Jun 27, 21:12 UTC
Identified - Beginning around 16:00 UTC, our Engineering team identified an uptick in event errors for Droplets that utilize a Reserved IP in multiple regions. A subset of users are experiencing errors in processing events, especially "power on", via both API and the Cloud Control Panel.

Our team has identified the root cause of the issue and a fix is currently in progress.

We will provide another update once the fix is confirmed.
Jun 27, 20:54 UTC
Rescheduled: NYC1 Network Maintenance 2024-06-27 10:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:00 UTC
Scheduled - Start: 2024-06-27 10:00 UTC
End: 2024-06-27 12:00 UTC

During the above window, our Networking team will be performing maintenance on core switches in our NYC1 datacenter as part of network upgrades. This is a rescheduled maintenance event previously scheduled for 2024-06-11 10:00 UTC.

Expected Impact:

We anticipate brief interruptions in network traffic from Droplets and Droplet-based services. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. We will endeavor to keep any such impact to a minimum.

We apologize for any inconvenience this short notice causes and thank you for your understanding. If you have any questions related to this issue please send us a ticket from your cloud support page using https://cloudsupport.digitalocean.com/s/createticket


Thank you,
Team DigitalOcean
Jun 24, 10:27 UTC
Jun 26, 2024
Managed Kubernetes Cluster Creation
Resolved - Our Engineering team has confirmed the full resolution of the issue impacting the Managed Kubernetes cluster creation. As of 12:18 UTC the functionality has been restored completely and users should be able to deploy new clusters via Cloud Control Panel and API.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Jun 26, 14:10 UTC
Monitoring - Our Engineering team has deployed a fix for the issue impacting the Managed Kubernetes cluster creation across all regions. The impact has been mitigated and users should no longer experience any issues deploying new clusters via Cloud Control panel and API.

We are monitoring the situation and will post an update once the incident is completely resolved.
Jun 26, 13:36 UTC
Investigating - Our Engineering team is investigating an issue impacting our Managed Kubernetes service in all regions. Beginning 11:10 UTC, users may have experienced errors while creating new clusters using Control panel and API.

We apologize for the inconvenience and will share an update once we have more information.
Jun 26, 12:05 UTC
Jun 25, 2024
BLR1 Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 12:30 UTC
Scheduled - Start: 2024-06-25 12:30 UTC
End: 2024-06-25 16:30 UTC

During the above window, our Networking team will be making changes to core networking infrastructure, to improve performance and scalability in the BLR1 region.

Expected impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience increased latency or a brief disruption in network traffic. We will endeavor to keep any such impact to a minimum.

If you have any questions related to this issue please send us a ticket from your cloud support page. https://cloudsupport.digitalocean.com/s/createticket
Jun 23, 15:21 UTC
Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024
Monitoring Alerts Creation
Resolved - Our engineering team has resolved the issue with creating a monitoring alert in the Monitoring section of the Cloud Control Panel.

Thank you for your patience. If you continue to experience any problems, please open a support ticket from within your account.
Jun 19, 23:04 UTC
Monitoring - Our Engineering team has implemented a fix regarding the issue with creating a monitoring alert in the Monitoring section of the Cloud Control Panel. We are monitoring the situation to ensure there is no recurrence.

We will post another update once we confirm the issue is fully resolved.
Jun 19, 22:22 UTC
Investigating - Our Engineering team is investigating an issue impacting our Monitoring Alerts service.

During this time, users may have been experiencing errors or unexpected delays while trying to create monitoring alerts via Cloud Control Panel.

We apologize for the inconvenience and will post an update as soon as we have additional information.
Jun 19, 19:25 UTC
NYC3 Network Maintenance 2024-06-18 22:00 UTC Phase 2
Completed - The scheduled maintenance has been completed.
Jun 19, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:00 UTC
Scheduled - Start: 2024-06-18 22:00 UTC
End: 2024-06-19 02:00 UTC

During the above window, our Networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC3 region. This will be the second of the two maintenance activities performed by our team in the region on consecutive days.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience a temporary loss of private connectivity between VPCs. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket.
Jun 16, 18:24 UTC
Jun 18, 2024
Network Connectivity in SFO region
Resolved - As of 13.10 UTC, our Engineering team has confirmed full resolution of networking in our SFO region.

If you continue to experience problems, please open a ticket with our support team from your Cloud Control Panel. Thank you for your patience and we apologize for any inconvenience.
Jun 18, 13:15 UTC
Monitoring - Our Engineering team has confirmed that the fix implemented earlier was successful in mitigating the issue with connectivity in our SFO regions. Users should now be able to connect to their Droplet and Droplet-based services without any issues.

At this time, all services should now be operating normally. We will monitor this incident for a short period of time to confirm full resolution.
Jun 18, 12:03 UTC
Identified - As of 09:40 UTC, our Engineering team has identified the cause and applied a fix to mitigate the connectivity issue impacting the entire SFO region. We are still looking into this failure, but users should be seeing improvements in reaching their Droplet and Droplet-based services.

We'll continue to monitor the situation to confirm this incident is fully resolved and will post an update soon.
Jun 18, 10:25 UTC
Update - Our Engineering team is continuing to investigate the issue with connectivity in our SFO regions. During this time, users may encounter errors and connection timeouts for Droplet and Droplet-based resources in the SFO region. Our team is diligently working on identifying and mitigating the issue at the earliest.

We regret any inconvenience caused and will post an update as additional information is available.
Jun 18, 09:05 UTC
Investigating - Our Engineering team is investigating an issue with connectivity in our SFO regions. During this time users may experience connection timeouts and errors for Droplet and Droplet-based resources.

We apologize for the inconvenience and will share an update once we have more information.
Jun 18, 08:38 UTC
NYC3 Network Maintenance 2024-06-17 22:00 UTC Phase 1
Completed - The scheduled maintenance has been completed.
Jun 18, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 UTC
Scheduled - Start: 2024-06-17 22:00 UTC
End: 2024-06-18 02:00 UTC

During the above window, our Networking team will be making changes to our core networking infrastructure to improve performance and scalability in the NYC3 region. This maintenance will occur in two parts on consecutive days and we will send another maintenance notice for the second phase.

Expected Impact:

These upgrades are designed and tested to be seamless and we do not expect any impact to customer traffic due to this maintenance. If an unexpected issue arises, affected Droplets and Droplet-based services may experience a temporary loss of private connectivity between VPCs. We will endeavor to keep any such impact to a minimum.

If you have any questions or concerns regarding this maintenance, please reach out to us by opening up a ticket on your account via https://cloudsupport.digitalocean.com/s/createticket.
Jun 15, 12:44 UTC
Jun 17, 2024
503 errors in SGP1 region
Resolved - From 17:02 - 18:44 UTC, the Spaces API experienced availability dips. These dips caused Spaces bucket operations in SGP1 for a subset of users to experience latency or 503 errors.

The fix implemented by our Engineering team has been monitored and availability for the Spaces API is stable. Users should be able to interact with their Spaces buckets successfully.

If you continue to experience any issues, please reach out to the Support team from within your account.
Jun 17, 19:37 UTC
Monitoring - Our Engineering team has identified and implemented a fix for an issue impacting Spaces SGP1 region. We are now monitoring the situation closely and will post an update as soon as the issue is fully resolved. Thank you for your patience!
Jun 17, 19:07 UTC
Investigating - Our Engineering team is investigating an issue with spaces in SGP1 region. During this time, users may experience 503 errors while accessing bucket operations. We apologize for the inconvenience and will share an update once we have more information.
Jun 17, 18:49 UTC
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